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EnglishRoadside Emergencies -> Roadside Assistance for your Ford Ecosport 2012-2022
Roadside Emergencies
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Towing — independent service
ROADSIDE ASSISTANCE
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
VehiclesSoldintheUnitedStates:
Getting Roadside Assistance
disablement location or to the nearest
authorized dealer. If a member
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
The service is available:
•
Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
•
•
24 hours a day, seven days a week.
For the coverage period listed in the
Quick Reference Guide included in your
Owner's Manual portfolio.
Roadside Assistance covers:
•
A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
VehiclesSoldintheUnitedStates:
Using Roadside Assistance
•
•
Battery jump start.
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Lock-out assistance (key replacement
cost is the customer's responsibility).
•
•
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.
190
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
Roadside Emergencies
Vehicles Sold in Canada: Getting
HAZARD FLASHERS
Roadside Assistance
The hazard flasher switch is on
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
the instrument panel.
Use the hazard flashers if your vehicle is
creating a safety hazard for other road
users.
The service is available 24 hours a day,
Switching the Hazard Flashers On
seven days a week.
or Off
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
Press the button to switch the
hazard flashers on.
Press the button again to switch
the hazard flashers off.
Note: All direction indicators flash.
Note: Prolonged use of the hazard flashers
could cause the vehicle battery to run out
of charge.
Note: Depending on applicable laws in the
country your vehicle was built for, if you
heavily brake, the hazard flashers could turn
on.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Hazard Flasher Indicator
Flashes when you switch the
hazard flashers on.
FUEL SHUTOFF
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
191
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
