Deutsch
EnglishAudio System for your Ford Focus 2018-2025
Audio System
Note: Listening to loud audio for long
GENERAL INFORMATION
periods of time could damage your hearing.
Radio Frequencies and Reception
Factors
Radio reception factors
Distance and Strength
Terrain
The further you travel away from an FM station, the weaker
the signal and the weaker the reception.
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Station overload
When you pass near a radio transmission tower, a stronger
signal can override a weaker signal and can cause interfer-
ence in the audio system.
Adjusting the Volume
AUDIO UNIT - VEHICLES
WITHOUT: SYNC
Switching the Audio Unit On and
Off
Selecting the Radio
Press the button to select radio
mode.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Press the button again to display the
Scrolling Through the Menu
Options
available radio sources. Repeatedly press
the button to scroll through the available
radio sources.
Changing Radio Stations
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Selecting a Menu Option
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Rotate the control to change radio
stations.
Note: You can change the radio frequency
by using the seek buttons.
Note: You can recall radio stations using
the numeric preset buttons.
Selecting Media
Press the button to select media
mode.
E
Press the button again to display
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the available media sources. Repeatedly
press the button to scroll through the
available media sources.
Returning to the Previous Screen
Seek Up and Next Track Button
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Seek Down and Previous Track
Button
AUDIOUNIT-VEHICLESWITH:
SYNC 3
Select to return to the beginning
Switching the Audio Unit On and
of a track.
Off
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Adjusting the Volume
In media mode, press the button
to pause playback. Press the
button again to resume
playback.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off
System Settings
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
Using a Cell Phone
You can make a call from a
recent call list, contact list or dial
a number.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
In radio mode, press the button to mute
Changing Radio Stations
Manual Tuning
the radio. Press the button again to
unmute.
Switching the Screen On and Off
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
Note: You can change radio stations using
AUDIOUNIT-VEHICLESWITH:
SYNC 2.5
the seek buttons.
Note: You can recall radio stations using
the preset buttons on the touchscreen.
Switching the Audio Unit On and
Off
Next Track Button
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
Previous Track Button
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press the
button again to pause the track.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Adjusting the Volume
Next Track Button
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
Previous Track Button
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press the
button again to pause the track.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Changing Radio Stations
Switching the Screen On and Off
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
Rotate the control to change radio
stations.
Note: You can change the radio frequency
by using the seek buttons.
Note: You can recall radio stations using
the preset buttons on the touchscreen.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Automatically Changing Radio
Stations
AM/FM RADIO - VEHICLES
WITHOUT: SYNC
Press to seek the next station up
the frequency band.
Selecting a Radio Source
Press and hold to quickly seek
up the frequency band.
Press to seek the next station
1. Press the button to display the
available radio sources.
down the frequency band.
Press and hold to quickly seek
2. Repeatedly press the button to scroll
down the frequency band.
to the desired radio source.
3. Press the OK button.
Selecting a Station from the List
Station Presets
Press the OK button to view available
stations.
To store a radio station, press and hold one
of the numeric preset buttons.
AM/FM RADIO - VEHICLES
WITH: SYNC 2.5
Using the Radio
Note: Six presets can be stored for each
radio source.
Manually Changing Radio Stations
Select the audio option on the
feature bar.
Selecting a Radio Station From a List
1. Select Sources.
2. Select FM.
3. Select Stations.
4. Select a radio station from the list.
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Rotate the control to change radio
stations.
Note: You can change the radio frequency
by using the seek buttons.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Manually Changing Radio Stations
DIGITAL RADIO - VEHICLES
WITHOUT: SYNC
Selecting a Radio Source
1. Press the button to display the
available radio sources.
2. Repeatedly press the button to scroll
to the desired radio source.
3. Press the OK button.
Station Presets
To store a station, press and hold one of
the numeric preset buttons.
Rotate the control to change radio
stations.
Note: Six presets can be stored for each
radio source.
Note: You can change the radio frequency
Manually Changing Stations
by using the seek buttons.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band.
Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Storing a Radio Station
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Press and hold one of the preset buttons
Rotate the control to change radio
stations.
on the touchscreen.
Note: The radio briefly mutes to indicate
Note: You can change the radio frequency
the station has been stored.
by using the seek buttons.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Automatically Changing Radio
Stations
Manually Changing Radio Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band.
Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Selecting a Station from the List
Press the OK button to view available
ensembles. Select the desired ensemble
and station from the list.
Rotate the control to change radio
stations.
DIGITAL RADIO - VEHICLES
WITH: SYNC 2.5
Note: You can change the radio frequency
by using the seek buttons.
Using the Radio
Automatically Changing Radio
Stations
Select the audio option on the
feature bar.
Press to seek the next station up
the frequency band.
Selecting a Radio Station From a List
Press and hold to quickly seek
up the frequency band.
1. Select Sources.
Press to seek the next station
down the frequency band.
2. Select DAB.
3. Select Stations.
Press and hold to quickly seek
4. Select a radio station from the list.
down the frequency band.
Storing a Radio Station
Press and hold one of the preset buttons
on the touchscreen.
Note: The radio briefly mutes to indicate
the station has been stored.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
AUDIO UNIT CLOCK AND DATE
CONNECTINGABLUETOOTH®
DEVICE - VEHICLES WITH:
SYNC 2.5
DISPLAYS - VEHICLES
WITHOUT: SYNC
Go to the settings menu on your device and
Adjusting the Clock
Press the button.
switch Bluetooth® on.
Select the settings options on
the feature bar.
Select the clock and follow the instructions
on the screen.
1. Select Bluetooth.
2. Switch Bluetooth® on.
3. Select Add a Bluetooth device.
AUDIO UNIT CLOCK AND DATE
DISPLAYS - VEHICLES WITH:
SYNC 2.5
Note: A prompt alerts you to search for your
vehicle on your device.
4. Select your vehicle on your device.
Select the settings option on the
Note: A number appears on your device and
feature bar.
on the touchscreen.
5. Confirm that the number on your
device matches the number on the
touchscreen.
1. Select Clock.
2. Adjust the clock.
Note: The touchscreen indicates that you
have successfully paired your device.
CONNECTINGABLUETOOTH®
DEVICE-VEHICLESWITHOUT:
SYNC
Pairing a Device
Press the button.
STREAMING BLUETOOTH
AUDIO - VEHICLES WITHOUT:
SYNC
Selecting a Bluetooth® Source
Select Bluetooth® and follow the
instructions on the screen.
1. Press the button to display the menu.
Note: When pairing a new device, you can
choose to download contacts, set this as
the primary device and enable Emergency
Assistance.
2. Repeatedly press the button to scroll
to the Bluetooth® device.
3. Press the OK button.
Press the button to play the
track. Press the button again to
pause the track.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Press the button to skip to the
PLAYING MEDIA FROM A USB
DEVICE-VEHICLESWITHOUT:
SYNC
next track.
Press and hold the button to fast
forward through the track.
Supported Audio File Formats
You can play audio file formats including
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Note: Not all functions are supported by all
Note: The NTFS file system is not
supported.
phones.
Selecting the USB Device
STREAMING BLUETOOTH
AUDIO - VEHICLES WITH:
SYNC 2.5
Press the button to display the
menu.
Repeatedly press the button to scroll to
your USB device.
Press the OK button.
Check the compatibility of your device on
the local Ford website.
Pair your device. See Connecting a
Bluetooth® Device (page 510).
Playing from the USB Device
Press the button to play a track.
Press the button again to pause
the track.
Select Sources.
Press the button to skip to the
next track.
Select the Bluetooth® option.
Press and hold the button to fast
forward through the track.
Press the button to play the
track. Press the button again to
pause the track.
Press the button once to return
to the beginning of a track.
Repeatedly press the button to
Press the button to skip to the
next track.
return to previous tracks.
Press and hold the button to fast rewind.
Press and hold the button to fast
forward through the track.
Sorting by Categories
Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
You can also sort and play music by
specific categories, for example artist or
album.
Press the OK button to view the available
Press and hold the button to fast rewind.
categories.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
PLAYING MEDIA FROM A USB
DEVICE - VEHICLES WITH:
SYNC 2.5
Supported File Formats
USB PORT
The system supports the following file
formats:
USB ports may be in the following
•
•
MP3, M4A, M4B, WMA, WAV, AAC,
locations:
FLAC, APE and AIFF audio file formats.
•
•
On the instrument panel below the
climate control. See Visual Search
(page 25).
ext2, exFAT, FAT, FAT32, NTFS and
HFS+ file systems.
In the center console.
Selecting the USB Device
Connect your device to the USB port.
You can use the USB port to charge a
device only when the engine is running.
Select the audio option on the
feature bar.
APPS - VEHICLES WITH: SYNC
2.5
Select Sources.
Select the USB option.
Note: We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges.
Note: We recommend that you check the
app provider's terms and conditions and
privacy policy before using their app.
Note: Make sure that you have an active
account for apps that you want to use
through the system.
Playing from the USB Device
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
Note: Some apps will work with no setup.
forward through the track.
Others require you to configure some
personal settings before you can use them.
Press the button once to return
to the beginning of a track.
Using Apple CarPlay
Switching Apple CarPlay On
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind
through the track.
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Switching Apple CarPlay Off
Note: You might need to enable Android
Auto from the settings menu.
Select the settings option on the
Note: Certain features of the system are
not available when you are using Android
Auto.
feature bar.
1. Select Apple CarPlay preferences.
2. Disable Apple CarPlay.
Switching Android Auto Off
Select the settings option on the
Using Apps on an iOS Device
feature bar.
Note: For more information about available
apps, refer to the local Ford website.
1. Select Android Auto preferences.
2. Disable Android Auto.
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving.
Using Apps on an Android Device
Note: For more information about available
apps, refer to the local Ford website.
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving.
Select the apps option on the
feature bar.
1. Switch Apple CarPlay off.
2. Connect your device to a USB port.
3. Start the apps on your device that you
Select the apps option on the
want to use through the system.
feature bar.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find mobile apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
1. Switch Android Auto off.
2. Pair your device.
3. Start the apps on your device that you
want to use through the system.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find mobile apps.
5. Select the app that you want to use on
the touchscreen.
Note: The system searches and connects
to compatible apps that are running on your
device.
Using Android Auto
Switching Android Auto On
5. Select the app that you want to use on
1. Connect your device to a USB port.
the touchscreen.
2. Follow the instructions on the
touchscreen.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Apps Troubleshooting
Symptom
Possible Cause and Resolution
Incompatible device.
The system cannot find any
apps.
–
•
You will need an Android device with OS 2.3 or
higher or an iOS 3GS device with iOS 5.0 or higher.
Pair and connect your Android device to find
AppLink compatible apps. Connect your iOS device
to a USB port to find AppLink compatible apps.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps.
–
–
AppLink compatible apps not installed on your device.
Download and install the latest version of the app.
AppLink compatible apps not running on your device.
•
•
Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
–
–
Incorrect app settings.
•
Check and adjust the app settings on your device
and allow the system to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps.
Apps failed to fully close.
Restart the apps and try again.
•
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them.
–
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•
Switch Bluetooth® off and on again to force the
system to reconnect to your device.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
Symptom
Possible Cause and Resolution
Cable connection issue.
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them.
–
–
–
•
Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet.
Device volume is low.
Turn the volume up on your device.
•
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them.
Device limitation. Some Android devices have a limited
number of Bluetooth® ports that apps can use to
connect. If you have more apps running on your device
than the number of available Bluetooth® ports, the
system cannot find all of them.
•
Close some of the apps to allow the system to find
those that you want to use.
Note: This only works when connected via
Bluetooth®. See Connecting a
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voice
recognition features of your phone and
focus on your driving.
Bluetooth® Device (page 510).
Note: We recommend that you check your
data plan before using your phone voice
service through the system. Using them
could result in additional charges.
Press the voice control button
on the steering wheel.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
AUDIO SYSTEM – TROUBLESHOOTING - VEHICLES WITH: SYNC
2.5
Symptom
Possible Cause and Resolution
The system is not func-
tioning.
•
You can reset the system to restore functionality that has
stopped working.
•
The system reset is designed to restore functionality
and does not delete any personal data that you have
stored.
I want to delete personal
data from the system.
•
•
A master reset is required to restore the system back to
factory settings.
•
This deletes any personal data that you have stored.
The system is not up to
date.
The latest version has not been installed.
•
You can download the latest version or set the system
to automatically update.
3. Insert a USB drive into your computer.
Resetting the System
1. Simultaneously press and hold the
seek up and the audio unit power
buttons until the screen goes black.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to
download the update to the USB drive.
2. Wait three minutes to allow the system
to complete the reset.
Installing an Update
Updating the System
Note: You can use the system when an
installation is in progress.
Note: We may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
UpdatingtheSystemUsingaUSBDrive
Note: Installation starts automatically
within 10 minutes.
Downloading an Update
Updating the System Using a Wi-Fi
1. Go to the system update page on the
Network Connection
local Ford website.
Connecting to a Wi-Fi Network
2. Download the update.
Note: The website notifies you if an update
Select the settings option on the
is available.
feature bar.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
Audio System
1. Select Wi-Fi.
2. Select View available networks.
3. Select an available network.
Note: Enter the network password to
connect to a secure network.
Switching Automatic System Updates
On
Select the settings option on the
feature bar.
1. Select Automatic updates.
2. Switch automatic system updates on.
The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.
Note: You can use the system when a
download is in progress.
Note: If the system is disconnected from
the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Master Reset
Select the settings option on the
feature bar.
1. Select General.
2. Select Master reset.
3. Select Continue.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: If you carry out a master reset, the
system removes any authorized users and
personal data.
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Focus (CGE) Vehicles Built From: 15-03-2021, CG3784en enGBR, Edition date: 202012, First-Printing
