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EnglishBreakdown assistance -> Intelligent Emergency Request for your BMW 6 Series 2011-2017
Breakdown assistance
Mobility
Breakdown assistance
Hints
Vehicle features and options
Emergency Request not guaranteed
This chapter describes all standard, country-
specific and optional features offered with the
series. It also describes features that are not
necessarily available in your car, e. g., due to
the selected options or country versions. This
also applies to safety-related functions and
systems. The respectively applicable country
provisions must be observed when using the
respective features and systems.
For technical reasons, the Emergency
Request cannot be guaranteed under unfavor‐
able conditions.◀
Overview
Hazard warning flashers
SOS button in the roofliner
Requirements
▷
The SIM card integrated in the vehicle has
been activated.
The button is located in the center console.
▷
▷
The radio-ready state is switched on.
The Assist system is functional.
Initiating an Emergency Request
1. Press the cover briefly to open it.
Intelligent Emergency
Request
2. Press the SOS button until the LED at the
button lights up green.
The concept
In case of an emergency, an Emergency Re‐
quest can be made through this system.
▷
The LED lights up green: an Emergency
Request was initiated.
If a cancel prompt appears on the display,
the Emergency Request can be aborted.
General information
Only press the SOS button in an emergency.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.
▷
The LED flashes green when a connection
to the BMW Response Center has been
established.
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Mobility
Breakdown assistance
When the emergency request is received
at the BMW Response Center, the BMW
Response Center contacts you and takes
further steps to help you.
First aid kit
Note
Some of the articles have a limited service life.
Even if you are unable to respond, the
BMW Response Center can take further
steps to help you under certain circum‐
stances.
Check the expiration dates of the contents
regularly and replace any expired items
promptly.
For this, data are transmitted to the BMW
Response Center which serve to deter‐
mine the necessary rescue measures. E. g.
the current position of the vehicle, if it can
be established.
Storage
The first aid kit is located in the insert in the
rear seat backrest.
1. Pull the release in the direction of the ar‐
row, and remove the insert from the front. If
necessary, when pulling the release, press
against the insert.
▷
If the LED is flashing green, but the BMW
Response Center can no longer be heard
via the speaker, you can nevertheless still
be heard at the BMW Response Center.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately af‐
ter a severe accident. Automatic Collision Noti‐
fication is not affected by pressing the SOS
button.
2. Remove the first aid kit.
Warning triangle
When replacing the insert, place both pins into
the rail at the bottom and press the insert back
in place until a 'click' is heard. Ensure that the
rear seat backrest upholstery is not damaged.
The warning triangle is located under a cover
on the left side of the trunk.
Press against the lower edge of the cover and
remove the cover.
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