Deutsch
EnglishAudio System for your Ford Fiesta 2017-2023
Audio System
Changing Radio Stations
Manual Tuning
AUDIO UNIT - VEHICLES
WITHOUT: SYNC
Switching the Audio Unit On and
Off
Adjusting the Volume
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Note: You can change radio stations using
the seek buttons.
Note: You can recall radio stations using
the numeric preset buttons.
Selecting Media
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Press the button to select media
mode.
Selecting the Radio
Press the button again to display
Press the button to select radio
the available media sources. Repeatedly
press the button to scroll through the
available media sources.
mode.
Press the button again to display
the available radio sources. Repeatedly
press the button to scroll through the
available radio sources.
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Audio System
Scrolling Through the Menu
Seek Down and Previous Track
Button
Options
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
In media mode, press the button
to pause playback. Press the
button again to resume
playback.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
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Selecting a Menu Option
Switching the Screen On and Off
System Settings
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
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You can also activate and set the
sensitivity of the speed compensated
volume.
Returning to the Previous Screen
Using a Cell Phone
Seek Up and Next Track Button
You can make a call from a
recent call list, contact list or dial
a number.
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
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Fiesta (CE1) Vehicles Built From: 06-01-2020 Vehicles Built Up To: 19-04-2020, CG3654en enGBR, Edition date: 201909, Second-Printing
Audio System
Note: You can change radio stations using
AUDIOUNIT-VEHICLESWITH:
SYNC 3
the seek buttons.
Note: You can recall radio stations using
the preset buttons on the touchscreen.
Switching the Audio Unit On and
Off
Seek Up and Next Track Button
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
Adjusting the Volume
Seek Down and Previous Track
Button
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press the
button again to pause the track.
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In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Changing Radio Stations
Manual Tuning
Switching the Screen On and Off
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
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Audio System
Note: You can change radio stations using
AUDIOUNIT-VEHICLESWITH:
SYNC 2.5
the seek buttons.
Note: You can recall radio stations using
the preset buttons on the touchscreen.
Switching the Audio Unit On and
Off
Seek Up and Next Track Button
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
Adjusting the Volume
Seek Down and Previous Track
Button
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press the
button again to pause the track.
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In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Changing Radio Stations
Manual Tuning
Switching the Screen On and Off
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
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Audio System
Press to seek the next station
down the frequency band.
AM/FM RADIO - VEHICLES
WITHOUT: SYNC
Press and hold to quickly seek
down the frequency band.
Selecting a Radio Source
Press the button to display the
Selecting a Station from the List
available radio sources.
Press the OK button to view available
stations.
Repeatedly press the button to scroll to
the desired radio source.
AM/FM RADIO - VEHICLES
WITH: SYNC 2.5
Press the OK button.
Station Presets
Using the Radio
To store a radio station, press and hold one
of the numeric preset buttons.
Select the audio option on the
Note: Six presets can be stored for each
feature bar.
radio source.
Selecting a Radio Station From a List
Manually Changing Radio Stations
1. Select Sources.
2. Select AM or FM.
3. Select Stations.
4. Select a radio station from the list.
Manually Changing Radio Stations
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Rotate the control to change the
frequency.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
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Press and hold to quickly seek
Rotate the control to change the
frequency.
up the frequency band.
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Audio System
Note: In FM mode, rotating the control
Manually Changing Stations
changes the station.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band.
Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
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Storing a Radio Station
Rotate the control to change the station.
Press and hold one of the preset buttons
on the touchscreen.
Automatically Changing Radio
Note: The radio briefly mutes to indicate
Stations
the station has been stored.
Press to seek the next station up
the frequency band.
DIGITAL RADIO - VEHICLES
WITHOUT: SYNC
Press and hold to quickly seek
up the frequency band.
Press to seek the next station
down the frequency band.
Selecting a Radio Source
Press the button to display the
Press and hold to quickly seek
available radio sources.
down the frequency band.
Repeatedly press the button to scroll to
the desired radio source.
Selecting a Station from the List
Press the OK button to view available
ensembles. Select the desired ensemble
and station from the list.
Press the OK button.
Station Presets
To store a station, press and hold one of
the numeric preset buttons.
DIGITAL RADIO - VEHICLES
WITH: SYNC 2.5
Using the Radio
Note: Six presets can be stored for each
radio source.
Select the audio option on the
feature bar.
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Audio System
Selecting a Radio Station From a List
AUDIO UNIT CLOCK AND DATE
DISPLAYS - VEHICLES
1. Select Sources.
WITHOUT: SYNC
Adjusting the Clock
Press the button.
2. Select DAB.
3. Select Stations.
4. Select a radio station from the list.
Manually Changing Radio Stations
Select the clock and follow the instructions
on the screen.
AUDIO UNIT CLOCK AND DATE
DISPLAYS - VEHICLES WITH:
SYNC 2.5
Select the settings option on the
feature bar.
1. Select Clock.
2. Adjust the clock.
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CONNECTINGABLUETOOTH®
DEVICE-VEHICLESWITHOUT:
SYNC
Pairing a Device
Press the button.
Rotate the control to change the
frequency.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band.
Select Bluetooth and follow the
instructions on the screen.
Note: When pairing a new device, you can
choose to download contacts, set this as
the primary device and enable Emergency
Assistance.
Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Storing a Radio Station
Press and hold one of the preset buttons
on the touchscreen.
Note: The radio briefly mutes to indicate
the station has been stored.
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Audio System
Playing a CD
CONNECTINGABLUETOOTH®
DEVICE - VEHICLES WITH:
Press the button to display the
menu.
SYNC 2.5
Go to the settings menu on your device and
switch Bluetooth on.
Repeatedly press the button to scroll to
the compact disc player.
Select the settings options on
Press the OK button.
the feature bar.
Press the button to play a track.
Press the button again to pause
the track.
1. Select Bluetooth.
2. Switch Bluetooth on.
3. Select Add a Bluetooth device.
Press the button to skip to the
next track.
Note: A prompt alerts you to search for your
Press and hold the button to fast
vehicle on your device.
forward through the track.
4. Select your vehicle on your device.
Press the button once to return
to the beginning of the track.
Press the button repeatedly to
return to previous tracks.
Note: A number appears on your device and
on the touchscreen.
5. Confirm that the number on your
device matches the number on the
touchscreen.
Press and hold the button to fast rewind.
Note: The touchscreen indicates that you
have successfully paired your device.
COMPACT DISC PLAYER -
VEHICLES WITH: SYNC 2.5
COMPACT DISC PLAYER -
VEHICLES WITHOUT: SYNC
The compact disc player is in the glove
compartment.
The compact disc player is in the glove
Compact disc players only play standard
12 cm (4.7 in) discs.
compartment.
Compact disc players only play standard
12 cm (4.7 in) discs.
You can play MP3 and WMA discs.
You can play MP3 and WMA discs.
Note: Discs can contain mixed audio file
types.
Note: Discs can contain mixed audio file
Note: Due to technical incompatibility,
certain recordable and re-recordable CDs
may not function correctly when used in the
compact disc player.
Note: You should use a permanent felt tip
marker rather than adhesive labels on your
homemade CDs.
types.
Note: Due to technical incompatibility,
certain recordable and re-recordable CDs
may not function correctly when used in the
compact disc player.
Note: You should use a permanent felt tip
marker rather than adhesive labels on your
homemade CDs.
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Audio System
Press the button once to return
to the beginning of the track.
Repeatedly press the button to
Using the CD Player
Select the audio option on the
feature bar.
return to previous tracks.
Press and hold the button to fast rewind.
1. Select Sources.
2. Select CD.
Note: Not all functions are supported by all
phones.
Playing a CD
STREAMING BLUETOOTH
AUDIO - VEHICLES WITH:
SYNC 2.5
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Check the compatibility of your device on
the local Ford website.
Press and hold the button to fast
Pair your device. See Connecting a
Bluetooth® Device (page 330).
forward through the track.
Press the button once to return
to the beginning of the track.
Press the button repeatedly to
return to previous tracks.
Select Sources.
Press and hold the button to fast rewind.
Select the bluetooth option.
STREAMING BLUETOOTH
AUDIO - VEHICLES WITHOUT:
SYNC
Press the button to play the
track. Press the button again to
pause the track.
Press the button to skip to the
next track.
Selecting a Bluetooth Source
Press the button to display the
Press and hold the button to fast
menu.
forward through the track.
E
Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
Repeatedly press the button to scroll to
the Bluetooth device.
Press the OK button.
Press the button to play the
track. Press the button again to
pause the track.
Press and hold the button to fast rewind.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
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Audio System
PLAYING MEDIA FROM A USB
PLAYING MEDIA FROM A USB
DEVICE - VEHICLES WITH:
SYNC 2.5
DEVICE-VEHICLESWITHOUT:
SYNC
Supported Audio File Formats
You can play audio file formats including
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported File Formats
The system supports the following file
formats:
•
•
MP3, M4A, M4B, WMA, WAV, AAC,
FLAC, APE and AIFF audio file formats.
Note: The NTFS file system is not
supported.
ext2, exFAT, FAT, FAT32, NTFS and
HFS+ file systems.
Selecting the USB Device
Selecting the USB Device
Connect your device to the USB port.
Press the button to display the
menu.
Select the audio option on the
Repeatedly press the button to scroll to
your USB device.
feature bar.
Press the OK button.
Select Sources.
Select the USB option.
Playing from the USB Device
Press the button to play a track.
Press the button again to pause
the track.
Playing from the USB Device
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
Press the button to skip to the
next track.
Press the button once to return
to the beginning of a track.
Press and hold the button to fast
forward through the track.
Repeatedly press the button to
return to previous tracks.
Press the button once to return
to the beginning of a track.
Press and hold the button to fast rewind.
Repeatedly press the button to
return to previous tracks.
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
Press and hold the button to fast rewind
through the track.
Press the OK button to view the available
categories.
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Audio System
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Switching Apple CarPlay Off
Select the settings option on the
USB PORT
feature bar.
USB ports may be in the following
1. Select Apple CarPlay preferences.
locations:
2. Disable Apple CarPlay.
•
•
On the instrument panel behind the
audio unit display.
On the instrument panel below the
climate control. See At a Glance
(page 18).
Using Apps on an iOS Device
Note: For more information about available
apps, refer to the local Ford website.
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving.
•
In the center console.
You can use the USB port to charge a
device only when the engine is running.
APPS - VEHICLES WITH: SYNC
2.5
Select the apps option on the
feature bar.
Note: We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges.
Note: We recommend that you check the
app provider's terms and conditions and
privacy policy before using their app.
Note: Make sure that you have an active
account for apps that you want to use
through the system.
1. Switch Apple CarPlay off.
2. Connect your device to a USB port.
3. Start the apps on your device that you
want to use through the system.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find mobile apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
Note: Some apps will work with no setup.
Others require you to configure some
personal settings before you can use them.
5. Select the app that you want to use on
Using Apple CarPlay
the touchscreen.
Switching Apple CarPlay On
1. Connect your device to a USB port.
Using Android Auto
Switching Android Auto On
2. Follow the instructions on the
1. Connect your device to a USB port.
touchscreen.
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Audio System
2. Follow the instructions on the
touchscreen.
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are
not available when you are using Android
Auto.
Select the apps option on the
feature bar.
Switching Android Auto Off
1. Switch Android Auto off.
2. Pair your device.
Select the settings option on the
feature bar.
3. Start the apps on your device that you
want to use through the system.
1. Select Android Auto preferences.
2. Disable Android Auto.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find mobile apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
Using Apps on an Android Device
Note: For more information about available
apps, refer to the local Ford website.
5. Select the app that you want to use on
the touchscreen.
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Audio System
Apps Troubleshooting
Symptom
Possible Cause and Resolution
Incompatible device.
The system cannot find any
apps.
–
•
You will need an Android device with OS 2.3 or
higher or an iOS 3GS device with iOS 5.0 or higher.
Pair and connect your Android device to find
AppLink compatible apps. Connect your iOS device
to a USB port to find AppLink compatible apps.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps.
–
–
AppLink compatible apps not installed on your device.
Download and install the latest version of the app.
AppLink compatible apps not running on your device.
•
•
Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
–
–
Incorrect app settings.
•
Check and adjust the app settings on your device
and allow the system to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps.
Apps failed to fully close.
Restart the apps and try again.
•
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them.
–
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•
Switch Bluetooth off and on again to force the
system to reconnect to your device.
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Audio System
Symptom
Possible Cause and Resolution
Cable connection issue.
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them.
–
–
–
•
Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet.
Device volume is low.
Turn the volume up on your device.
•
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them.
Device limitation. Some Android devices have a limited
number of Bluetooth ports that apps can use to
connect. If you have more apps running on your device
than the number of available Bluetooth ports, the
system cannot find all of them.
•
Close some of the apps to allow the system to find
those that you want to use.
Note: This only works when connected via
Bluetooth. See Connecting a Bluetooth®
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voice
recognition features of your phone and
focus on your driving.
Device (page 329).
Note: We recommend that you check your
data plan before using your phone voice
service through the system. Using them
could result in additional charges.
Press the voice control button
on the steering wheel.
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Audio System
AUDIO SYSTEM – TROUBLESHOOTING - VEHICLES WITH: SYNC
2.5
Symptom
Possible Cause and Resolution
The system is not func-
tioning.
•
You can reset the system to restore functionality that has
stopped working.
•
The system reset is designed to restore functionality
and does not delete any personal data that you have
stored.
I want to delete personal
data from the system.
•
•
A master reset is required to restore the system back to
factory settings.
•
This deletes any personal data that you have stored.
The system is not up to
date.
The latest version has not been installed.
•
You can download the latest version or set the system
to automatically update.
3. Insert a USB drive into your computer.
Resetting the System
1. Simultaneously press and hold the
seek up and the audio unit power
buttons until the screen goes black.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to
download the update to the USB drive.
2. Wait three minutes to allow the system
to complete the reset.
Installing an Update
Updating the System
Note: You can use the system when an
installation is in progress.
Note: We may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
UpdatingtheSystemUsingaUSBDrive
Note: Installation starts automatically
within 10 minutes.
Downloading an Update
Updating the System Using a Wi-Fi
1. Go to the system update page on the
Network Connection
local Ford website.
Connecting to a Wi-Fi Network
2. Download the update.
Note: The website notifies you if an update
Select the settings option on the
is available.
feature bar.
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Audio System
1. Select Wi-Fi.
2. Select View available networks.
3. Select an available network.
Note: Enter the network password to
connect to a secure network.
Switching Automatic System Updates
On
Select the settings option on the
feature bar.
1. Select Automatic updates.
2. Switch automatic system updates on.
The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.
Note: You can use the system when a
download is in progress.
Note: If the system is disconnected from
the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Master Reset
Select the settings option on the
feature bar.
1. Select General.
2. Select Master reset.
3. Select Continue.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: If you carry out a master reset, the
system removes any authorized users and
personal data.
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