SYNC 3 -> Using Voice Recognition for your Ford Fiesta 2017-2023
SYNC™ 3
The system is now set to check for and
USING VOICE RECOGNITION
receive system updates when it is
connected to a Wi-Fi network.
The system allows you to interact with the
entertainment, information and
Note: You can use the system when
communication systems on your vehicle
using voice commands. This allows you
to keep your hands on the steering wheel
and focus on what is in front of you.
download is in progress.
Note: If the system is disconnected from
the Wi-Fi network when download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Press the voice control button
on the steering wheel and wait
for the voice prompt.
Connecting to a Wi-Fi Network
Note: Press the voice control button again
to interrupt a voice prompt and begin
speaking.
See Connecting the Vehicle to a Wi-Fi
Network (page 318).
Note: Turn the volume control when a voice
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website.
prompt plays to adjust the volume.
Note: Press and hold the voice control
button on the steering wheel to use Siri on
your iOS device.
The following voice commands are
designed to help you from any screen:
•
•
List of commands
Help
The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
the local Ford website.
General
Voice Command
Description
Get a list of voice commands for a specific feature.1
Cancel an active voice session.
___ list of commands
Cancel
Get a list of voice commands for a specific feature.1
Return to the previous screen.
___ help
Back
Main menu
Go to the main menu.
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Fiesta (CE1) Vehicles Built From: 06-01-2020 Vehicles Built Up To: 19-04-2020, CG3654en enGBR, Edition date: 201909, Second-Printing
SYNC™ 3
Voice Command
Next page
Previous page
Description
Go to the next page.
Go to the previous page.
1 Add the name of the feature to the command.
Entertainment
Audio Source
Voice Command
Description
Radio
Use the radio.
CD Player
Bluetooth audio
USB
Use the CD player.
Use a Bluetooth device.
Use a USB or media player.
Radio
Voice Command
Description
AM
Listen to AM radio.
Tune to a specific AM frequency.1
Listen to DAB radio.
___ AM
DAB
FM
Listen to FM radio.
Tune to a specific FM frequency.1
___ FM
1 Add the radio frequency to two decimal places to the command.
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Fiesta (CE1) Vehicles Built From: 06-01-2020 Vehicles Built Up To: 19-04-2020, CG3654en enGBR, Edition date: 201909, Second-Printing
SYNC™ 3
USB and Media Player
Voice Command
Play album ___
Description
Play artist ___
Play audiobook ___
Play genre ___
Play your music by category.1
Play playlist ___
Play podcast ___
Play song ___
Browse all albums
Browse all artists
Browse all audiobooks
Browse all genres
Browse all playlists
Browse all podcasts
Browse all tracks
Browse album ___
Browse artist ___
Browse audiobook ___
Browse genre ___
Browse playlist ___
Browse podcast ___
Browse music on a USB device.
Browse your music by category on a USB device.1
1 Add an album name, artist name, audiobook name, genre name, playlist name, podcast
name or track name to the command. Say the name exactly as it appears on your device.
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Fiesta (CE1) Vehicles Built From: 06-01-2020 Vehicles Built Up To: 19-04-2020, CG3654en enGBR, Edition date: 201909, Second-Printing
SYNC™ 3
Phone
Voice Command
Description
Pair phone
Redial
Pair a cell phone or Bluetooth enabled device.
Redial the last number that you dialed.
Dial a number.1
Dial ___
Call a specific contact from your phonebook.2
Call ___
Call ___ ___
Call a specific contact from your phonebook at a
specific location.3
Listen to message
Listen to a text message.
Listen to message ___
Listen to a specific text message from a list of text
messages.
Reply to message
Reply to the last text message.
1 Add the number you want to dial to the command.
2 Add a contact name from your phonebook to the command. Say the first and last name
of your contact exactly as it appears on your device.
3 Add a contact name and location from your phonebook to the command. Say the first
and last name of your contact exactly as it appears on your device.
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Fiesta (CE1) Vehicles Built From: 06-01-2020 Vehicles Built Up To: 19-04-2020, CG3654en enGBR, Edition date: 201909, Second-Printing
SYNC™ 3
Navigation (If Equipped)
Setting a Destination
Voice Command
Description
Find an address
Enter a destination address. When prompted,
provide the house number, the street and city.
Find a POI
Search for a point of interest by name or by category.
Search for a nearby point of interest by category.1
Find nearest ___
Search for a point of interest category.1
Find a POI category
Destination home
Destination work
Set your saved home address as your destination.
Set your saved place of work as your destination.
Previous destinations
Display and select from a list of previous destina-
tions.
Favourite destinations
Display and select from a list of favorite destinations.
1 Add a point of interest category or the name of a major brand or chain to the command.
Route Guidance
Voice Command
Cancel route
Description
Cancel the current route.
Reroute
Select an alternate route.
Repeat last instruction
Show route
Repeat the last guidance prompt.
Display an overview of the route.
Display the map on the touchscreen.
Show map
Show north up
Display a two-dimensional map with north toward
the top of the touchscreen.
Show heading up
Show 3D
Display a two-dimensional map with the direction
you are traveling toward the top of the touchscreen.
Display a three-dimensional map with the direction
you are traveling toward the front.
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Fiesta (CE1) Vehicles Built From: 06-01-2020 Vehicles Built Up To: 19-04-2020, CG3654en enGBR, Edition date: 201909, Second-Printing
SYNC™ 3
Apps
General
Voice Command
Description
Mobile apps
Start an app. The system prompts your for the app
name.
List apps
Find apps
Get a list of apps running on your device.
Search and connect to apps running on your device.
Active App
Voice Command
Description
Get a list of voice commands for a specific app.1
Close an app.1
___ help
Close ___
1 Add an app name to the command.
Voice Settings
Voice Command
Voice settings
Description
Go to the voice settings menu.
Switch long voice prompts on.
Switch short voice prompts on.
Interaction mode standard
Interaction mode advanced
Call confirmation on
Switch call confirmation on. The system prompts
you to confirm before making a call.
Call confirmation off
Switch call confirmation off. The system does not
prompt you to confirm before making a call.
Voice command lists on
Voice command lists off
Switch the display of voice commands on.
Switch the display of voice commands off.
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Fiesta (CE1) Vehicles Built From: 06-01-2020 Vehicles Built Up To: 19-04-2020, CG3654en enGBR, Edition date: 201909, Second-Printing
SYNC™ 3
Automatic Blower Motor Speed
Using the Radio
Setting an AM/FM Radio Station
1. Select Sources.
2. Select AM or FM.
Reduction
If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are finished.
Switching Automatic Blower Motor
Speed Reduction Off
Simultaneously press the A/C and
recirculated air buttons.
ENTERTAINMENT
Select the audio option on the
feature bar.
A
E270235
3. Rotate the control to change the
frequency.
Selecting a FM Radio Station From a
List
1. Select Sources.
2. Select FM.
3. Select Stations.
4. Select a radio station from the list.
B
Selecting a Digital Radio Station From
E293491
a List
A
B
Audio source. Select to choose
a different audio source.
1. Select Sources.
2. Select DAB.
Presets. Swipe left to view more
3. Select Stations.
4. Select an ensemble.
5. Select a radio station from the list.
presets.
You can access these options using the
touchscreen or voice commands.
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Fiesta (CE1) Vehicles Built From: 06-01-2020 Vehicles Built Up To: 19-04-2020, CG3654en enGBR, Edition date: 201909, Second-Printing





