SYNC -> Using Voice Recognition for your Ford Focus 2010-2017
SYNC™
System data cannot be accessed without
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
Initiating a Voice Session
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
Press the voice button. A list of
available voice commands
appears in the display.
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™Applications and Services
(page 314).
Global Voice Commands
These voice commands are always
available. You can say them at any time.
Global voice commands
(cancel | exit)
This command ends the voice session. You
can also cancel a session by holding the
voice button for two or more seconds.
help
This command provides you with hints,
examples and instructions.
(main menu | start again)
This command restarts the voice session
from the initial starting point.
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.
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Speak naturally, without long pauses
between words.
You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
•
Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
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SYNC™
The default setting is to a higher level of
System Interaction and Feedback
interaction in order to help you learn to use
the system. You can change these settings
at any time.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
Adjusting the Interaction Level
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
Press the voice button. When
prompted, say:
Voice Command
voice settings
Action and Description
Then either of the following:
interaction mode novice
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
interaction mode advanced
Provides less audible interaction and guid-
ance.
Confirmation Prompts
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there is more than one
possible response to your request.
To adjust this setting press the voice button, when prompted say:
Voice Command
Action and Description
voice settings
Then either of the following:
confirmation prompts off
Make a best guess from the command; you
may still occasionally be asked to confirm
settings.
confirmation prompts on
Clarify your voice command with a short
question.
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
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SYNC™
To adjust this setting press the voice button, when prompted say:
Voice Command
Action and Description
voice settings
Then any of the following:
phone confirmation on
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation off
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select:
USING SYNC™ WITH YOUR
Menu Item
PHONE
SYNC-Settings
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
Voice settings
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
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Answering an incoming call.
Ending a call.
Using privacy mode.
Dialing a number.
Redialing.
Call waiting notification.
Caller ID.
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