Notes -> Reporting safety defects for your BMW 3 Series 2013-2019

Notes  
cluding the manufacturer, using special diag‐  
nostic tools. You can obtain further information  
there if you need it. After an error is corrected,  
the information in the fault memory is deleted  
or overwritten on a continuous basis.  
conditions and no personal data, e.g., name,  
gender, age, and crash location, are recorded.  
However, other parties, such as law enforce‐  
ment, could combine the EDR data with the  
type of personally identifying data routinely ac‐  
quired during a crash investigation.  
With the vehicle in use there are situations  
where you can associate these technical data  
with individuals if combined with other infor‐  
mation, e.g., an accident report, damage to the  
vehicle, eye witness accounts — possibly with  
the assistance of an expert.  
To read data recorded by an EDR, special  
equipment is required, and access to the vehi‐  
cle or the EDR is needed. In addition to the ve‐  
hicle manufacturer, other parties, such as law  
enforcement, that have the special equipment,  
can read the information if they have access to  
the vehicle or the EDR.  
Additional functions that are contractually  
agreed with the customer - such as vehicle  
emergency locating - you can transmit certain  
vehicle data from the vehicle.  
Vehicle identification  
number  
Event Data Recorder EDR  
This vehicle is equipped with an event data re‐  
corder EDR. The main purpose of an EDR is to  
record, in certain crash or near crash-like situa‐  
tions, such as an air bag deployment or hitting  
a road obstacle, data that will assist in under‐  
standing how a vehicle’s systems performed.  
The EDR is designed to record data related to  
vehicle dynamics and safety systems for a  
short period of time, typically 30 seconds or  
less.  
The vehicle identification number can be found  
in the engine compartment.  
The EDR in this vehicle is designed to record  
such data as:  
The vehicle identification number can also be  
found behind the windshield.  
How various systems in your vehicle were  
operating.  
Whether or not the driver and passenger  
safety belts were fastened.  
Reporting safety defects  
How far, if at all, the driver was depressing  
the accelerator and/or brake pedal.  
For US customers  
The following only applies to vehicles owned  
and operated in the US.  
How fast the vehicle was traveling.  
These data can help provide a better under‐  
standing of the circumstances in which  
crashes and injuries occur.  
If you believe that your vehicle has a defect  
which could cause a crash or could cause in‐  
jury or death, you should immediately inform  
the National Highway Traffic Safety Adminis‐  
tration NHTSA, in addition to notifying BMW of  
North America, LLC, P.O. Box 1227, West‐  
EDR data are recorded by your vehicle only if a  
nontrivial crash situation occurs; no data are  
recorded by the EDR under normal driving  
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Notes  
wood, New Jersey 07675-1227, Telephone  
1-800-831-1117.  
If NHTSA receives similar complaints, it may  
open an investigation, and if it finds that a  
safety defect exists in a group of vehicles, it  
may order a recall and remedy campaign.  
However, NHTSA cannot become involved in  
individual problems between you, your dealer,  
or BMW of North America, LLC.  
To contact NHTSA, you may call the Vehicle  
Safety Hotline toll-free at 1-888-327-4236  
(TTY: 1-800-424-9153); go to http://  
NHTSA, 400 Seventh Street, SW., Washing‐  
ton, DC 20590. You can also obtain other in‐  
formation about motor vehicle safety from  
For Canadian customers  
Canadian customers who wish to report a  
safety-related defect to Transport Canada, De‐  
fect Investigations and Recalls, may call the  
toll-free hotline 1-800-333-0510. You can also  
obtain other information about motor vehicle  
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Notes  
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