SYNC -> Using SYNC With Your Phone for your Ford Focus 2010-2017
SYNC™
To adjust this setting press the voice button, when prompted say:
Voice Command
Action and Description
voice settings
Then any of the following:
phone confirmation on
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation off
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select:
USING SYNC™ WITH YOUR
Menu Item
PHONE
SYNC-Settings
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
Voice settings
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
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Answering an incoming call.
Ending a call.
Using privacy mode.
Dialing a number.
Redialing.
Call waiting notification.
Caller ID.
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Other features, such as text messaging
4. When prompted on your cell phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
Pairing a Phone for the First Time
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
downloading your phonebook.
Using Voice Commands
Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
your device's manual if necessary.
Press the voice and when prompted
say:
Voice Command
Action and Descrip-
tion
(pair ([Bluetooth] Follow the instruc-
device | phone |
tions on the audio
2. Press the PHONE button. When the
Bluetooth audio) | display.
add phone)
audio display indicates there is no
paired phone, select the option to add.
3. When a message to begin pairing
appears in the audio display, search for
SYNC on your phone to start the pairing
process.
You can say any of the voice commands
that appear within open and close brackets
that are separated by |. For example,
where; (what's | what is) appears you say;
what's or what is.
The commands that have [ ] around the
word means that the word is optional.
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SYNC™
Depending on your phone's capability and
SYNC may prompt you with more cell
phone options. Your cell phone may also
prompt you to give SYNC permission to
access information. For more information
on your cell phone’s capability, see your
cell phone’s manual and visit the website.
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Phone Voice Commands
Pairing Subsequent Phones
Press the voice button. When
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
prompted, say any of the
following:
Voice Command
(phone | Blackberry | iPhone)
Then say any of the following:
call (___)
call ___ at home
2. Press the PHONE button.
call ___ ((in|at) [the] office | at work)
call ___ on (cell | mobile)
call ___ on other
3. Select the option for Bluetooth
Devices.
4. Press the OK button.
1
5. Select the option to add. This starts
dial [[a] number]
the pairing process.
2
([go to] privacy | transfer to phone
6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
| privacy on)
2
(hold call [on] | place call on hold)
7. When prompted on your cell phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.
2
join (calls | call)
2
mute call [on]
2
(mute call off | un-mute call)
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
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Voice Command
To access text messages say:
3
[text] (messages | message)
Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
help
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Home".
1 See Dial table below.
2 These commands are only valid while in
a phone call.
3 See the text message table below.
Phonebook Hints
To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press:
Dial Commands
Press the voice button and when prompted
say any of the following commands:
Voice Commands
411 (four-one-one), 911 (nine-one-one)
700 (seven hundred)
800 (eight hundred)
900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered)
Number <0-9>
Menu Item
Hear it
Changing Devices Using Voice
Commands
Using SYNC, you can easily access multiple
phones, ipods, or USB devices. to switch
devices say:
Plus
Pound (#)
Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.
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SYNC™
on the steering wheel or select the end call
option in the audio display.
Receiving Calls
Accepting calls
Voice Command
(connect | You can state the name of
device) ___ the desired device, such as
“My iPhone”,“My Galaxy”
or“My iPod”. SYNC may
When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.
ask you to confirm the type
of device (Phone, USB, or
Bluetooth Audio).
To use the screen to accept a call
select:
Making Calls
Menu Item
Accept
Press the voice button. When
prompted, say:
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen.
Voice Command
call [[a] name]
To use the screen to reject a call select:
dial [[a]
number]
SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:
Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
When the system has stated the
Call
number, you say any of the following:
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
Voice Command
(dial | send) This initiates the call.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options:
(delete |
correct)
This erases the spoken
digits.
To end the call, press the end call button
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SYNC™
Menu Item
Description and action
Mic. off
Privacy
Switch your vehicle's microphone off. To switch the
microphone on, select the option again.
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Hold
Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Dial a number
Join calls
Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
1. Select the More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the More option.
3. Scroll to the option to join calls and press the OK button.
Phonebook
Call History
Access your phonebook contacts.
1. Select the More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
4. Press the OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Access your call history log.
1. Select the More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.
1. Press the PHONE button to enter the
Accessing Features through the
Phone Menu
phone menu.
2. Select one of the options available.
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.
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Display
Dial a number
Description and action
Enter numbers using the audio system's numeric keypad.
Phonebook
Access your downloaded phonebook.
1. Press the OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.
Call History
Speed Dial
Access any previously dialed, received or missed calls.
1. Press the OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the OK button to make your selection.
3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.
Text messaging
BT Devices
Send, download and delete text messages.
Access the option for Bluetooth Device menu listings (add,
connect, set as primary, on or off, delete).
Phone settings
View various settings and features on your phone.
Note: This is a speed-dependent feature
and is only available when your vehicle is
traveling at 3.1 mph (5 km/h) or less.
When a new message arrives, an audible
tone sounds and the audio display
indicates you have a new message.
Text Messaging
Note: This is a phone-dependent feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
To hear the message you can say:
Voice command
Description and
Receiving a Text Message
action
Note: This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages.
(listen to | read)
([text] message)
Select this option
to have the system
read the message
to you.
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SYNC™
Using the screen you also have the following options:
Menu
Description and action
Item
Ignore
View
Select this option, or do nothing, and the message goes into your text message
inbox.
Select the view option to open the text message. Once selected, you have
the ability to have the message read to you, to view other messages. For
additional options select:
More...
If you select this option, use the arrow button to scroll through the
following options:
Reply to
sender
Press the OK button to access, and then scroll
through a list of pre-defined messages to send.
Call sender Press the OK button to call the sender of the
message.
Forward
msg.
Press the OK button to forward the message to
anyone in your phonebook or call history. You can
also choose to enter a number.
2. Select the text messaging option, and
Sending, Downloading and Deleting
Your Text Messages
then press the OK button.
1. Press the PHONE button.
Choose from the following options:
Menu
Description and action
Item
New
Allows you to send a new text message based on a pre-defined set of 15
messages.
View
Allows you to read the full message and, in addition, provides the option to
have the system read the message to you. To go to the next message, select
the More option. This allows you to reply to the sender, call the sender or
forward the message.
Delete
More...
Allows you to delete current text messages from the system (not your cellular
phone). The audio display indicates when the system has deleted all your
text messages.
Allows you to delete all messages or manually trigger a download of all
unread messages from your cellular phone.
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Sending a Text Message
Note: You can send text messages either
by choosing a contact from the phonebook
and selecting the text option from the audio
display or by replying to a received message
in the inbox.
Note: You can only send a text message to
one recipient at a time.
1. Select the send option when the
desired selection highlights in the audio
display.
Accessing Your Phone Settings
2. Select the confirmation option when
These are phone-dependent features. Your
phone settings allow you to access and
adjust features such as your ring tone and
text message notification, modify your
phonebook, and set up automatic
download.
the contact appears.
3. Press the OK button again to confirm
when the system asks if you want to
send the message. A pre-defined
signature appears on each text
message.
1. Press the PHONE button.
2. Scroll until the phone settings option
appears, and then press the OK button.
Scroll to select from the following options:
Menu Item
Description and action
Set as master
If this option is checked, the system uses the cellular phone
as the master when there is more than one cellular phone
paired to the system. This option can be changed for all
cellular phones (not only the active phone) using the
Bluetooth Devices menu.
Phone status
Set ringtone
See the cellular phone name, provider name, cellular
phone number, and signal level. When done, press the left
arrow buttons to return to the phone status menu.
Select which ringtone sounds during an incoming call (one
of the system's tones or your cellular phone's). If your
phone supports in-band ringing, your phone's ringtone
sounds when you choose the cellular phone ringtone
option.
1. Press the OK button to select and scroll to hear each
ringtone.
2. Press the OK button to select a ringtone.
Text msg notify
Phonebook pref.
Have the option of hearing an audible tone to notify you
when a text message arrives. Press the OK button to
switch the audible tone off or on.
Modify the contents of your phonebook (such as add,
delete or download). Press the OK button to select and
scroll between the choices in the phonebook preferences
table below.
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Menu Item
Add contacts
Phonebook preferences
Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the OK
button to add more contacts from your phonebook.
Delete
When a message asking you to delete appears, select the
option to confirm. Press the OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.
Download now
Auto-download
Press the OK button to select and download your phone-
book to the system.
When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.
When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.
You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.
Sorting Pref.
Enabling this feature allows you to select how your
contacts are displayed. You can select:
First/Last name
Last/First name
1. Press the PHONE button.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices as well
as set a phone as primary.
2. Scroll until Bluetooth Devices appears,
and then press the OK button.
Select from the following options:
Menu Item
Description and action
Add
Pair additional phones to the system.
1. Select the option to add to start the pairing process.
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Menu Item
Description and action
2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your cell phone’s display, confirm
that the PIN provided by SYNC matches the PIN displayed
on your cell phone. Skip the next step. If you are prompted
to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN displayed on the
screen. The display indicates when the pairing is
successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. SYNC may prompt you with more cell phone options.
Your cell phone may also prompt you to give SYNC
permission to access information. For more information
on your cell phone’s capability, see your cell phone’s
manual and visit the website.
Delete
Master
Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Conn.
Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Discon.
Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.
2. Select the SYNC settings option, and
System Settings
then press the OK button.
1. Press the MENU button.
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Scroll to select from the following options:
Display
Bluetooth on
Description and action
Check or uncheck this option to switch the system's
Bluetooth interface off or on. Select this option, and then
press the OK button to change the option's status.
Set defaults
Return to the factory default settings without erasing your
indexed information (such as phonebook, call history, text
messages and paired devices). Select this option and
confirm when prompted in the audio display.
Master reset
Completely erase all information stored in the system
(such as phonebook, call history, text messages and paired
devices) and return to factory default settings.
Install on SYNC
Install downloaded applications or software updates.
Select this option and confirm when prompted in the audio
display. There must be a valid SYNC application or update
available on the USB drive in order to finish an installation
successfully.
System info
Voice settings
Browse USB
Display the system's version numbers as well as its serial
number. Press the OK button to select.
The voice settings submenu contains various options. See
Using Voice Recognition (page 300).
Browse the actual menu structure of the connected USB
device. Press the OK button and use the up and down
arrow buttons to scroll through the folders and files. Use
the left or right arrow buttons to enter or leave a folder.
You can select media content for playback from this menu.
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