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EnglishPEUGEOT Connect Nav -> Frequently asked questions for your Peugeot 3008 2016-2023
PEUGEOT Connect Nav
Select "Setting the time-date".
Select "Date".
Press "OK" to confirm.
Navigation
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I cannot enter the navigation address.
The address is not recognised.
► Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The system may not automatically
manage the change between winter and
summer time (depending on the country of
sale).
Press this button to set the date.
Press "OK" to confirm.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
► Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
You have not subscribed to the online services
option.
Select the display format for the date.
Colour schemes
Depending on equipment/Depending on version.
Time and date setting is only available if
"GPS synchronisation" is deactivated.
As a safety measure, the procedure for
changing the colour scheme is only
possible when the vehicle is stationary.
Setting the time
Press Settings to display the main page.
Press Settings to display the main page.
Select "Color schemes".
► If you have subscribed to the option:
- a few days may elapse before the service is
activated,
Press the "OPTIONS" button to access the
secondary page.
Select "Setting the time-date".
- services may not be selected in the system
menu,
Select a colour scheme in the list then
press "OK" to confirm.
Select "Time".
- online services are not active ("TOMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
► Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1
hour).
Activate or deactivate GPS
synchronisation (UTC).
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PEUGEOT Connect Nav
► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of TMC
messages.
The altitude is not displayed.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
► Wait until the system has started up
completely so that there is GPS coverage by at
least 4 satellites.
► Configure the "Traffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
► Zoom the map to show the exact location
of the "Danger area". You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
► Check that the online services are activated
(settings, contract).
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
Radio
► Press the "Update list" button in the "Radio
stations” secondary menu.
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
Certain traffic jams along the route are not
indicated in real time.
Media
On starting, a few minutes may elapse before
the system begins to receive traffic information.
► Wait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
► Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
This is perfectly normal. The system is
dependent on the traffic information available.
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PEUGEOT Connect Nav
There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
The Bluetooth telephone is not compatible with
the system.
The contacts are not listed in alphabetical
order.
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► You can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
► Use genuine USB cables to ensure
compatibility.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display
settings.
The system does not receive SMS.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
Settings
► Check the Google Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
► Start playback from the device.
Track names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
The volume depends on both the system and the
telephone.
► Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
Ambient noise affects the quality of the
telephone call.
Telephone
► Reduce the ambient noise level (close
windows, turn down ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
► Check that the telephone has Bluetooth
switched on.
► Check in the telephone settings that it is
"visible to all".
► Deactivate then reactivate the telephone’s
Bluetooth function.
► Select "Display SIM card contacts" or
"Display telephone contacts".
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PEUGEOT Connect Nav
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate
to the sources listened to. We recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
► In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first. Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
► Start the vehicle’s engine to increase the
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
► Settings menu / Options / Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).
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