OVERVIEW -> Voice control system for your BMW 2 Series 2014-2021
Voice control system
OVERVIEW
Voice control system
›[...] Station ...‹, for example Classic Radio sta‐
tion.
Vehicle equipment
This chapter describes all standard, country-spe‐
cific and special equipment available for the
model series. It may therefore describe equip‐
ment which is not installed in your vehicle, for ex‐
ample on account of the optional equipment se‐
lected or the country variant. This also applies to
safety-relevant functions and systems. Please
comply with the relevant laws and regulations
when using the corresponding functions and
systems.
Operating requirements
On the Control Display set a language that is also
supported by the voice control system, so that
the vehicle can identify spoken commands.
To select the language, see page 55.
Saying voice commands
Principle
Activating the voice control
system
The voice control system enables most of the
functions shown in the Control Display to be op‐
erated by spoken commands. The system pro‐
vides spoken announcements to assist you with
input.
1.
Press the button on the steering
wheel.
2. Wait for the acoustic signal.
3. Say the command.
This symbol on the Control Display
shows that the voice control system is
active.
General
▷ Functions that can only be used when the ve‐
hicle is stationary can only be operated via
the voice control system to a limited extent.
It is possible that no further spoken commands
are available. In this case, switch to iDrive to op‐
erate the function.
▷ The system has a special microphone on the
driver's side.
Switching off the voice control
system
▷ ›...‹ indicates commands for the voice control
system in the Owner's Handbook.
▷ Commands and numbers should be spoken
fluently, with the usual emphasis and at a nor‐
mal volume and speed.
Press the button on the steering wheel
or say ›Cancel‹.
▷ Always say the commands in the language of
the voice control system.
Using the voice control system
on the smartphone
A smartphone connected to the vehicle can be
operated via voice control.
▷ When selecting the radio station, use the
customary pronunciation of the station name
as it is displayed on the Control Display.
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Voice control system
OVERVIEW
This requires voice control to be activated on the
smartphone.
▷ To have help on the current menu read
aloud: ›Help‹.
1.
Press and hold the button on the
steering wheel for approx. 3 seconds.
An example: calling up
sound settings
Voice control on the smartphone is activated.
The commands for the menu items are spoken
exactly as they are selected using the Controller.
2.
Release the button.
If activation is successful, a confirmation ap‐
pears on the Control Display.
1. If necessary, switch on entertainment audio
output.
If it was not possible to activate voice control, the
list of Bluetooth devices appears on the Control
Display.
2.
Press the button on the steering
wheel.
3. ›Media and radio‹
4. ›Sound‹
Possible commands
General
Settings
Most of the menu items on the Control Display
can be said as commands.
Selecting the speech dialogue
You can select whether the system uses the
standard dialogue or the short variant.
Commands from other menus can also be spo‐
ken.
Some list entries, for example telephone book
entries, can also be selected using the voice
control system. When doing this, say the list en‐
tries exactly as they are shown in the relevant list.
If the short variant is selected, the system an‐
nouncements are played in shortened form.
Via iDrive:
1. "My Vehicle"
Displaying possible commands
2. "iDrive settings"
3. "Language"
The following is displayed in the upper area of
the Control Display:
▷ Some of the possible commands for the cur‐
rent menu.
4. "Voice control:"
5. Select the desired setting.
▷ Some of the possible commands from other
menus.
Activating voice recognition via
server
Voice recognition via server enables use of the
dictation function, allows destinations to be en‐
tered using natural speech and improves the
quality of voice recognition. For use, data are
sent to a service provider and stored locally
there.
▷ Voice recognition status.
▷
Encrypted connection unavailable.
Help with the voice control
system
▷ To have information about the voice control
system read aloud: ›General information on
voice control‹.
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Voice control system
OVERVIEW
Via iDrive:
Information for emergency
calls
1. "My Vehicle"
2. "iDrive settings"
3. "Language"
The voice control system should not be used for
emergency calls. Under stress, a person's
speech and voice pitch can change. This could
unnecessarily delay connection of your call.
4. "Server speech recognition"
Speaking during voice output
Instead, use the SOS button, see page 292, lo‐
cated near the rear-view mirror.
It is possible to answer while the voice control
system is querying your previous spoken instruc‐
tion. The function can be deactivated if the quer‐
ies are frequently cancelled inadvertently, for ex‐
ample due to background noise or people
speaking.
System limits
▷ Doors, windows and the Glass Roof should
be kept closed to avoid noise interference.
Via iDrive:
▷ Avoid background noise in the vehicle while
you are speaking.
1. "My Vehicle"
2. "iDrive settings"
3. "Language"
4. "Speaking during voice output"
Amazon Alexa Car
Integration
Selecting the language
Principle
Alexa is a digital assistant from Amazon. Amazon
Alexa Car Integration enables Alexa to be used in
the vehicle.
The language to be used for voice control and
system announcements can be selected.
Via iDrive:
1. "My Vehicle"
General
2. "iDrive settings"
Some of Alexa's functions may only work to a
limited extent in the vehicle to ensure they do not
create a safety risk when driving.
3. If applicable, "Language"
4. "Language:"
5. Select the desired language.
Operating requirements
▷ Amazon Alexa Car Integration acquired via
the ConnectedDrive Store.
Adjusting the volume
▷ The same ConnectedDrive account is used
in the vehicle as in the BMW Connected app.
Turn the volume knob during the spoken instruc‐
tions until the desired volume is obtained.
▷ Vehicle is linked in the BMW Connected app.
▷ The volume setting is retained even if you
change the volume of other audio sources.
▷ Amazon account and BMW account are
linked in the BMW Connected app.
▷ The volume setting is saved for the current
driver profile.
▷ Bluetooth connection or USB connection be‐
tween vehicle and mobile device is active.
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Voice control system
OVERVIEW
Activation in the BMW
Connected app
Amazon Alexa Car Integration is activated in the
BMW Connected app.
Follow the instructions in the app.
Activation in the vehicle
Authorisation to use Amazon Alexa Car Integra‐
tion needs to be provided before the start of
each journey.
1. Authorising Amazon Alexa Car Integration:
▷ Pair the mobile device with the vehicle via
Bluetooth.
▷ Select a driver profile, see page 80.
2.
Press the button on the steering
wheel.
3. Wait for the acoustic signal.
4. Say the activation word "Alexa" and the re‐
quired command.
Information about the active function appears
on the Control Display.
Malfunction
In the event of a malfunction, stop the vehicle
and restart the engine.
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