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EnglishSYNC -> Using SYNC With Your Media Player for your Ford Focus 2010-2017
SYNC™
There are three possible statuses:
Menu Item
Action and Description
Update Needed
The system has detected a new app
requiring authorization or a general
permissions update is required.
Up-To-Date
Updating...
No update is required.
The system is trying to receive an update.
Update settings
Menu Item
Action and Description
Request Update
Select this option from the settings menu
to manually preform a needed update.
Disable Updates
Select this option from the settings menu
to disable automatic updates.
Doing so also disables the use of Mobile
Apps on SYNC.
Confirm that the USB device has been
formatted correctly and has the following
specifications:
USING SYNC™ WITH YOUR
MEDIA PLAYER
•
•
USB 2.0.
File format must be FAT16/32.
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
The format of the audio files on the USB
device must be:
•
•
•
•
MP3.
Non DRM protected WMA.
WAV.
AAC.
Note: The system is capable of indexing up
to 15,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod, Zune,
plays from device players, and most USB
drives. SYNC also supports audio formats,
such as MP3, WMA, WAV and ACC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
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SYNC™
To Connect Using Voice Commands
To Connect Using the System Menu
Plug the device into one of the vehicle's
1. Plug the device into one of the vehicle's
USB ports.
USB ports.
2. Press the MEDIA button and select
either USB 1 or USB 2 from the media
source list in the audio display.
Press the voice button and when
prompted, say:
Voice Command
Action and Descrip-
tion
(USB [stick] | iPod You can now play
| MP3 [player])
music by saying any
of the appropriate
voice commands.
See the media
voice commands.
Words in brackets [ ] are optional and do
not have to be spoken for the system to
understand the command. For example,
for where (USB [stick] | iPOD | MP3
[player]) appears, you can say USB or USB
stick.
To view USB content select:
Message
Description and Action
Browse USB
Depending on how many media files are on your connected
device, an indexing message may appear in the display. When
indexing is complete, the selected source starts to playback
audio automatically.
Message
You can browse the files on the USB
device in categories. Select BROWSE
from the buttons at the bottom of the
audio display and choose from the
following:
Albums
Genres
Browse USB
Reset USB
Message
Play all
Playlists
Songs
Media Voice Commands
Press the voice button and when
prompted say:
Artists
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Voice Command
Description and Action
(USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate
[player]) voice commands.
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; (what's | what is) playing, you must say either "what's playing" or
"what is playing".
Command
pause
Description and Action
Pauses device playback.
Resumes device playback.
play [album] ___
play
play all
Play all media on the device from the first
track to the last.
play [artist] ___
play [genre] ___
play [playlist] ___
next [track | title | song | file | podcast | Plays the next track on the current media.
chapter | episode]
previous [track | title | song | file |
podcast | chapter | episode]
Plays the previous track on current media.
[play] (similar music | more like this) Creates a playlist with a similar genre to the
one currently playing.
play [song | track | title | file] ___
repeat off
repeat (one | track) [on]
Repeats the current track.
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Command
Description and Action
shuffle [all] [on]
Plays the current playlist in a random order.
(Not all devices support this command.)
shuffle off
((who's | who is) this | who plays this | At any time during playback, you can press
(what's | what is) playing [now] | (what the voice button and ask the system what is
| which) (song | track | artist) is this |
playing. The system reads the metadata tags
(who's | who is) playing | (what's | what (if populated) of the current track.
is) this)
•
•
Play album "Magical Mystery Tour".
Play "Magical Mystery Tour".
___ is a dynamic listing, meaning that it
could be the name of anything, such as a
group, artist or song. For example you
could say "Play artist The Beatles".
Bluetooth Audio
The system is also capable of playing
music from your cellular phone through
Bluetooth.
Examples of USB Commands
SYNC provides the user with many intuitive
ways to find and play a song using voice.
For example, if we have a song called
"Penny Lane" from the album "Magical
Mystery Tour" we can say the following to
play this song:
To switch the Bluetooth Audio on, press
the MEDIA button and select:
Menu Item
BT audio
•
•
Play song "Penny Lane".
Play "Penny Lane".
Then any of the following:
If we wanted to play the entire album, we
can say:
Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]
Press the MEDIA button and select either
Media Menu Features
USB 1 or USB 2 from the media source list
in the audio display to start USB playback.
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices.
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Message
Options
Description and Action
This will enter the media menu.
Then any of the following:
Message
Description and Action
Shuffle
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Repeat track
Similar music
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
You can play similar types of music to the current playlist
from the USB port. The system uses the metadata informa-
tion of each track to compile a playlist. The system then
creates a new list of similar tracks and then begins playing.
Each track must have the metadata tags populated for this
feature. With certain playing devices, if your metadata tags
are not populated, the tracks will not be available in voice
recognition, the play menu or this option. However, if you
place these tracks onto your playing device in mass storage
device mode they are available in voice recognition, the play
menu or this option. The system places unknowns into any
unpopulated metadata tag.
Reset USB
Resets the USB index. After the new indexing is complete
you can choose what to play from the USB song library.
2. Press the MEDIA button (next to the
Accessing Your USB Song Library
audio display) to select USB playback.
1. Plug the device into your vehicle's USB
port.
Message
Description and Action
Browse USB
This menu allows you to select and play your media files by
artist, album, genre, playlist or track.
If there are no media files to access, the
display indicates there is no media.
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If there are media files, you have the following options:
Display
Description and Action
Play all
Play all indexed media files from your device one at a time
in numerical order.*
Press the OK button to select. The first track title appears
in the display.
Playlists
Access your playlists (from formats like ASX, M3U, WPL,
or MTP).*
1. Press the OK button to select.
2. Scroll to select the desired playlist, and then press the
OK button.
Search for and play a specific indexed track.*
Songs
Artists
1. Press the OK button to select.
2. Scroll to select the desired track, and then press the OK
button.
Sort all indexed media files by artist. The system then lists
and plays all artists and tracks alphabetically.*
1. Press the OK button to select.
2. Scroll to select the desired artist, and then press the OK
button.
Sort all indexed media files by album.*
1. Press the OK button to select.
2. Scroll to select the desired album, and then press the
OK button.
Albums
Genres
Sort all indexed media files by genre (category) type.*
1. Press the OK button to select.
2. Scroll to select the desired genre, and then press the
OK button.
Browse USB
Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
1. Press the OK button to select.
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Display
Description and Action
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Reset USB
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
*You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
USB 2(If Equipped)
Using Voice Commands
Your vehicle may come equipped with an
You can access and view your USB songs
additional USB port. If so, USB 1 is located
using voice commands.
at the front of the vehicle at the bottom of
the instrument panel. USB 2 is located
inside the storage compartment of the
vehicle's center console.
Plug the device into your vehicle's USB
port.
Press the voice button and when
prompted, say any of the following
commands:
You can plug in an additional USB device
into the second USB port.
You can access both USB devices by using
voice commands.
Accessing and Viewing USB Media
(browse | search | show) all (album |
albums)
To access a USB device press the voice
button and when prompted say:
(browse | search | show) all (artist |
artists)
Voice command
USB 1
USB 2
(browse | search | show) all (genre |
genres)
(browse | search | show) all (playlist |
playlists)
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
(browse | search | show) all (song | songs
| title | titles | file | files | track | tracks)
(browse | search | show) album ___
(browse | search | show) artist ___
(browse | search | show) genre ___
(browse | search | show) playlist ___
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See Using SYNC™ With
Your Phone (page 302).
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Voice Commands for Audio
Sources
Your voice system allows you to change
audio sources with a simple voice
command.
Voice Command
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what
| which) (song | track | artist) is this |
(who's | who is) playing | (what's | what
is) this)
help
* If equipped.
Press the voice button and when
prompted say:
Radio Voice Commands
Voice Command
If you are listening to the radio,
press the voice button, and then
(music | audio | entertainment) [system]
say any of the commands in the
Below are a few examples of voice
following table.
commands you can use.
If you are not listening to the radio,
press the voice button and, after the
tone, say:
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |
autoset)
Voice Command
Radio
[tune [to]] AM 2
You can then say any of the following
Bluetooth (audio | stereo)
(disc | CD [player]) play
[tune [to]] FM
commands.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] FM1
[tune [to]] AM (autostore | AST |
autoset)
[tune [to]] FM (autostore | AST |
autoset)
[tune [to]] AM 2
[tune [to]] FM 2
Radio
[tune [to]] (AM ___ | ___ [AM])
[tune [to]] AM preset ___
[tune [to]] AM1 preset ___
[tune [to]] FM
*
tune [to] SAT
*
Sirius
[tune [to]] FM1
(USB [stick] | iPod | MP3 [player])
[tune [to]] FM (autostore | AST |
autoset) preset ___
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Voice Command
[tune [to]] FM 2
Voice Commands
[tune [to]] SAT 2 preset ___
[tune [to]] SAT 3 preset ___
tune [to] [Sirius]
[tune [to]] (FM ___ | ___ [FM])
[tune [to]] FM preset ___
FM ___ HD ___
*
*
Help
[tune [to]] Sirius
[channel] ___
You can say the
[tune [to]] FM 2 preset ___
HD ___
channel number (0-
233) to listen to that
Sirius station.
[tune [to]] preset ___
Tune
CD Voice Commands
If you are listening to a CD, press
help
* If equipped.
the voice button, and then say
any of the commands in the
following table.
Sirius Satellite Radio Voice Commands
(If equipped)
If you are not listening to a CD, press
the voice button and, after the tone,
say:
To listen to Sirius satellite radio,
press the voice button and, after
Voice Command
the tone, say:
(disc | CD [player]) play
Voice Commands
You can then say any of the following
commands.
Sirius
pause
When you are listening to Sirius
satellite radio, you can press the voice
button, and say any of the commands
in the following table.
play
[play] next track
[play] previous track
[play | change to] track [number] ___
repeat (track | song) [on]
repeat folder [on]
repeat off
Voice Commands
tune [to] SAT
[tune [to]] SAT 1
[tune [to]] SAT 2
[tune [to]] SAT 3
(shuffle | random | mix) [on | (tracks |
songs) [on]]
[tune [to]] preset ___
[tune [to]] SAT 1 preset ___
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SYNC™
Use the website at any time to check your
Voice Command
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
(shuffle | random | mix) (CD [player] |
disc) [on]
(shuffle | random | mix) folder [on]
shuffle off
information.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Phone issues
Possible cause(s)
Issue
Possible solution(s)
The audio control settings Review your phone's manual
There is excessive back-
ground noise during a phone
call.
on your phone may be
affecting SYNC perform-
ance.
about audio adjustments.
Try turning off the device,
resetting the device,
During a call, I can hear the
other person but they
cannot hear me.
This may be a possible
phone malfunction.
removing the device's
battery, then trying again.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
SYNC is not able to down-
load my phonebook.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a possible
phone malfunction.
Use the SYNCmyphone
feature available on the
website.
The system says Phonebook
Downloaded but the
Try pushing your phonebook
This may be a limitation on contacts to SYNC by using
phonebook in SYNC is
empty or missing contacts.
your phone's capability.
the Add Contacts feature.
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