Deutsch
EnglishCommunications for your BMW 5 Series 2004-2010
Communications
This chapter summarizes how to operate your
mobile phone using iDrive or voice control and
how to use BMW Assist or TeleService.
Telephoning*
The concept
Suitable mobile phones
Your BMW is equipped with a full mobile phone
preparation package. After pairing a suitable
mobile phone in the vehicle once, you can oper-
ate the mobile phone via iDrive, with the buttons
on the steering wheel and by voice.
Ask your BMW center which mobile phones
with a Bluetooth interface are supported by the
mobile phone preparation package or which
mobile phones snap-in adapters are available
for. These mobile phones support the functions
described in this Owner's Manual with a certain
software version. Malfunctions can occur with
other mobile phones.
A mobile phone that has been paired once is
automatically detected again with the engine
running or the ignition switched on as soon as
it is in the vehicle interior. The logon data of up
to four mobile phones can be stored simulta-
neously. If several mobile phones are detected
simultaneously, the respective last mobile
phone paired can be operated via the vehicle.
Care instructions
You can find what you need to know about car-
ing for your mobile phone in the separate Caring
for your vehicle brochure and in the mobile
phone operating instructions.
Using a phone in your vehicle
Using snap-in adapter*
Operating options
You can operate the mobile phone* using:
The so-called snap-in adapter, a mobile phone
cradle, enables the battery to be charged and
the mobile phone to be connected to the exter-
nal antenna of your vehicle. This ensures
improved network reception and a consistent
voice reproduction quality. Ask your BMW cen-
ter which mobile phones snap-in adapters are
offered for.
>
>
>
>
Buttons on steering wheel, refer to page 11
iDrive, refer to page 16
Voice commands, refer to page 205
Programmable memory/direct selection
buttons, refer to page 21
Avoid operating a mobile phone detected by
the vehicle with the keypad of the mobile
phone, otherwise malfunctions can occur.
For your safety
A car phone makes life more convenient in
many ways, and can even save lives in an emer-
gency. While you should consult your mobile
phone's separate operating instructions for a
detailed description of safety precautions and
information, we request that you direct your
particular attention to the following:
Placing phone calls with BMW Assist
system*: BMW Assist calls
You can use the BMW Assist system via the
hands-free unit for BMW Assist calls.
When the status information "BMW Assist" or
"BMW Service" is displayed in "Communica-
tion", only BMW Assist calls are possible.
Only make entries when traffic conditions
allow you to do so. Do not hold the mobile
phone in your hand while you are driving; use
the hands-free system instead. If you do not
observe this precaution, your being distracted
can endanger vehicle occupants and other road
users.<
It may not be possible to establish a telephone
connection using the mobile phone while a
connection is being established to BMW Assist
or while a call to BMW Assist is already in
progress. If this happens, you must log off the
194
mobile phone from the vehicle if you wish to
place a call with the mobile phone.
Switching on ignition
1. Insert the remote control as far as possible
into the ignition lock.
2. Switch on the ignition by pressing the Start/
Stop button without depressing the brake
or clutch pedal.
Commissioning
Pairing mobile phone in vehicle
The following prerequisites must be met:
Preparation via iDrive
>
Suitable mobile phone: the mobile phone is
supported by the full mobile phone prepara-
tion package. Information on this subject is
also provided on the Internet at:
iDrive, for operating principle refer to page 16.
3. Press the
menu.
button to open the start
>
>
The mobile phone is ready to operate.
The Bluetooth link on the vehicle, refer to
page 199, and on the mobile phone is
active.
>
Depending on the mobile phone, the mobile
phone may need presetting: e.g. via the fol-
lowing menu items:
>Bluetooth activated
>Connection not with confirmation
>Reconnect
4. Press the controller to open the menu.
5. Select "Settings" and press the controller.
>
>
>
Depending on the mobile phone model, the
setting energy saving mode can, for exam-
ple, result in vehicle failing to detect the
paired mobile phone.
For pairing, specify any desired number as
the Bluetooth passkey, e.g. 1. This Blue-
tooth passkey is no longer required follow-
ing successful pairing.
The ignition is switched on.
6. Select "Bluetooth" and press the controller.
Only pair the mobile phone with the vehi-
cle stopped, otherwise the passengers
and other road users can be endangered due to
a lack of attentiveness on the part of the
driver.<
195
7. Change into the second field from the top,
select "Phone" and press the controller.
Preparation with mobile phone
10. Additional operations must be carried out
on the mobile phone and differ depending
on the model, refer to the operating instruc-
tions of your mobile phone, e.g. find, con-
nect or pair under Bluetooth device. The
Bluetooth name of the vehicle is also shown
on the mobile phone display.
11. Select the Bluetooth name of the vehicle on
the mobile phone display.
Pairing
8. Select "Pair new phone" and press the con-
troller.
Depending on your mobile phone, you will first
be requested consecutively via the display of
your mobile phone or iDrive to enter the Blue-
tooth passkey you specified.
12. Enter the Bluetooth passkey.
Depending on the mobile phone, approx.
30 seconds are available for entering the
Bluetooth passkey on the mobile phone
and on the Control Display.
9. Select "Start pairing" and press the control-
ler.
13. Change into the third field from the top,
select "Confirm passkey" and press the
controller.
14. Wait a few seconds until the "Communica-
tion" menu appears.
The Bluetooth name of the vehicle is dis-
played.
The next time you use the mobile phone in the
vehicle interior, it will be detected within a max-
imum of 2 minutes with the engine running or
the ignition switched on.
With some mobile phone models it may
be necessary to make certain settings for
a permanent Bluetooth link, e.g. via the menu
item Authorization or Secure connection. Refer
to the operating instructions of your mobile
phone.<
196
As soon as a mobile phone is detected by the
vehicle, the phone book entries stored on the
SIM card or on your mobile phone are transmit-
ted to your vehicle. This transmission is depen-
dent on your mobile phone, refer to the operat-
ing instructions of your mobile phone if
To repeat pairing:
1. Select "Restart pairing" and press the con-
troller.
necessary, and can take several minutes.
If not all phone book entries are displayed:
>
Transfer all phone book entries from the
SIM card to the mobile phone if necessary.
>
It may not be possible to display phone
book entries with special characters.
Up to four mobile phones can be paired consec-
utively. When you pair a fifth mobile phone, the
pairing data of the mobile phone for which the
pairing data were stored first in the vehicle will
be deleted.
2. Repeat steps 9 to 14.
If pairing was repeatedly unsuccessful, contact
BMW Customer Relations.
To call the BMW Customer Relations:
Select "Help" and press the controller.
Check if pairing is unsuccessful
>
Is the mobile phone supported by the
mobile phone preparation package? Infor-
mation on this subject is also provided on
>
Do the Bluetooth passkeys on the mobile
phone and the vehicle match? The same
Bluetooth passkey must be entered both on
the mobile phone display and via iDrive.
>
>
Have you required longer than 30 seconds
to enter the Bluetooth passkey?
The phone number of BMW Customer Rela-
tions and information required for pairing is
shown on the display. With mobile phones
already paired, you can select the phone num-
ber of BMW Customer Relations to establish
the connection.
Only a limited number of devices can be
connected to the mobile phone. Delete the
connection to other devices if necessary.
>
The mobile phone no longer reacts? Switch
the mobile phone off and then on again or
disconnect the power supply.
197
7. Select "Move device up" and press the con-
troller.
List of paired mobile phones
The mobile phones for which the vehicle has
stored the pairing data can be displayed. If sev-
eral paired mobile phones are detected by the
vehicle simultaneously, you can operate the
mobile phone highest up in the list via the vehi-
cle.
You can change the order of the mobile phones
in the list. As long as a mobile phone is selected
in this list, the mobile phones cannot be oper-
ated via the vehicle.
iDrive, for operating principle refer to page 16.
The selected mobile phone is moved
upward by one position.
1. Press the
menu.
button to open the start
Unpairing mobile phone from vehicle
2. Press the controller to open the menu.
3. Select "Settings" and press the controller.
4. Select "Bluetooth" and press the controller.
If you no longer want to operate a mobile phone
via the vehicle, you can delete the pairing data
of the mobile phone.
5. Change into the second field from the top,
select "Phone" and press the controller.
iDrive, for operating principle refer to page 16.
1. Switch off the mobile phone.
6. Select the desired mobile phone.
With two drives:
2. Press the
menu.
button to open the start
>Move the controller to the rear to change
3. Press the controller to open the menu.
4. Select "Settings" and press the controller.
into the bottom field.
>Select the desired mobile phone and
5. Select "Bluetooth" and press the controller.
"Bluetooth" is selected.
press the controller.
With a single drive:
6. Change into the second field from the top,
select "Phone" and press the controller.
>Select the desired mobile phone and
press the controller.
7. Select the desired mobile phone.
With two drives:
>Move the controller to the rear to change
into the bottom field.
>Select the desired mobile phone and
press the controller.
With a single drive:
>Select the desired mobile phone and
press the controller.
198
5. Select "Bluetooth" and press the controller.
8. Select "Delete device" and press the con-
troller.
6. Change into the second field from the top,
select "Settings" and press the controller.
The unpaired mobile phone is deleted from
the list.
The phone book entries and the lists of
stored phone numbers are also deleted.
7. Select "Bluetooth communication active"
and press the controller to activate or deac-
tivate the link.
Activating/deactivating Bluetooth link
Bluetooth technology is not approved in
all countries. Observe the applicable local
regulations. Temporarily deactivate the Blue-
tooth link between the vehicle and the mobile
phone if necessary.
If the Bluetooth link is deactivated, you cannot
operate your mobile phone via the vehicle and
other devices with a Bluetooth interface can be
used via the mobile phone, e.g. a laptop com-
puter.<
The Bluetooth link is activated.
The Bluetooth link is deactivated.
To temporarily deactivate the Bluetooth link
between your vehicle and your mobile phone:
1. Remove the mobile phone from the cradle
and switch it off.
2. Press the
menu.
button to open the start
3. Press the controller to open the menu.
4. Select "Settings" and press the controller.
199
To optimize the speech quality during a call, we
recommend that you:
Adjusting volume
>
Reduce background noises, e.g. by closing
the windows, reducing the air volume of the
automatic climate control or pointing the
opened front vent outlets downward
>
Reduce volume of hands-free system
Requirements
>
The logon data of the mobile phone are
stored in the vehicle and the mobile phone
is ready to operate.
Turn the knob during a call to select the desired
volume.
>
>
The engine is running or the ignition is
switched on.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to
minimum volume.
The mobile phone is detected by the vehi-
cle.
You can also adjust the volume with buttons on
the steering wheel, refer to page 11.
Opening Communication
The setting is stored for the remote control cur-
rently in use.
You operate many of the functions described in
the following via the "Communication" menu.
iDrive, for operating principle refer to page 16.
Operation via iDrive
You can operate the following functions via
iDrive:
1. Press the
menu.
button to open the start
>
>
>
Accepting/refusing a call
Dialing phone numbers
Dialing phone numbers from the phone
book
>
Dialing stored phone numbers, e.g. from the
list of accepted calls.
>
Ending a call
When the ignition and radio readiness are
switched off, e.g. after removing the remote
control from the ignition lock, you can continue
an ongoing call via the hands-free system for no
more than 25 minutes.
2. Move the controller forward to open "Com-
munication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Speech quality
If the person you are talking to cannot under-
stand you well, this may be due to excessively
loud background noises. The full mobile phone
preparation package can compensate for these
noises to a certain degree.
200
To delete the last digit:
Accepting a call
Move the controller toward the right to
Press the
button on the steering wheel.
select the arrow
ler.
and press the control-
Alternative:
"Accept" is selected.
Press the controller.
4. Select "Dial number" and press the control-
ler.
Rejecting a call
Alternative:
Press the
button on the steering wheel.
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
Calling
Dialing phone numbers
With programmable memory/
direct selection buttons
1. Select "Phone" and press the controller.
You can store phone numbers on and call them
up with the programmable memory/direct
selection buttons, refer to page 21.
Ending a call
Press the
button on the steering wheel.
Alternative:
1. Select the phone number and press the
controller.
2. Select "Dial" and press the controller.
3. Enter the desired phone number by dialing
the individual digits and pressing the con-
troller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the digits on the
keypad of the mobile phone.
201
2. "End call" is selected:
Press the controller.
Dialing a phone number from phone
book
The list "A - Z" is available for your phone book
entries. The phone book entries appear on the
Control Display.
1. Select "Phone" and press the controller.
Dialing a phone number from phone
book or a phone number stored in a list
Phone numbers you have called, incoming calls
and the entries of the phone book are stored in
lists when the mobile phone is connected to the
vehicle via Bluetooth. If the caller is entered in
the phone book, the name of the entry is dis-
played instead of the phone number.
2. Select "A - Z" and press the controller.
3. To limit the number of displayed entries,
select the first letter of the desired entry and
press the controller.
You can select the desired subscriber from the
list and establish the connection.
4. Select the desired entry and press the con-
troller.
Five lists are available:
>
>
>
>
"A - Z"
The entries of the mobile-phone phone
book, consisting of the name and phone
number, are sorted alphabetically.
"Top 8"
The eight numbers called most frequently
from the phone book "A - Z" are automati-
cally stored in the Top 8 list.
"Redial"
5. Select "Call" and press the controller.
The system dials the number.
The last eight phone numbers you have
dialed are automatically stored. The last
number dialed is at the top of the list.
If different phone numbers are stored in the
mobile phone under one name, e.g. office and
home, the name is shown once for each phone
number.
"Missed calls"
The phone numbers of the last eight calls
which were not accepted are stored. This
requires the telephone number of the caller
to have been sent.
You can change a phone number stored in the
phone book, e.g. to call a specific extension:
1. Select "Phone" and press the controller.
2. Select "A - Z" and press the controller.
>
"Received calls"
The phone numbers of the last eight
accepted calls are stored. This requires the
telephone number of the caller to have been
sent.
3. Select the desired entry and press the con-
troller.
4. Select "Add digits" and press the controller.
202
5. Change the phone number.
Deleting individual entries
6. Select "Dial number" and press the control-
ler.
1. Select the desired entry from the list and
press the controller.
2. Select "Delete" and press the controller.
Dialing a phone number stored in a list
To select an entry and establish a connection:
1. Select "Phone" and press the controller.
2. Select list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
The entry is deleted.
Deleting entire list
1. Select an entry from the list and press the
controller.
2. Select "Delete all numbers" and press the
controller.
3. Select the desired entry and press the con-
troller.
3. Select "Yes" and press the controller.
The list is deleted.
BMW Contact*
4. Select "Call" and press the controller.
The system dials the number.
If you are not enabled for BMW Assist, you can
have several service phone numbers displayed:
>
>
>
BMW Roadside Assistance* when you
require breakdown assistance
BMW center, e.g. when you want to make
an appointment for service
BMW Customer Relations* for information
on all aspects of your vehicle
If BMW Assist is enabled, refer to page 209.
203
You can dial the displayed service phone num-
bers if your mobile phone is paired in the vehi-
cle:
Transmitting phone number via tone
dialing method
The tone dialing method is required for access
to network services or for controlling devices,
e.g. remote checking of an answering machine.
iDrive, for operating principle refer to page 16.
1. Press the
button.
This opens the start menu.
This function is available when a connection
has been established.
2. Move the controller forward to select
"Communication".
1. Establish connection.
3. Select "BMW Contact" and press the con-
troller.
2. With a single drive:
Press the controller.
Select "Keypad" and press the controller.
With two drives:
Move the controller backwards until the
bottom field is selected.
4. Select "BMW Contact Numbers" and press
the controller.
3. Select the desired character and press the
controller.
Each character is sent immediately and
confirmed by a tone depending on the
mobile phone model.
5. Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6. Select "Call" and press the controller.
Contact is established.
204
Changing between mobile
phone and hands-free system
Operation by voice*
The concept
You can operate your mobile phone without
having to remove your hands from the steering
wheel. When making your entries, you will be
supported by announcements or questions in
many cases.
From mobile phone to hands-free
system*
You can continue calls begun outside the Blue-
tooth range of the vehicle via the hands-free
system when the motor is running or the igni-
tion is switched on. Depending on your mobile
phone, the system automatically changes over
to the hands-free mode.
The same prerequisites as for operation via
iDrive apply, refer to page 200.
Voice commands
Activating system
For mobile phones that do not automatically
change over to the hands-free mode:
>
Depending on the mobile phone model
used, the conversation can be continued via
the hands-free system if necessary. Act
according to what is shown on the mobile
phone display, refer to the operating
instructions of your mobile phone.
1. Briefly press the
wheel.
button on the steering
An acoustic signal indicates that you can
say commands.
2. Say the command.
>
Press the
button above the storage
Ending/canceling operation by voice
compartment. Changing over may take sev-
eral seconds.
Press the
or
button on the steering wheel
From hands-free system to mobile
phone
{Cancel}.
In dialogs where text is spoken, not a command,
e.g. a name, canceling is only possible using the
button on the steering wheel.
When you telephone via the hands-free system,
you can also continue the call via the mobile
phone if necessary, depending on the mobile
phone model. Act according to what is shown
on the mobile phone display, refer to the oper-
ating instructions of your mobile phone.
Having possible commands read aloud
The system understands default commands
that must be spoken word for word.
You can have the possible commands spoken
by the system at any point:
As an alternative, you can deactivate the Blue-
tooth link.
Depending on your mobile phone model, poor
reception of the wireless communications net-
work can result in the system changing from the
hands-free system to the mobile phone.
{Help}.
Using alternative commands
There are often a number of commands to run a
function, e.g.:
{Dial name}or {Name}.
The system recognizes digits from zero to nine.
You can say each digit individually or group
them into a sequence to accelerate the input.
205
Example: dialing phone numbers
To start the dialog:
Press the
button on the steering wheel.
You say
The voice control answers
{Dial number}
{{Please say the number}}
e.g. {123 456 7890}
Depending on equipment:
{{123 456 7890. Continue?}}or
{{123 456 7890. And next?}}
{Dial}
{{Dialing number}}
Setting volume of instructions
Correcting phone number
You can adjust the volume for the instructions
from the system:
After the last spoken sequence of digits has
been repeated by the system, you can delete
this sequence of digits.
{Correct number}.
The digits are deleted.
The command {Correct number}can be
repeated as often as you like.
Deleting phone number
{Delete}
All digits entered up to this point are deleted.
Turn the knob during instructions.
This volume for the instructions is maintained,
even if the other audio sources are set to mini-
mum volume.
Voice phone book
Operating by voice command requires a per-
sonal voice phone book.
The setting is stored for the remote control cur-
rently in use.
>
>
With separate drives for audio CDs and nav-
igation DVDs, the entries are automatically
adopted from your mobile phone's memory.
Calling
With a single drive, the entries must be
input by voice and are independent of your
mobile phone's memory. In this case, it is
not possible to use voice command either
to call phone numbers stored in the mobile
phone or to store new numbers. Up to
50 entries can be input. An entry always
consists of a name and phone number.
Dialing phone numbers
1. {Dial number}.
2. Say the phone number.
For telephone calls abroad, say {Plus}
and then the country code.
3. {Dial}.
The connection to the desired subscriber is
established.
206
Creating and editing voice phone
book*
Selecting an entry
The connection to the phone number of the
selected entry is established.
Store entry:
1. {Dial name}.
An entry always consists of a name and phone
number.
The dialog for selecting an entry is
opened.
1. {Save name}.
2. Say the name when prompted.
2. Speak the name.
The spoken length of the names in the
phone book must not exceed approx.
2 seconds.
3. Confirm the prompt with {Yes}.
Redialing
3. Speak the phone number after being
requested to do so by the system.
The {Redial}command calls "Redial".
4. To store the phone number:
Notes
{Save}.
Delete entry:
Important for voice commands
You can delete any entry from the voice phone
book.
For voice commands, keep the following in
mind:
1. {Delete name}.
The dialog for deleting an entry is
opened.
>
>
>
Issue the commands smoothly and at nor-
mal volume, avoiding excessive emphasis
and pauses.
2. Say the name when prompted.
3. Confirm the prompt with {Yes}.
Delete all entries:
Keep the doors, windows and glass sunroof
closed to prevent interference from ambi-
ent noise.
Avoid making other noise in the vehicle
while speaking.
{Delete phone book}deletes all entries in the
phone book.
1. {Delete phone book}.
The dialog for deleting phone book is
opened.
Mounting/removing snap-in
adapter
2. Confirm the prompt with {Yes}.
3. Confirm the repeated prompt with
1. Press the area 1 around the button and
{Yes}.
remove the cover.
Have entries read aloud and select:
You can have all the entries of your voice phone
book read aloud in the order of input and select
a certain entry to establish a connection:
1. {Read phone book}.
The dialog for reading phone book is
opened.
2. {Dial number}when the desired entry is
read aloud.
207
2. Insert the snap-in adapter at the front and
press down until it engages.
Removing mobile phone
Press button.
To remove the snap-in adapter:
Press the area 1 around the button.
Inserting mobile phone
1. Remove the protective cap from the mobile
phone's antenna connector if necessary, so
that the mobile phone can engage in the
snap-in adapter.
2. Push the mobile phone with the buttons
facing upward toward the electrical connec-
tions and press down until it engages.
The mobile phone's battery is charged from
radio readiness or with the steering unlocked.
To protect the vehicle's batteries, avoid
using the phone when the ignition is
switched off.<
208
BMW Assist*
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency request* has
been initiated.
Offered services
The following services are available via
BMW Assist:
>
Emergency request, refer to page 247:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
>
Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center immediately after a serious acci-
dent. If possible, the BMW Assist Response
Center contacts you and takes further steps
to help you.
>
Enhanced roadside assistance:
Requirements
You can use BMW Assist when the following
requirements are met:
You can call Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle data and position data are transmitted
during this time.
>
The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>
>
BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
>
>
>
To transmit position data, the vehicle must
be able to determine the current position.
TeleService:
In order to activate and update BMW Assist,
a GPS signal must be available.
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW center either automati-
cally prior to the due date or when you
request a BMW service appointment.
You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Activation must be com-
pleted.
>
>
Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>
BMW Assist is activated, refer to page 214.
Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position. To do this,
the vehicle electronics must be ready for
operation.
209
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
weather. With Critical Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
The BMW Assist Response Center is con-
tacted.
Roadside assistance
iDrive, for operating principle refer to page 16.
1. Press the
button.
This opens the start menu.
Press the SOS button to contact the BMW
Assist Response Center, see below.
You also have access to the BMW Assist con-
cierge service via the Internet.
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>
>
The offered services are country-specific.
Voice contact is established or data are
transmitted, depending on the equipment
and the country. In some countries, it is
possible to do both.
2. Move the controller forward to select
"Communication".
3. Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
>
The data transmitted can, for example, be
the vehicle data, your current position or the
CBS Condition Based Service data.
Using services
Contacting BMW Assist Response
Center
You can contact the BMW Assist Response
Center via the SOS button.
4. Select "Roadside Assistance" and press
the controller.
1. Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
If the location can be determined, the cur-
rent vehicle position is displayed.
2. Press the button for at least 2 seconds.
210
5. Select "Start service" and press the con-
troller.
6. Select "Auto Request" and press the con-
troller.
The BMW Assist Response Center will connect
you to the Roadside Assistance of the
BMW Group.
TeleService
Automatic service notification*
The data on the service status of your vehicle or
on required inspections are transmitted auto-
matically prior to the due date. You can check
when the BMW center was notified.
Manual service notification
You can transmit data regarding your vehicle's
service status to your BMW center when you
wish to arrange a service appointment.
1. Press the
button.
This opens the start menu.
2. Press the controller to open the menu.
1. Press the
button.
3. Select "Info sources" and press the control-
ler.
This opens the start menu.
2. Move the controller forward to select
"Communication".
3. Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4. Select "Service Info" and press the control-
ler.
5. Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.
4. Select "Service Request".
5. Press the controller.
6. Select "Start service" and press the con-
troller.
211
The data relevant for service are transmitted.
Your BMW center will contact you to set up an
appointment for service.
Concierge service*
When you call the concierge service of
BMW Assist, you can, for example, obtain infor-
mation on current events, filling stations or
hotels and have their phone numbers and
addresses transmitted. Many hotels can be
booked directly through the BMW Assist con-
cierge service.
Contacting BMW Customer Relations
For information on all aspects of your vehicle,
you can contact BMW Customer Relations.
1. Press the
button.
This opens the start menu.
The concierge service must be enabled sepa-
rately by the BMW Assist Response Center.
2. Move the controller forward to select
"Communication".
Calling up information
3. Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
1. Press the
button.
This opens the start menu.
2. Move the controller forward to select
"Communication".
3. Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4. Select "Customer Relations".
4. Select "Concierge" and press the control-
ler.
5. Press the controller.
6. Select "Start service" and press the con-
troller.
You will be connected to BMW Customer Rela-
tions by the BMW Assist Response Center.
5. Select "Start Service" and press the con-
troller.
The BMW Assist Response Center will connect
you with a BMW Assist concierge.
212
3. Turn the controller until "Settings" is
selected and press the controller.
Displaying transmitted data
Select the received message if necessary and
press the controller.
4. Turn the controller until "BMW Service set-
tings" is selected and press the controller.
Dialing a phone number or transferring
an address for destination guidance
1. Select "Options" and press the controller.
5. Change to upper field if necessary. Turn the
controller until "Enabled services" is
selected and press the controller.
The currently available BMW Assist ser-
vices are displayed.
2. Select a menu item:
>
With "Call" you can establish a telephone
connection. A prerequisite for this is that
your Bluetooth mobile phone has been
paired with the vehicle.
6. Select "Options" and press the controller.
>
Press "Select as destination" to transfer the
address to the navigation system for desti-
nation guidance.
Updating BMW Assist
Displaying and updating services
7. Select "Update services" and press the
controller.
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case you
should update the service functions.
1. Press the
button.
This opens the start menu.
2. Press the controller to open the menu.
213
Blocking services*
Activating BMW Assist
If you block the services, the connection to
BMW Assist is deactivated.
BMW Assist must be activated to use the ser-
vices.
1. Press the
button.
Requirements
This opens the start menu.
>
>
Make sure that the vehicle can determine its
current position. Reception is best when
you have an unobstructed view to the sky.
2. Press the controller to open the menu.
3. Turn the controller until "Settings" is
selected and press the controller.
Leave radio readiness switched on during
the activation process.
4. Turn the controller until "BMW Service set-
tings" is selected and press the controller.
Activating
1. Press the
button.
This opens the start menu.
5. Change to upper field if necessary. Turn the
controller until "Enabled services" is
selected and press the controller.
6. Select "Options" and press the controller.
2. Press the controller to open the menu.
3. Turn the controller until "Settings" is
selected and press the controller.
7. Select "Terminate services" and press the
controller.
The use of BMW Assist is blocked, and the cur-
rent vehicle position will not be transmitted dur-
ing an emergency request*. To cancel blocking
and reactivate BMW Assist, see below. This
does not affect the contractual agreements.
Reactivate BMW Assist if necessary to log on
again.
214
4. Turn the controller until "BMW Service set-
tings" is selected and press the controller.
Displaying vehicle data
When BMW Assist is activated, the license
plate and the vehicle identification number of
your vehicle may be displayed.
1. Open the start menu.
2. Press the controller to open the menu.
3. Select "Settings" and press the controller.
5. Change to upper field if necessary. Turn the
controller until "Enabled services" is
selected and press the controller.
4. Select "BMW Service settings" and press
the controller.
6. Select "Enable services" and press the con-
troller.
BMW Assist is enabled and the data
exchange with the BMW Assist Response
Center begins.
5. Change to upper field if necessary. Turn the
controller until "Profile" is selected and
press the controller.
Activation takes a few minutes. The status is
displayed on the Control Display. If you open
another menu, the activation process continues
to run in the background.
215
