SYNC? 3 -> Phone for your Ford Ecosport 2012-2022
SYNC™ 3
SYNC 3 is also able to organize the media
USB Port
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
The USB port is in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
PHONE
WARNING: Driving while
Select this option to play audio from your
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or bluetooth-enabled device.
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Each app gives you different on-screen
options depending on the app's content.
SupportedMediaPlayers,Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone’s functionality.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
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SYNC™ 3
1. Follow the on-screen instructions.
Pairing Your Cell Phone for the
First Time
2. Select your phone's name when it
appears on the touchscreen.
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
To add a phone, select:
Menu Item
Add a Bluetooth Device
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
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•
•
•
•
Answering an incoming call.
Ending a call.
Dialing a number.
Call waiting notification.
Caller identification.
3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
Phone Menu
This menu becomes available after pairing
a phone.
Alternatively, to add a phone, select:
Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
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SYNC™ 3
Item
Menu Item
Action and Description
A
Recent
Displays your recent calls.
Call List
You can place a call by selecting an entry from this list.
You can also sort the calls by selecting the drop down
menu at the top of the screen. You can choose:
All
Incoming
Outgoing
Missed
B
C
Contacts
You can search for a contact or choose a contact from
the list.
Phone
Displays the name of your phone and takes you to the
phone settings options.
Settings
From this menu, you can pair subsequent devices, set ring
tones and alerts.
D
Change
Device
Gives you access to the list of paired or connected
Bluetooth devices allowing you to change or select a
device.
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SYNC™ 3
Item
Menu Item
Action and Description
E
F
Text
Displays all recent text messages.
Messages
Phone
Use this keypad to dial in a phone number.
Use the backspace button to delete numbers.
Keypad
Call
Press this button to begin a
call.
G
Do Not
Disturb
Touch this button to reject all incoming calls automatic-
ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
To call a number in your contacts,
select:
Menu Item
Action and Description
Contacts
You can search for a
contact or choose a
contact from the list.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
To call a number from your recent calls,
select:
Recognition (page 327). You can use the
touchscreen to place calls as well.
Menu Item
Action and Description
Recent Call You can then select an
List
entry that you want to call.
The system begins the call.
To call a number that is not stored in
your phone, select:
Menu Item
Action and Description
Phone
Select the digits of the
number you wish to call.
Keypad
Call
The system begins the call.
Pressing the backspace button deletes the
last digit you typed.
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SYNC™ 3
•
•
Signal Strength.
Battery.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
You can select any of the following during
an active phone call:
To accept the call, select:
Menu Item
Item
End Call
Immediately end a
phone call. You can
also press the
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
button on the
steering wheel.
Keypad
Mute
Press this to access
the phone keypad.
To reject the call, select:
Menu Item
You can switch the
microphone off so
the caller does not
hear you.
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Privacy
Transfer the call to
the cell phone or
back to SYNC 3.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™ 3
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the sender name and ID, if supported by your cell phone. You can
select:
Menu Item
Action and Description
Have SYNC 3 read the message to you.
View the text on the touchscreen.
To call the sender.
Hear It
View
Call
Reply
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Close
To exit the screen.
3. Follow the prompts that appear on
Smartphone Connectivity(IfEquipped)
your phone to allow access to Apple
CarPlay.
SYNC 3 allows you to use Apple CarPlay
After completing the setup, your phone
connects to CarPlay automatically when
plugged into a USB port.
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
To disable this feature from the
Settings screen, select:
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Make calls.
Send and receive messages.
Listen to music.
Menu Item
Use your phone's voice assistant.
Apple CarPlay Preferences
Apple CarPlay and Android Auto disable
Your device is listed if SYNC detects
Apple CarPlay. Select the name of your
device and select:
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Disable
Apple CarPlay
To return to SYNC 3, go to the Apple
CarPlay home screen and select the SYNC
app.
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
Note: Contact Apple for Apple CarPlay
1. Plug your phone into a USB port. See
support.
Entertainment (page 334).
2. Follow the prompts on the
Android Auto
touchscreen.
Android Auto is compatible with most
devices with Android 5.0 or newer.
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SYNC™ 3
1. Download the Android Auto app to
Note: Contact Google for Android Auto
your device from Google Play to
prepare your device (this may require
mobile data usage).
support.
NAVIGATION
Note: The Android Auto App may not be
available within your current market.
Note: For more information, refer to the
regional Ford website.
2. Plug your device into a USB port. See
USB Port (page 301).
Select the navigation option on
the feature bar.
3. Follow the prompt on the touchscreen.
4. Follow the prompts that appear on
your device.
Note: You may be prompted to update
additional apps on your device (this may
require mobile data usage).
To disable this feature from the
Settings screen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
A
B
C
D
E
Map view menu.
Zoom in.
Zoom out.
Route guidance menu.
Destination entry menu.
Disable
Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the
speedometer icon in the Android Auto
menu bar at the bottom of the
touchscreen, and then touch the option to
return to SYNC.
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