Deutsch
EnglishSYNC? 3 -> Entertainment for your Ford Ecosport 2012-2022
SYNC™ 3
ENTERTAINMENT
You can access these options using the
touchscreen or voice commands.
Message
Message and description
Sources
A
B
C
Sources
Press this button to select the source of
Direct Tune
media you want to listen to.
Browse1
D
Presets
1If equipped.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™ 3
Menu item
AM
FM
USB
The name of the USB that is plugged in displays here.
Bluetooth Stereo
Apps If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
Once you have entered the station's
call numbers, you can select:
AM/FM Radio
Tuning a Station
Menu item
Action and descrip-
tion
You can use the tune or seek controls on
the radio bezel to select a station.
Enter
Press to begin
playing the station
you have entered.
To tune a station using the
touchscreen, select:
Cancel
Press to exit
Menu item
without changing
the station.
Direct Tune
Presets
A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.
To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.
You can press the backspace button to
delete the previously entered number.
There are two preset banks available for
AM and three banks for FM. To access
additional presets, tap the preset button.
The indicator on the preset button shows
which bank of presets you are currently
viewing.
SiriusXM® Satellite Radio (If
Activated)
Note: This feature may not be available in
all markets and requires an active
subscription.
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SYNC™ 3
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
SiriusXM at 1-888-539-7474.
SiriusXM satellite radio is a
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. Ford Motor Company shall not be
responsible for any such programming
changes.
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for SiriusXM:
Menu item Action and description
Browse
Direct Tune
Touch this button to see a list of available stations.
A pop-up appears, allowing you to type in the call numbers of
a station.
Once you enter the stations call numbers, you can select:
Enter
The system tunes to the station you select.
Cancel
You exit the pop-up and the current station
continues to play.
You can press the backspace button to delete the previous
number.
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SYNC™ 3
Menu item
Replay
Action and description
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Live
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
ALERT
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
Selecting this button allows you to enable and edit alerts. See
Settings (page 355).
There are three preset banks available for
SiriusXM. To access additional presets, tap
the preset button. The indicator on the
Memory Presets
To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored.
preset button shows which bank of presets
you are currently viewing.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 355).
SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
Antenna obstructions
Terrain
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Station overload
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interference
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
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SYNC™ 3
Troubleshooting tips
Cause
Message
Action
Acquiring Signal
Radio requires more than two No action required. This
seconds to produce audio for message should disappear
the selected channel.
shortly.
Satellite antenna fault There is an internal module or If this message does not clear
system failure present.
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
SIRIUS system failure
Invalid Channel
The channel is no longer avail- Tune to another channel or
able.
choose another preset.
Unsubscribed Channel Your subscription does not
include this channel.
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Satellite acquiring
The signal is lost from the Siri- The signal is blocked. When
usXM satellite or SiriusXM you move into an open area,
tower to your vehicle antenna. the signal should return.
signal…
Updating…
Update of channel program-
ming in progress.
No action required. The
process may take up to three
minutes.
Questions? Call 1-
888-539-7474
Your satellite service is no
longer available.
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
None found. Check
channel guide.
All the channels in the selected Use the channel guide to turn
category are either skipped or off the Lock or Skip function on
locked.
that station.
SIRIUS Subscription
updated
SiriusXM has updated the
channels available for your
vehicle.
No action required.
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 355).
HD Radio™ Information (If
Available)
Note: This feature may not be available in
all markets.
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SYNC™ 3
HD Radio technology is the digital
The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit:
Website
Note: There is also an additional feature
for stations that have more than 1 HD
multicast (For example, HD1 or HD2). The
HD logo and Radio text appears as a button.
Pressing this button allows you cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:
When HD Radio broadcasts are active, you can access the following functions:
Message
Action and description
Presets
Allows you to save an active channel as a memory preset.
Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station’s reception area.
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SYNC™ 3
HD Radio Reception and Station Troubleshooting
Potential reception issues
Reception area
If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
Station blending
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential station issues
Cause
Issues
Action
Echo, stutter, skip or
repeat in audio.
This is poor time alignment by No action required. This is a
the radio broadcaster.
broadcast issue.
Increase or decrease in
audio volume.
Sound fading or
The radio is shifting between
analog and digital audio.
No action required. The recep-
tion issue may clear up as you
continue to drive.
blending in and out.
There is an audio mute The digital multicast is not
delay when selecting available until the HD Radio
HD2 or HD3, multicast broadcast is decoded. Once
preset or Direct Tune. decoded, the audio is available.
No action required. This is
normal behavior. Wait until the
audio is available.
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SYNC™ 3
Potential station issues
Cause
Issues
Action
Cannot access HD2 or The previously stored multicast No action required. The station
HD3 multicast channel preset or direct tune is not
is not available in your current
when recalling a preset available in your current recep- location.
or from a direct tune. tion area.
Fill out the station issue form.1
Text information does Data service issue by the radio
not match currently
playing audio.
broadcaster.
There is no text
Data service issue by the radio Fill out the station issue form.
1
information shown for broadcaster.
currently selected
frequency.
1
You can find the form here:
Website
http://hdradio.com/stations/feedback
Bluetooth Stereo or USB
HD Radio Technology manufactured under
license from DTS Inc. and foreign patents.
HD Radio and the HD and HD Radio logos
are proprietary trademarks of DTS Inc. Ford
Motor Company and DTS Inc. are not
responsible for the content sent using HD
Radio technology. Content may be
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
changed, added or deleted at any time at
the station owner's discretion.
The following buttons are available for Bluetooth and USB:
Button
Function
Repeat
Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Shuffle
Play the tracks in random order.
To get more information about the
You can use the forward, reverse, pause or
play buttons to control the audio playback.
currently playing track, press the cover art
or Info button.
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SYNC™ 3
For some devices, SYNC 3 is able to
backward within a track.
provide 30-second skip buttons when you
listen to audio books or podcasts. These
buttons allow you to skip forward or
While playing audio from a USB device you
can look for certain music by selecting the
following:
Button
Function
Browse
If available, displays the list of tracks in the
Now Playing playlist.
New Search
This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio Books
Composers
A-Z Jump
This button allows you to choose a specific
letter to view within the category you are
browsing.
Explore Device
If available, this allows you to browse the
folders and files on your USB device.
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SYNC™ 3
SYNC 3 is also able to organize the media
USB Port
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
The USB port is in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
PHONE
WARNING: Driving while
Select this option to play audio from your
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or bluetooth-enabled device.
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Each app gives you different on-screen
options depending on the app's content.
SupportedMediaPlayers,Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone’s functionality.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
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