Deutsch
EnglishCommunications for your BMW 1 Series 2011-2019
Communications
This chapter describes how to use the
telephone, BMW Assist and BMW TeleService.
Communications
Telephone
Telephone
Snap-in adapter
Vehicle equipment
The snap-in adapter makes it possible:
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
>
>
>
Accommodate the mobile phone.
Recharge its battery.
Connect it to an external antenna of the
vehicle.
This assures a better network connection
and constant sound quality.
Overview
Suitable mobile phones
For precise information about which mobile
phones and external devices with a Bluetooth
interface are supported by the mobile phone
bluetooth.
The concept
Mobile phones or other external devices, e.g.
audio players, can be connected to the vehicle
via Bluetooth.
Bluetooth® is a registered trademark of
Bluetooth® SIG, Inc.
Displaying vehicle identification
number and software part number
After being paired once, when the ignition is
switched on, these devices are automatically
detected as soon as they are present in the
vehicle and can be controlled via iDrive, by the
buttons on the steering wheel, and by voice.
Checking which mobile phones are supported
by the mobile phone preparation requires the
vehicle identification number and software part
number. The software version of the mobile
phone may also be required.
Depending on whether they are functioning as a
telephone and/or as an audio source, external
devices can be used via the vehicle. The tele-
phone functions will be described below. Oper-
ation of audio functions, refer to page 180.
1. "Telephone"
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
Up to four external devices can be paired.
With a certain software version, these suitable
mobile phones support the vehicle functions
described below.
It may be necessary for some functions to be
activated by the mobile phone provider or
service provider.
With other mobile phones or software versions,
malfunctions may occur.
Only make entries when traffic conditions
permit. Do not hold the mobile phone in
your hand while you are driving; use the hands-
free system instead. Otherwise, you may
endanger vehicle occupants and other road
users.<
A mobile phone that is connected to the vehicle
should not be operated via the mobile phone
keypad; otherwise, malfunctions may occur.
It is possible to perform a software update, refer
to page 184.
188
Telephone
Communications
Notes
Activating/deactivating Bluetooth link
At high temperatures, the charging function of
the mobile phone may be limited and some
functions may no longer be carried out.
Bluetooth is not permitted everywhere. Comply
with all safety guidelines and regulations.
1. "Telephone"
2. Open "Options".
3. "Bluetooth®"
When using the mobile phone via the vehicle,
follow the operating instructions of the mobile
phone.
Pairing/unpairing mobile
phone
General information
The following functions are available:
>
>
Using a mobile phone as a telephone.
Using the mobile phone as an auxiliary
phone.
Additional functions
Auxiliary phone
>
>
Using the mobile phone as an audio source.
Using an audio device as an audio source,
refer to page 180.
A mobile phone can be used as an auxiliary
phone.
Incoming calls to the auxiliary phone can be
accepted, refer to page 193. Missed calls to the
auxiliary phone are shown in the Control
Display.
Requirements
>
>
>
Suitable mobile phone, refer to page 188.
Mobile phone operational.
Bluetooth activated in vehicle, refer to
page 191, and in the mobile phone.
Office
Contacts, appointments, tasks, notes, text
messages, and e-mails are imported from the
mobile phone into the vehicle.
>
Bluetooth presets in the mobile phone are
required, e.g. connection not confirmed or
visible, refer to Owner's Manual for the
mobile phone.
Audio source
>
>
Deactivating Bluetooth audio, refer to
page 189.
A mobile phone can be used as an audio source.
A number with at least 4 and at most
16 digits has been established as the
Bluetooth passkey. Only required once for
pairing.
Activating/deactivating additional
functions
To use these functions in the vehicle, activate
them before pairing. For information on suitable
mobile phones that support these functions,
refer to page 188.
>
Ignition switched on.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Open "Options".
189
Communications
Telephone
4. "Configure Bluetooth®"
5. Select the desired additional function:
> "Additional telephone"
> "Office"
6. You will be prompted by iDrive or the mobile
phone to enter the same Bluetooth
passkey.
> "Bluetooth® audio"
If an additional function is deactivated, it cannot
be assigned to a phone.
Pairing and connecting a device
Only pair the device when the vehicle is
stopped; otherwise, inattention may lead
to endangerment of passengers or other road
users.<
Enter the passkey and confirm.
or
1. "Telephone"
Compare the control number in the vehi-
cle's display to the control number of the
mobile phone. Confirm the control number
in the mobile phone and in the vehicle.
2. "Bluetooth® (phone)"
3. "Add new phone"
The Bluetooth name of the vehicle is
displayed.
"OK"
7. Select the functions for which the mobile
phone is to be used.
8. "OK"
If pairing was successful, the mobile phone
appears at the top of the list of devices.
Functions supported by the mobile phone and
audio device are displayed as symbols during
the pairing.
White symbol: function active.
Gray symbol: function inactive.
4. To perform other operations on the mobile
phone, refer to the owner's manual for the
device: e.g. search for and connect
Symbol Function
Telephone
Bluetooth device or a new device.
The Bluetooth name of the vehicle appears
on the mobile phone display.
Auxiliary phone
Audio source
5. Select the Bluetooth name of the vehicle on
the mobile phone display.
Four devices can be paired with the vehicle
simultaneously. Three devices can be con-
nected to the vehicle simultaneously.
If the pairing was not successful: what to do if…,
refer to page 192.
190
Telephone
Communications
4. Open "Options".
5. "Configure phone"
Following the initial pairing
>
The mobile phone is detected/connected in
the vehicle within a short period of time
when the engine is running or the ignition is
switched on.
6. Select the desired functions. At least one
function must be selected.
> "Telephone"
>
The phone book entries of the telephone
that are stored on the SIM card or the
mobile phone are imported into the vehicle
once the device is detected, depending on
the mobile phone.
> "Additional telephone"
> "Audio"
>
>
Four devices can be paired.
Specific settings may be necessary in some
mobile phones, e.g. authorization or a
secure connection, refer to the Owner's
Manual for the mobile phone.
Connecting a particular device
1. "Telephone"
7. "OK"
2. "Bluetooth® (phone)"
If a device is assigned a function, this may deac-
tivate the function in an already connected
device and cause the other device to be
unpaired.
All paired devices are listed.
3. Select the device to be connected.
Exchangingthe telephone andauxiliary
phone
If the telephone and auxiliary phone are con-
nected to the vehicle, the function can be
swapped between the two devices.
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
The functions assigned before the unpairing of
the device are assigned to the device when it is
reconnected. If a device is already connected,
then these functions are deactivated if
necessary.
Unpairing device
1. "Telephone"
2. "Bluetooth® (phone)"
All paired devices are listed.
3. Highlight the device to be unpaired.
4. Open "Options".
Configuring devices
Additional functions can be activated or
deactivated in paired and connected devices.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Highlight the device to be configured.
191
Communications
Telephone
5. "Remove phone from list"
>
Is the ambient temperature too high or too
low? Do not subject your mobile phone to
extreme ambient temperatures.
Telephone functions not possible.
>
Is the mobile phone paired as an auxiliary
phone and is the auxiliary phone function
deactivated? Activate the function.
>
Outgoing call not possible? Connect the
mobile phone as a telephone.
Phone book entries are not displayed, not all of
them are displayed, or they are displayed
incompletely.
What to do if…
For information on suitable mobile phones,
refer to page 188.
>
The transfer of phone book entries has not
yet completed.
The mobile phone could not be paired or con-
nected.
>
In some cases, only the phone book entries
of the mobile phone or the SIM card will be
transferred.
>
>
Is Bluetooth activated in the vehicle and in
the mobile phone? Activate Bluetooth in the
vehicle and in the mobile phone.
>
>
>
It may not be possible to display phone
book entries with special characters.
Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.
The number of phone book entries to be
stored is too high.
The data volume of the phone book entry is
too great, e.g. due to additionally stored
information such as notes? Reduce the data
volume.
>
>
Is the passkey input taking longer than
30 seconds? Repeat the pairing procedure.
Are too many Bluetooth devices connected
to the mobile phone? If so, delete the con-
nections with other devices on the mobile
phone.
>
Is the mobile phone connected as an audio
source or auxiliary phone? The mobile
phone must be connected as a telephone.
>
>
Is the audio connection activated? Deacti-
vate the audio connection.
The telephone connection quality is low.
>
>
>
Depending on the mobile phone, it is possi-
ble to adjust the strength of the Bluetooth
signal.
Is the mobile phone in power economy
mode or does it only have a small amount of
battery charge remaining? Charge the
mobile phone in the snap-in adapter or via a
charging cable.
Insert the mobile phone into the snap-in
adapter or place it in the vicinity of the
center console.
>
Depending on the mobile phone, it may only
be possible to connect one device to the
vehicle. Unpair the connected device from
the vehicle and only pair and connect one
device.
Adjust the volume of the microphone and
speaker separately.
If you have gone through all items in the list and
still cannot activate the desired function, please
for further notes or contact Customer Relations
or a BMW center.
Is the mobile phone no longer responding?
>
Switch the mobile phone off and back on
again. Repeat the pairing procedure.
192
Telephone
Communications
With calls to the auxiliary phone, only the
number is displayed if it is transmitted by the
network.
Operation
Adjusting volume
An incoming call to a phone is automatically
rejected if a call on the other phone is currently
active.
Accepting a call
Press the
or
button on the steering wheel
"Accept"
Turn the knob until the desired volume is
reached. The setting is stored for the remote
control currently in use.
The vehicle automatically adjusts the volume of
the microphone on the mobile phone and the
volume of the person on the phone with you.
Depending on the mobile phone, it may be
necessary to adjust the volumes.
Adjustments are only possible during a call and
must be carried out separately for each phone.
When the telephone is unpaired, this deletes
the settings.
Rejecting a call
"Reject"
The caller is connected to your mailbox if it has
been activated.
1. "Settings"
2. "Tone"
Ending a call
3. "Volume settings"
Press the
or
button on the steering wheel
4. To select the desired setting:
"Microphone" or "Loudspeak."
1. "Telephone"
2. "End call"
5. To adjust: turn the controller.
6. To store: press the controller.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, then
the name and number of the contact are
displayed; otherwise, only the number is
displayed.
If a contact is assigned more than one phone
number, then only the name of the caller is
displayed.
193
Communications
Telephone
Entering phone numbers
Establishing a second call
Establish another call during an active call.
1. "Telephone"
Dialing a number
1. "Telephone"
2. "Active calls"
2. "Dial number"
3.
"Hold"
3. Select the digits individually.
The existing call is put on hold.
4. Select the
symbol.
4. Dial the new phone number or select it from
a list.
It is also possible to enter phone numbers by
voice.
"Return"
The call on hold is continued.
Calls with multiple parties
General information
Switching between two calls, toggling
Active call: highlighted.
It is possible to switch between two calls or to
connect two calls to establish a conference call.
These functions must be supported by the
mobile phone and by the service provider.
The call on hold is identified with:
"on hold...".
"Swap calls"
The phone switches to the call on hold.
Accepting a call while speaking to
another party
This function may have to be activated by the
service provider and the mobile phone may
need to be set for this.
When a second call comes in during an ongoing
call, a call-waiting signal sounds.
"Accept"
The call is accepted and the existing call is put
on hold.
194
Telephone
Communications
1. "Telephone"
2. Select contact from a list or "Dial number"
3. "Keypad dialing"
Establishing a conference call
Two calls can be connected to a single
telephone conference call.
1. Establish two calls.
4. Enter a DTMF code.
2.
"Conference call"
Phone book
Displays
The phone book accesses the contacts of the
telephone and shows all contacts for which a
phone number is entered. The entries can be
selected to make a call.
1. "Telephone"
2. "Phone book"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
A symbol indicates the storage location of the
contacts, refer to page 202.
Muting the microphone
The microphone can be muted in active calls.
1. "Telephone"
2. "Active calls"
3.
"Microphone mute"
Calling a contact
Symbol Meaning
Contact with a stored phone number.
Contact with more than one stored
phone number.
Call not possible. The mobile phone
has no reception or network or a Ser-
vice Request is currently active.
The muted microphone is automatically
activated:
>
>
If a new call is made.
Contacts with a stored phone number: select
the desired contact. The connection is
established.
When switching between callers on hold.
Keypad dialing
Contacts with more than one stored phone
number: select the desired contact and then
select the phone number. The connection is
established.
Use keypad dialing to gain access to network
services or to control devices, e.g. to remotely
access an answering machine. This requires
the DTMF code.
195
Communications
Telephone
Editing a contact
Saving an entry in the contacts
1. Highlight the entry.
Changing entries in the "Contacts" menu. If a
contact is changed, the changes are not stored
in the mobile phone. A copy of the entry is
stored in the vehicle.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact".
1. Highlight the contact.
2. Open "Options".
3. "Edit entry"
4. Select contact if necessary.
5. Select the type of number: "Home",
"Business", "Mobile" or "Other".
The contact can be edited.
6. Complete the entries if necessary.
7. "Store contact"
Redialing
Received calls
Displaying calls
General information
The list of dialed numbers in the mobile phone
are transferred to the vehicle, depending on the
mobile phone. In some cases, only numbers
that were dialed from the vehicle are displayed.
The list of received calls in the mobile phone is
transferred into the vehicle, depending on the
mobile phone. In some cases, only calls that
were received in the vehicle are displayed.
The last 20 phone numbers dialed are dis-
played. The sorting of the phone numbers
depends on the mobile phone.
The last 20 calls received are displayed. The
sorting and displaying of phone numbers
depends on the mobile phone.
Dialing the number via iDrive
1. "Telephone"
1. "Telephone"
2. "Received calls"
2. "Redial"
Calling a number from the list
Select an entry.
3. Select the desired entry and phone number,
if necessary.
The connection is established.
The connection is established.
Deleting a single entry or all entries
Deleting a single entry or all entries
Deleting entries depends upon the mobile
phone.
Deleting entries depends upon the mobile
phone.
1. Highlight the entry.
1. Highlight the entry.
2. Open "Options".
2. Open "Options".
3. "Delete entry" or "Delete list".
3. "Delete entry" or "Delete list".
196
Telephone
Communications
Saving an entry in the contacts
1. Highlight the entry.
Operation by voice
With voice activation system:
Operation, refer to page 27.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact".
Without voice activation system:
Depending upon the equipment, the mobile
phone can be voice-operated as described
below.
4. Select contact if necessary.
5. Select the type of number: "Home",
"Business", "Mobile" or "Other".
The list of short commands in the Owner's
Manual does not apply to this type of voice
operation.
6. Complete the entries if necessary.
7. "Store contact"
The concept
Hands-free system
General information
>
>
>
The mobile phone can be operated without
removing your hand from the steering
wheel.
Calls being conducted using the hands-free
system can be continued using the mobile
phone and vice versa.
In many cases, the entry process is sup-
ported by means of announcements or
questions.
{...} Verbal instructions to use with the voice
From the mobile phone to the hands-
free system
operation system.
Calls that have been initiated from outside the
Bluetooth range of the vehicle can be continued
using the hands-free system if the ignition is
switched on.
Voice commands
Activating voice activation system
1. Press the
button on the steering wheel.
Depending on the mobile phone, the call is
automatically switched to hands-free mode.
2. Say the command.
If the switch does not occur automatically, then
follow the instructions that appear on the dis-
play of the mobile phone, also refer to the
Owner's Manual for the mobile phone.
Finishing voice input
Press the
or
button on the steering wheel
{Cancel}.
From hands-free system to mobile
phone
Possible commands
Calls being conducted using the hands-free
system can also be continued using the mobile
phone if so desired, depending on the mobile
phone.
Having possible commands read aloud
The system understands default commands
that must be spoken word for word.
At this point, follow the instructions that appear
on the display of the mobile phone, also refer to
the Owner's Manual for the mobile phone.
{Help}.
Possible commands are read aloud.
Digits from zero to nine are recognized.
197
Communications
Telephone
Each digit can be spoken individually or com-
bined into a sequence to accelerate the entry
process.
Redialing
{Redial}.
Voice phone book
Using alternative commands
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
There are often a number of commands to run a
function, e.g.:
{Select name} or {Name}.
The entries must be entered using voice com-
mands and are separate from the memory in the
mobile phone. Up to 50 entries can be set up.
Example: dialing phone numbers
1. Press the
button on the steering wheel.
Storing the entry
2. {Dial number}
1. {Save name}.
The system replies: {{Please say the
number}}.
2. Say the name aloud. Do not exceed a
speaking duration of about 2 seconds.
3. For example: {123 456 7890}
3. Say the phone number after being
prompted to do so by the system.
The system replies: {{123 456 7890.
Continue?}}.
4. {Save number}.
4. {Dial}
The system replies: {{Dialing number}}.
Deleting the entry
1. {Delete name}.
Calling
2. Say the name when prompted.
3. Confirm request: {Yes}
Dialing phone numbers
1. {Dial number}.
Deleting all entries
2. Say the phone number.
3. {Dial}.
1. {Delete phonebook}.
The dialog for deleting phone book is
opened.
The connection to the desired subscriber is
established.
2. Confirm request: {Yes}
3. Confirm request again: {Yes}
Correcting phone number
Digit sequences can be deleted after the
system has repeated the digits.
Reading and selecting the entries
1. {Read phonebook}.
The dialog for reading phone book is
opened.
{Correct number}.
The command can be repeated as often as
necessary.
2. {Dial number}, when the desired entry
is read aloud.
Deleting phone number
{Delete}.
Selecting an entry
All digits entered up to this point are deleted.
1. {Select name}.
2. Say the name when prompted.
3. Confirm request: {Yes}
198
Telephone
Communications
Adjusting volume
Notes
Turn knob during announcement.
At high temperatures, the charging function of
the mobile phone may be limited and some
functions may no longer be carried out.
>
>
The volume remains the same, even if the
volume of other audio sources is changed.
When using the mobile phone via the vehicle,
follow the operating instructions of the mobile
phone.
The volume is stored for the remote control
currently in use.
Notes
Installation location
In the center armrest.
Notes on Emergency Requests
Do not use the voice operation system to ini-
tiate an emergency call. In stressful situations,
the voice and vocal pitch can change. This can
unnecessarily delay the establishment of a tele-
phone connection.
Inserting snap-in adapter
1. Press the button and remove the cover.
Instead, use the SOS button, refer to page 250,
in the vicinity of the interior rearview mirror.
Ambient conditions
>
Say the commands, numbers and letters
smoothly and with normal volume, empha-
sis and speed.
>
Always say the commands in the language
of the system. The language of the voice
operation of the mobile phone is preset and
cannot be changed via the Control Display.
2. Insert the snap-in adapter at the front,
arrow 1, and press downward, arrow 2, until
it clicks into place.
>
>
Keep the doors, windows, glass roof, and
convertible top closed to prevent interfer-
ence from outside noise.
Avoid ambient noise in the vehicle while
speaking.
Snap-in adapter
General information
Detailed information on snap-in adapters that
compatibly support mobile phone functions can
be found at your BMW center.
199
Communications
Telephone
Inserting mobile phone
1. Depending on the mobile phone, it may be
necessary to remove the protective cap of
the antenna connector and from the USB
connection of the mobile phone.
2. Push the mobile phone with the buttons
facing upward toward the electrical connec-
tions and press down until it engages.
Removing mobile phone
Press the button and remove the mobile phone.
200
Office
Communications
Office
>
>
Time zone, time, and date, refer to page 82,
are correctly set on the Control Display and
on the mobile phone in order, for example,
to correctly display appointments.
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
Office is activated, refer to page 189.
Updating
Every time that the mobile phone is connected
to the vehicle, data are updated. Appointments,
tasks, notes and reminders can be updated
separately.
Overview
1. "Office"
General information
2. "Current office", "Calendar", "Tasks",
"Notes" or "Reminders"
Contacts, appointments, tasks, notes, text
messages and mobile phone e-mails can be
displayed using the Control Display if the
mobile phone compatibly supports these func-
tions and the required Bluetooth radio stan-
dards.
3. Open "Options".
4. "Update data"
Data from the mobile phone are again
transferred to the vehicle.
For information about which mobile phones and
functions support the functions of Office, go to
Current office
The number of unread messages and active
tasks as well as upcoming appointments are
displayed.
A limited number of compatible mobile phones
are available for Office.
Contents are only displayed completely when
the vehicle is stopped.
1. "Office"
Only read access to the mobile phone is
possible.
2. "Current office"
3. Selecting the desired entry to display
details.
Do not use Office while driving. Make
entries only when traffic and road condi-
tions permit; otherwise, you may endanger
vehicle occupants and other road users by
being distracted.<
Requirements
>
A suitable mobile phone is paired with the
vehicle and connected. In some mobile
phones, the data access to the mobile
phone must be confirmed.
201
Communications
Office
Editing a contact
Contacts
1. Select the desired contact.
General information
2. "Edit contact"
Contacts can be created and edited. The con-
tacts from the mobile phone are displayed as
well if this function is supported by the mobile
phone. The addresses can be used as destina-
tions for navigation and the phone numbers can
be dialed.
Displaying contacts
1. "Office"
2. "Contacts"
3. Change the entries.
4. "Store contact in vehicle"
If a contact is changed, the changes are not
stored in the mobile phone. A copy of the entry
is stored in the vehicle, and only this copy is
displayed.
Selecting a contact as a destination
1. Select the desired contact.
2. Select address.
All contacts are listed in alphabetical order.
Depending on the number of contacts, an A-Z
search is offered.
With contacts from the mobile phone, the
address must be compared with the naviga-
tion data stored in the vehicle. In this case:
A symbol indicates the storage location of the
contacts:
Correct the address.
3. "Start guidance" or "Add as another des-
tination"
Symbol
Storage location
No symbol In the vehicle; the address has
not been checked as a destina-
tion.
Checking the address as a destination
An address that is to be used in route guidance
must correspond to the navigation data stored
in the vehicle. The address can be checked to
ensure this.
In the vehicle; the address has
been checked as a destination.
Mobile phone
1. Select the desired contact and highlight the
address.
Dialing phone numbers
1. Select the desired contact.
2. Select phone number.
2. Open "Options".
3. "Check as destination"
4. Correct and store the address, if necessary.
The connection is established.
202
Office
Communications
If the address is corrected and stored, then a
copy is established in the vehicle. The address
is not changed on the mobile phone.
Contact types
Phone numbers and addresses can be
assigned various contact types.
New contact
Symbol
Meaning
A contact can be associated with up to 8 phone
numbers, 2 addresses, 3 email addresses, and
one Internet address.
Private phone number
Business phone number
Mobile phone number
Other phone number
1. "Office"
2. "Contacts"
3. Open "Options".
4. "New contact"
Private address
Business address
Defining a home address
It is possible to store a home address. It is listed
at the beginning of the contacts.
1. "Home"
2. Create a contact.
3. "Store contact in vehicle"
Selecting name sorting
Names can be displayed in different orders.
1. "Office"
5. If input boxes are already filled with previous
entries: "Delete input fields"
6. To fill in the entry fields: select the symbol
next to the entry field.
2. "Contacts"
3. Open "Options".
7. Enter text and assign a contact type.
4. "Display: last, first name" or "Display: first,
last name"
8. When equipped with a navigation system:
enter address. It is only possible to enter
addresses that are contained in the naviga-
tion data stored in the vehicle. This ensures
that route guidance is possible for all
addresses.
Depending on how the contacts are stored in
your mobile phone, the sorting of names can
differ from the sorting selected.
Displaying contact pictures
9. "Accept address" if necessary
10. "Store contact in vehicle"
Pictures stored with contacts are stored in the
vehicle when the mobile phone is connected to
the vehicle. The mobile phone must support
this function.
1. "Office"
2. "Contacts"
3. Open "Options".
203
Communications
Office
4. "Configure Bluetooth®"
5. "Show images"
Message type
A symbol indicates the type of message.
The display of all contact pictures is activated or
deactivated.
Read message.
Unread message.
Deleting contacts
Symbol
Message type
Text message
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
cannot be deleted.
My Info
1. "Office"
Message from the Concierge
service, refer to page 213
2. "Contacts"
Messages from BMW Info, refer
to page 206
3. Highlight the contact.
4. "Options"
E-mail from mobile phone
5. "Delete contact" or "Delete all contacts".
Filtering message lists
A message list can be filtered if there is more
than one message type.
Messages
General information
1. "Filter:"
The displaying of text messages and emails
from the mobile phone depends on whether the
mobile phone supports transmission into the
vehicle from the mobile phone. Text messages
and e-mails may not be supported by the ser-
vice provider or the function may have to be
separately activated. After a mobile phone is
paired for the first time, the transmission may
take several minutes. Messages are only dis-
played completely when the vehicle is stopped.
Messages from the auxiliary phone are not
transmitted.
2. Select the message type.
> "All"
All messages are displayed.
To display various messages:
> "E-mail"
>
>
>
Text messages.
Only text messages from mobile phones
are displayed.
Messages from My info.
Messages from the BMW Concierge
service.
> "Services messages"
Only messages from the BMW Con-
cierge service, My Info, and BMW Info
are displayed.
>
>
Messages from BMW Info.
Emails from the mobile phone.
> "Text message"
Displaying messages
1. "Office"
Only text messages from mobile phones
are displayed.
2. "Messages"
204
Office
Communications
Deleting messages
My Info
Messages from the Concierge service, My Info,
BMW Info, and BMW Online can be deleted.
Selecting additional functions
Additional functions are available when a
message is selected.
To delete a message:
1. "Office"
2. "Messages"
Symbol Function
3. Select the desired message.
4. Open "Options".
5. Open "Delete message".
To delete all messages:
1. "Office"
"Start guidance" or "Add as another
destination"
"Call"
If the message contains a number, a
telephone connection is estab-
lished.
2. "Messages"
"Select phone number"
3. Open "Options".
4. "Delete all messages"
If the message contains more than
one number, select the desired
number from the list. A telephone
connection is established.
Text message
Calling a text message sender
Messages from the Concierge service
Saving an address
1. Select the desired message.
2. Select the
symbol.
1.
Select the desired message.
Saving sender in the contacts
1. Highlight the desired message.
2. Open "Options".
2. Open "Options".
3. "Store contact in vehicle"
3. "Store as new contact" or "Add to existing
contact"
Selecting additional functions
Additional functions are available when a
message is selected.
Using contact data
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected, see page 208.
Symbol Function
"Start guidance" or "Add as another
destination"
"Call"
Reading text messages aloud
If the message contains a number, a
telephone connection is estab-
lished.
Having text messages read aloud, refer to
page 209.
205
Communications
Office
Symbol Function
Symbol Function
"Call"
"Select phone number"
If the message contains more than
one number, select the desired
number from the list. A telephone
connection is established.
If the message contains a number, a
telephone connection is estab-
lished.
"Select phone number"
"Further information"
If the message contains more than
one number, select the desired
number from the list. A telephone
connection is established.
Displaying additional information.
BMW Info
General information
E-mail
Messages from BMW about technical
campaigns and news from BMW.
Displaying e-mail
1. "Office"
Displaying messages
2. "Messages"
3.
Select the desired message.
Displaying e-mail contacts
If the sender and receiver of an e-mail were
transmitted from a mobile phone, they will be
displayed in the e-mail.
"Sender/Recipient"
If the e-mail address is stored in the contacts,
then the contact is displayed. Select contact to
display details.
Select the desired message.
If the e-mail address is not stored in the
contacts, then it may be that only the e-mail
address is displayed.
Selecting additional functions
The following functions are available when a
message is selected:
Using contact data
Symbol Function
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected, see page 208.
"Further information"
Detailed information about a mes-
sage is displayed. This does not
incur any costs.
Deactivating entire display
"Start guidance" or "Add as another
destination"
When opening an e-mail when in the vehicle, it
is completely transferred to the vehicle. This
may result in charges.
1. "Office"
2. "Messages"
3. Open "Options".
206
Office
Communications
4. "Fully download e-mails"
Using contact data
Only a part of an e-mail from a mobile phone
is loaded into the vehicle.
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected, see page 208.
Reading e-mail
Reading an appointment aloud
Reading e-mail, see page 209.
Reading an appointment aloud, refer to
page 209.
Calendar
Tasks
Displaying calendar
Appointments from the last 20 days and the
next 50 days can be displayed.
Displaying task list
Display open tasks that must be completed
within the next 90 days.
1. "Office"
2. "Calendar"
1. "Office"
2. "Tasks"
Appointments of the current day are
displayed.
Sorting task list
Selecting calendar day
1. Select the top line in the task list.
1. Select date.
2. To select a sorting criterion:
> "Priority (!)"
2. Select desired day or date.
> "Next day"
> "Subject"
> "Date:"
> "Due date"
> "Previous day"
> "Today"
Displaying task
1. Select the desired task.
2. To scroll through the task, if necessary:
> Turn the controller.
Displaying appointment
1. Select the desired appointment.
2. To scroll through appointment, if
necessary:
> Select the
symbol.
> Turn the controller.
> Select the
symbol.
207
Communications
Office
Using contact data
Reminders
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected, see page 208.
Displaying reminders
Reminders for imminent appointments and
tasks are displayed. After an appointment has
passed or a task is due, the reminder is no
longer displayed.
Reading a task aloud
Reading a task aloud, refer to page 209.
1. "Office"
2. "Reminders"
Notes
3. Select the desired reminder.
The associated appointment or task is
displayed.
Displaying notes
1. "Office"
2. "Notes"
All notes are displayed.
Using contact data
Displaying a note
Overview
1. Select the desired note.
Contact data from deadlines, tasks, text mes-
sages, e-mails and notes can be stored or
selected.
To display a contact or dial a phone
number
1.
"Use contact data"
2. To scroll through the note, if necessary:
> Turn the controller.
> Select the
symbol.
Using contact data
Contact data from deadlines, tasks, text
messages, e-mails and notes can be stored or
selected, see page 208.
2. To display a contact or dial a phone number:
> Select a contact to display a detailed
view of the contact.
Reading a note aloud
> Select a phone number to directly
establish a connection.
Reading a note aloud, refer to page 209.
208
Office
Communications
The mobile phone is connected as an auxil-
iary phone.
Storing contact data
1.
"Use contact data"
The appointments are older than 20 days
and are more than 50 days in the future.
2. Highlight a phone number or e-mail
address.
The tasks have been marked as completed
or are more than 90 days in the future.
3. Open "Options".
4. "Add to existing contact" or "Store as new
contact"
Depending on the number of appointments,
tasks, notes, and messages stored in the
mobile phone, not all of them are displayed
in the vehicle.
Reading aloud
Text messages, emails, appointments, tasks,
and notes can be read aloud.
>
Appointments or tasks from the mobile
phone are not being displayed at the correct
time?
1. Select the desired message, appointment,
task, or note.
The time zone, time, or date is incorrectly
set in the Control Display and in the mobile
phone.
2. Select the symbol.
While the message is being read aloud, you
have the following options:
>
Texts of entries are not displayed
completely?
>
"Pause"
Texts are already shortened by the mobile
phone.
Interrupt the reading. Select again to
resume the reading.
Synchronization between the mobile phone
and vehicle can take a few minutes.
>
>
>
>
"Back to beginning"
Read message again from the beginning.
Select the symbol.
>
>
Contact pictures are not being displayed?
Up to max. 200 contact pictures can be
stored in the vehicle.
Skip back one paragraph.
Select the symbol.
If you have gone through all items in the list
and still cannot activate the desired func-
tion please contact Customer Relations or a
BMW center.
Skip over a paragraph.
To terminate the reading, move the control-
ler toward the left.
What to do if…
For information on suitable mobile phones,
refer to page 188.
>
Appointments, tasks, notes, texts, or emails
from the mobile phone are not displayed?
The mobile phone is not suitable for the
missing function or is not correctly
connected.
The mobile phone has not been assigned
the Office function.
209
Communications
Contacts
Contacts
4. To fill in the entry fields: select the symbol
next to the entry field.
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
Note
In equipment packages without mobile phone
preparation.
5. Entering text, refer to page 25.
When equipped with a navigation system:
enter address. It is only possible to enter
addresses that are contained in the naviga-
tion data stored in the vehicle. This ensures
that route guidance is possible for all
addresses.
General information
Contacts can be created and edited. The
addresses can be used as destinations for
navigation.
6. "Store" if necessary
7. "Store contact in vehicle"
New contact
1. "Contacts"
Defining a home address
It is possible to store a home address. It is listed
at the beginning of the contacts.
2. "New contact"
1. "Home"
2. Create a contact.
3. "Store contact in vehicle"
My contacts
General information
List of all contacts that are stored in the vehicle.
3. If input boxes are already filled with previous
entries: "Delete input fields"
210
Contacts
Communications
Displaying contacts
1. "Contacts"
Selecting a contact as a destination
1. Select the desired contact.
2. Select address.
2. "My contacts"
3. "Start guidance" or "Add as another desti-
nation"
Checking the address as a destination
An address that is to be used in route guidance
must correspond to the navigation data stored
in the vehicle. The address can be checked to
ensure this.
1. Select the desired contact and highlight the
address.
All contacts are listed in alphabetical order.
Depending on the number of contacts, an A-Z
search is offered.
2. Open "Options".
3. "Check as destination"
A symbol indicates the storage location of the
contacts:
4. Correct and store the address, if necessary.
Selecting name sorting
Names can be displayed in different orders.
1. "My contacts"
Symbol
Storage location
No symbol In the vehicle; the address has
not been checked as a destina-
tion.
2. Open "Options".
3. "Display: last, first name" or "Display: first,
last name"
In the vehicle; the address has
been checked as a destination.
Mobile phone
Exporting/importing contacts
Contacts can be exported and imported using
Personal Profile, refer to page 32.
Editing a contact
1. Select the desired contact.
2. "Edit contact"
Deleting contacts
1. "My contacts"
2. Highlight the contact.
3. Open "Options".
4. "Delete contact" or "Delete all contacts".
3. Change the entries.
4. Move the controller to the left.
5. "Yes"
211
Communications
ConnectedDrive
ConnectedDrive
>
>
The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
BMW Assist is activated.
Services offered
>
Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
BMW Assist
General information
>
Automatic Emergency Request: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the
contract individually agreed upon.
>
Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BMW Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new
contract has been signed.
>
>
Customer Relations: connection to
Customer Relations for information on all
aspects of your vehicle.
BMW TeleService: the data on your vehi-
cle's service status or required inspections
are transmitted to your BMW center, either
automatically before a service due date or
when you request a service appointment.
Requirements
>
The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the
services.
>
>
Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>
>
To transmit position data, the vehicle must
be able to determine its current position.
To activate and update BMW Assist, a GPS
signal must be available.
Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
212
ConnectedDrive
Communications
>
In addition, the optional Convenience Plan
offers Concierge service and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
Concierge service
General information
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additional activation by the
BMW Assist Response Center.
TeleService
Starting the Concierge service
1. "BMW Assist" or "ConnectedDrive"
2. "Concierge"
General information
TeleService supports communication with your
BMW center.
>
Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>
In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.
>
>
>
The service varies by country.
Connection may incur charges.
Services may be restricted abroad.
3. "Start service"
A voice contact with the BMW Concierge
service is established. Phone numbers and
addresses can be transmitted as a message.
Requirements
>
>
>
BMW Assist is activated.
Wireless reception is available.
Ignition switched on.
Messages
Information about messages, refer to page 204.
Using TeleService
Generally, TeleService is activated in the
vehicle.
Roadside Assistance
If TeleService is not activated, it is possible to
establish a voice contact to the BMW Group
Mobile Service.
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break-
down.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact
Customer Relations.
Contact with BMW Roadside Assistance can
also be established using a Check Control
message, refer to page 84.
213
Communications
ConnectedDrive
Starting BMW Roadside Assistance
without BMW Assist or TeleService
BMW Online
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
Overview
You can use BMW Online to search the yellow
pages.
The Roadside Assistance number is dis-
played. If a mobile phone is paired, a con-
nection to BMW Roadside Assistance is
established.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS Co., Ltd., in Japan and other
countries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements
>
>
>
Subscription to the optional Convenience
Plan.
Starting BMW Roadside Assistance
with BMW Assist or TeleService
The vehicle is located within wireless
network coverage.
In a vehicle with TeleService, assistance is first
offered through the TeleService Diagnosis and
then if necessary, through the TeleService
Help.
The date setting on the Control Display is
current.
Starting BMW Online
1. "BMW Assist" or "ConnectedDrive"
2. "BMW Online"
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
3. "OK" if necessary
BMW TeleService Diagnosis
The BMW Online start page is displayed.
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that are
critical to vehicle diagnosis. These data are
automatically transmitted.
Using BMW Online
To select and display content:
>
>
Turn the controller to highlight an element.
Press the controller to display an element.
After transmission of the data, a voice connec-
tion is established to Roadside Assistance.
214
ConnectedDrive
Communications
Opening the start page
1. Open "Options".
Vehicle equipped with BMW Assist or
TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
2. "Display start page"
Service Request
Overview
Inform your BMW center that you need to
schedule a service appointment. The Teleser-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Loading a new page
1. Open "Options".
2. "Reload"
Starting a Service Request
1. "BMW Assist" or "ConnectedDrive"
2. "Service Request"
Canceling
1. Open "Options".
2. "Cancel loading"
3. "Start service"
Customer Relations
Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
Automatic Service Request
1. "BMW Assist" or "ConnectedDrive"
The Teleservice data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. If possible,
the center will contact you and a service
appointment can be arranged.
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If a mobile phone is paired, a connection
is established to Customer Relations.
Check when your BMW center was notified.
215
Communications
ConnectedDrive
1. "Vehicle Info"
Data transfer
2. "Vehicle status"
The status of the data transfer is displayed.
1. "BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps
Overview
Certain software applications of a suitable
mobile phone can be integrated into the vehicle.
These software applications are displayed on
the Control Display. They can be operated via
iDrive.
3. Open "Options".
4. "Last Service Request"
Service status
Requirements
Displaying available services
Display of all services available in the vehicle.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status"
>
The mobile phone's operating system
supports the use of apps.
>
Software applications are installed on the
mobile phone and are operational.
>
>
Suitable mobile phone.
3. "Available services"
Appropriate mobile phone contract.
Additional costs possibly incurred are not
included in the price of apps.
Information about suitable mobile phones,
available software applications, and their instal-
tivity or at your BMW center.
Only make entries when traffic conditions
permit. Otherwise, you may endanger
vehicle occupants and other road users by
being distracted.
Updating BMW Assist
Manually updating BMW TeleService, BMW
Assist, and BMW Online.
For safety reasons, some software applications
can only be used when the vehicle is stopped.<
"Update BMW Assist"
To avoid malfunctions, only use software
applications approved by BMW.<
Using apps
1. Connect the mobile phone using the snap-
in adapter or the USB audio interface.
2. "ConnectedDrive"
3. Select the desired software application.
216
ConnectedDrive
Communications
Displaying status
You can display information about the currently
available software applications.
1. "ConnectedDrive"
2. "BMW apps"
Plugin
Selected functions of the mobile phone are
displayed on the Control Display. They can be
operated via iDrive.
1. Connect the mobile phone using the snap-
in adapter.
2. "ConnectedDrive"
3. "PlugIn"
4. "Activate PlugIn"
5. Use the controller to navigate in the dis-
played functions and select the desired
category or track, for example.
Press the button to move one level up or
back within the functions of the mobile
phone.
Press the button twice to return back to
the main menu.
Notes
>
The range of apps that are displayed in the
Control Display depends on the range of
software applications installed on the
mobile phone.
>
The data transfer of the software applica-
tions from the mobile phone to the vehicle
may take some time. Some software appli-
cations are dependent on the speed of the
available Internet connection of the mobile
phone.
>
Certain versions of the mobile phone used
and the software they use may not permit
apps to be used at the same time as the
Bluetooth hands-free system.
If necessary, restart the software applica-
tion on the mobile phone after completing a
call.
217
