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EnglishCONTROLS -> BMW Remote Software Upgrade for your BMW X5 2018-2025
BMW Remote Software Upgrade
CONTROLS
BMW Remote Software Upgrade
There is a risk of accident or injury. Do not
Vehicle equipment
leave children or pets unsupervised in the ve-
hicle. When leaving the vehicle, take the vehi-
cle key with you and lock the vehicle.
This chapter describes equipment, systems
and functions which are offered or may be of-
fered in future on a model-specific basis, even
if they are not included in the vehicle in ques-
tion.
Operating requirements
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Active ConnectedDrive contract.
For further information:
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The integrated SIM card in the vehicle has
been activated.
Vehicle equipment, see page 8.
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Mobile reception.
BMW Remote Software
Upgrade
A consent for the transmission of the corre-
sponding data was given in the Data Pro-
tection menu.
For further information:
Principle
Data protection, see page 72.
Remote Software Upgrade can be used to up-
date the entire software of the vehicle. This
makes new functions, functional enhance-
ments or quality improvements available.
Search for an upgrade
Operating requirements
The standby state must be turned on to search
for a Remote Software Upgrade.
General
BMW recommends carrying out the Remote
Software Upgrade as soon as it becomes
available.
Automatic search
The vehicle regularly searches for updates in
the background.
Safety information
Manual search
WARNING
1.
Apps menu
Unsupervised children or pets in the vehicle
can set the vehicle in motion and endanger
themselves or other road users, for example
by the following actions:
2. "All apps"
3. "System settings"
4. "Remote Software Upgrade"
5. "Search for upgrades"
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Pressing the Start/Stop button.
Releasing the parking brake.
6. Follow the instructions on the control dis-
play.
Opening and closing doors or windows.
Engaging selector lever position N.
Operating vehicle equipment.
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sion information can be shown on the control
display while downloading and following suc-
cessful completion of the installation.
Download of an upgrade
Automatic download
If available, the data for a Remote Software
Upgrade is automatically downloaded to the
vehicle. No consent to download is required.
This information is also available in the Con-
nectedDrive customer portal.
Displaying information
Via BMW app
Display in the vehicle:
If an upgrade is available, information about
the new software version is displayed in the
BMW app.
1.
Apps menu
2. "All apps"
3. "System settings"
4. "Remote Software Upgrade"
The data for the upgrade can then be down-
loaded to a mobile device, for example via an
existing Wi-Fi connection.
5.
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Display currently installed version:
"Installed version:"
The data can then be transferred from the mo-
bile device to the vehicle.
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Display new available version:
"Info on version"
This transmission method accelerates the
download of the data, for example in areas
with limited mobile network availability.
6. Follow the instructions on the control dis-
play.
1. Download the upgrade in the BMW app to
the smartphone.
Display in the ConnectedDrive customer portal
on the Internet:
2. Follow the instructions in the BMW app.
3. Establish the connection to the vehicle.
Installing the upgrade
General
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iOS: connect Bluetooth audio and Wi-Fi.
Android: connect Bluetooth® audio and
Wi-Fi.
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Installing the remote software upgrade may
cause software modifications not made by
the vehicle manufacturer to be deleted,
such as increases in performance.
The data transfer of the upgrade from the
mobile device to the vehicle occurs in the
background only while driving.
4. Follow the instructions on the control dis-
play.
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Modifications to the on-board power supply
of the vehicle, for example to control units
that have not been made by the manufac-
turer of the vehicle, can cause the installa-
tion to malfunction.
For further information:
For information on connecting mobile devices
with the vehicle, see Owner’s Handbook for
Navigation, Entertainment, Communication.
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The installation does not occur until the
consent was given.
Release notes
The installation can take around 20 to
30 minutes.
General
Installation cannot be interrupted.
The release notes describe the updates inclu-
ded in the Remote Software Upgrade. The ver-
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The vehicle cannot be used during installa-
tion.
Install immediately
The upgrade can be installed immediately
when all prerequisites have been met.
You may leave the vehicle during installa-
tion.
1.
Apps menu
2. "All apps"
Prerequisites for the installation
3. "System settings"
4. "Remote Software Upgrade"
5. "Start upgrade now"
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The vehicle battery is sufficiently charged.
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The outside temperature is above -10 ℃,
14 ℉.
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The vehicle is parked on level ground.
The hazard warning lights are switched off.
The selector lever position P is engaged.
6. Follow the instructions on the control dis-
play.
Installing with timer
The engine is turned off and sufficiently
cooled down.
At the end of the journey, a timer can be used
to install the upgrade automatically at a config-
ured time, for example, during the night. It may
make sense to install later to meet functional
requirements, such as a sufficiently cooled en-
gine.
If applicable, follow the notes for further pre-
requisites on the control display.
If the prerequisites are not met, for example
a sufficient vehicle battery charge state, the
upgrade will not be offered for installation.
1.
Apps menu
Look out for an offer to install, for example
after driving for a long period.
2. "All apps"
3. "System settings"
Preparing the vehicle
4. "Remote Software Upgrade"
5. Select the desired settings.
The installation starts automatically when:
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Park the vehicle safely away from the public
road.
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Cellular network reception must be ensured
so that a fault message can be sent to the
vehicle manufacturer, for example if the in-
stallation is terminated.
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All prerequisites for the installation have
been established correctly.
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All prerequisites continue to be met at the
time of installation.
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Close the windows.
The timer is turned off when the drive-ready
state is turned on.
Close the glass sunroof.
Closing the luggage compartment
Functional limitations
During the upgrade, many of the functions are
temporarily unavailable, for example:
Remove devices that consume energy, for
example mobile phone.
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Disconnect the trailer or load carrier.
The vehicle key must be located in the vehi-
cle for the consent for installation.
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Hazard warning lights.
Central locking system and, if necessary,
Comfort Access.
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Switch off the exterior lights.
Remove the devices connected to the
socket for on-board diagnosis.
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Side lights.
Horn.
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Alarm system.
Emergency call.
Window lifters.
Glass sunroof.
Fuel filler flap lock.
Operating the tailgate or boot lid.
The driver's door can be unlocked and locked
from outside with the integrated key.
After successful upgrade
The vehicle can be used again immediately.
Purchased services, e.g. Real Time Traffic In-
formation or Remote Services, are automati-
cally reactivated during your next drive.
After an extended stationary period, charge
the vehicle battery with an extended drive.
Malfunction
In the event of a malfunction, follow the in-
structions on the control display or in the BMW
app.
If the malfunction cannot be rectified, contact
an authorised Service Partner or another quali-
fied Service Partner or a specialist workshop.
Validity of Owner's Handbook
Vehicle production
When the vehicle leaves the factory, the con-
tents of the printed Owner's Handbook are up
to date.
After a software update in the vehicle
After a vehicle software update, for example,
via Remote Software Upgrade, the Integrated
Owner's Handbook for the vehicle will contain
the latest information.
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