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EnglishKeys, Doors, and Windows for your Chevrolet Silverado 1500 2018-2025
Keys, Doors, and Windows
Keys and Locks
Keys
11
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 32
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 32
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 33
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 34
Automatic Dimming Mirror . . . . . . . . . . . . . 34
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . 34
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 35
Keys, Doors, and
Windows
Keys and Locks
Warning
{
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Remote Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote Key Operation . . . . . . . . . . . . . . . . . . 12
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 18
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . 20
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 20
Automatic Door Locks . . . . . . . . . . . . . . . . . . 20
Lockout Protection . . . . . . . . . . . . . . . . . . . . . 20
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Leaving children in a vehicle with a
remote key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the remote key in the vehicle, and
children or others could be caught in the
path of a closing window. Do not leave
children in a vehicle with a remote key.
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 35
Manual Rearview Mirror . . . . . . . . . . . . . . . . 35
Automatic Dimming Rearview Mirror . . . 35
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . 35
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Transporting Items That Can
Catch Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . 28
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 29
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 29
Steering Column Lock . . . . . . . . . . . . . . . . . . 30
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Immobilizer Operation . . . . . . . . . . . . . . . . . . 31
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 31
12
Keys, Doors, and Windows
If the vehicle has the Keyless Access system,
the remote key has a button on the side of
the remote key used to remove the key.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 441.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
This key is used for the driver door and
glove box.
If locked out of the vehicle, see Roadside
Assistance Program 0 433.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats 0 47.
Other conditions can affect the performance
of the remote key. See Remote Key 0 12.
Remote Key
See Radio Frequency Statement 0 438.
The key that is part of the remote key can
be used for all locks.
If there is a decrease in the remote key
operating range:
.
.
.
Check the distance. The remote key may
be too far from the vehicle.
Check the location. Other vehicles or
objects may be blocking the signal.
Check the remote key's battery. See
“Battery Replacement” later in this
section.
If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Press the button to remove the key. Never
pull the key out without pressing the
button.
See your dealer if a replacement key or
additional key is needed.
.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
Remove the key by pressing the button on
the side of the remote key near the bottom
and pull the key out. Never pull the key out
without pressing the button.
Keys, Doors, and Windows
13
See your dealer if a new remote key is
needed.
settings from the infotainment screen, touch
Settings > Vehicle > Remote Lock, Unlock,
Start.
If enabled, the turn signal lamps flash twice
to indicate unlocking has occurred.
If enabled, the exterior lamps may turn on.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
If the driver door is open when Q is
pressed, all doors will lock and then the
driver door will immediately unlock,
if enabled. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Pressing K on the remote key disarms the
alarm system. See Vehicle Alarm System
0 29.
If equipped with remote mirror folding,
If the passenger door is open when Q is
double pressing and holding K for
one second will unfold the mirrors,
if enabled. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
pressed, all doors lock.
Pressing Q arms the alarm system. See
Vehicle Alarm System 0 29.
S : Press and release Q, then immediately
If equipped with remote mirror folding,
press and hold S until the turn signal
lamps flash or for at least four seconds. The
engine may be started from outside the
vehicle using the remote key. See Remote
Vehicle Start 0 18.
double pressing and holding Q for
one second will fold the mirrors, if enabled.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Double press and hold K until the windows
fully open, if remote window operation is
enabled. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Q : Press to lock all doors and the tailgate,
K : Press once to unlock only the driver
x : Press twice quickly to release the
if equipped.
door. If K is pressed again within
three seconds, all remaining doors and the
tailgate unlock. The interior lamps may
come on and stay on for 20 seconds or until
the ignition is turned on.
tailgate, if equipped.
If enabled, the turn signal lamps flash and/
or the horn may sound on the second press
to indicate locking has occurred. If enabled,
the horn chirps when Q is pressed again
within three seconds. To view available
7 : Press and release to initiate vehicle
locator. The turn signal lamps flash and the
horn sounds three times.
14
Keys, Doors, and Windows
.
.
Two lock/unlock button presses were
used to unlock all doors.
Any vehicle door has been opened and all
doors are now closed.
Keyless Unlocking/Locking from the
Driver Door
Press and hold 7 for more than
three seconds to activate the panic alarm.
The turn signal lamps flash and the horn
sounds repeatedly for 30 seconds. The alarm
turns off when the ignition is turned on or
7 is pressed again. The ignition must be off
for the panic alarm to work.
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on the
driver door handle will unlock the driver
door. If the lock/unlock button is pressed
again within five seconds, all passenger
doors and the tailgate will unlock.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on a
passenger door handle, if equipped, will
unlock all doors. Pressing the lock/unlock
button will cause all doors to lock if any of
the following occur:
Keyless Access Operation
The Keyless Access system allows for doors
and the tailgate to be accessed without
pressing the remote key button. The remote
key must be within 1 m (3 ft) of the tailgate
or door being opened. If the vehicle has this
feature, there will be a button on the
outside door handles.
.
The lock/unlock button was used to
unlock all doors.
.
Any vehicle door has been opened and all
doors are now closed.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless
Unlocking can also be turned off. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Remote
Lock, Unlock, Start.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Tailgate
If equipped, keyless unlocking of the exterior
door handles and tailgate can be disabled
and enabled.
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
It has been more than five seconds since
the first lock/unlock button press.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats 0 47.
Disabling Keyless Unlocking:
With the vehicle off, press and hold Q and
.
K on the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash four times quickly to
Keys, Doors, and Windows
15
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the tailgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
vehicle is driven. To view available settings
from the infotainment screen, touch Settings
> Vehicle > Remote Lock, Unlock, Start.
Temporary Disable of Passive Locking
Key Access
Temporarily disable passive locking by
To access a vehicle with a dead remote key
battery, see Door Locks 0 19.
pressing and holding K on the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until Q on the interior door is
pressed, or until the vehicle is turned on.
Enabling Keyless Unlocking:
Programming Remote Keys to the
Vehicle
With the vehicle off, press and hold Q and
K on the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash twice quickly to indicate
access is enabled.
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
matched to it.
Remote Left in Vehicle Alert
Passive Locking
When the vehicle is turned off and an
remote key is left in the vehicle, the horn
will chirp three times after all doors are
closed. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
This feature will lock the vehicle several
seconds after all doors are closed, if the
vehicle is off and at least one remote key
has been removed from the interior, or none
remain in the interior.
Starting the Vehicle with a Low Remote
Key Battery
Remote No Longer in Vehicle Alert
If other electronic devices interfere with the
remote key signal, the vehicle may not
detect the remote key inside the vehicle.
If passive locking is enabled, the doors may
lock with the remote key inside the vehicle.
Do not leave the remote key in an
unattended vehicle.
If the remote key battery is weak or if there
is interference with the signal, the DIC may
display NO KEY FOUND, REPLACE BATTERY IN
KEY or NO REMOTE KEY WAS DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE when starting the vehicle.
If the vehicle is on with a door open and
then all doors are closed, the vehicle will
check for remote keys inside. If an remote
key is not detected, the Driver Information
Center (DIC) will display NO REMOTE
DETECTED and the horn will chirp three
times. This occurs only once each time the
16
Keys, Doors, and Windows
To start the vehicle:
1. Place the remote key in the remote key
pocket/insert.
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
2. With the vehicle in P (Park) or N (Neutral)
press the brake pedal and ENGINE
START/STOP.
Replace the remote key battery as soon
as possible.
Caution
Battery Replacement
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Warning
{
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
Remote Key Pocket without Bucket Seats
(Lower Compartment)
Warning
{
Caution
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
If the remote key is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in a
remote key malfunction and/or failure. To
prevent damage, always follow the steps
for remote key reassembly in this manual
(Continued)
Remote Key Pocket with Bucket Seats
Keys, Doors, and Windows
17
Caution (Continued)
to ensure the remote key is sealed
properly whenever the remote key is
opened.
Replace the battery in the remote key soon
if the DIC displays REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:
1. Press the button on the side of the
remote key near the bottom and pull the
mechanical key out. Never pull the
mechanical key out without pressing the
button.
2. Use the mechanical key blade in the slot
to remove the battery cover by hand.
3. Remove the battery cover.
18
Keys, Doors, and Windows
4. Pull the seal by pulling on the tab to
access the battery.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Starting the Engine Using Remote Start
Press S twice on the remote key. The turn
signal lamps will flash. The lamps flash to
confirm the request to remote start the
vehicle has been received. During the
remote start the parking lamps will remain
on as long as the engine is running.
5. Remove the old battery. Do not use a
metal object.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
6. Insert the new battery, positive side
facing up. Replace with a CR2450 or
equivalent battery.
The vehicle cannot be remote started if:
7. Place the seal back into the groove
around the battery compartment.
.
The remote key is inside the vehicle or if
the key is in the ignition.
The hood is not closed.
There is an emission control system
malfunction and the lamp is on.
The engine will shut off after 15 minutes or
after the remainder of the 30 minute total
running time is used, unless you stop the
remote start before engine running has
completed or the vehicle is turned on.
8. Replace the battery cover by snapping it
back into the remote key.
.
.
9. Reinsert the mechanical key.
Press the brake pedal and turn the ignition
on to drive the vehicle.
.
The ignition is in any mode other
than off.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely,
depending on the outside temperature.
.
.
The hazard warning flashers are on.
The 30 minutes of engine run time have
been used.
Total Engine Run Time
Remote start can be used for up to
30 minutes of total engine run time.
.
The vehicle is not in P (Park).
After two remote starts of 15 minutes,
or multiple shorter time starts totaling
30 minutes have been used, the vehicle
must be started and then turned off before
the remote start can be used again.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 0 49. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
The engine will turn off during a remote
vehicle start if:
.
The coolant temperature gets too high.
The oil pressure gets low.
.
Canceling a Remote Start
The remote key range may be reduced
while the vehicle is running.
If equipped, the automatic heated steering
wheel may also come on. See Heated
Steering Wheel 0 100.
To cancel a remote start, do one of the
following:
Other conditions can affect the performance
of the remote key. See Remote Key 0 12.
.
Press S. The parking lamps will turn off.
Keys, Doors, and Windows
19
.
.
Turn on the hazard warning flashers.
Turn the ignition on and then off.
There are several ways to lock and unlock
the vehicle.
If equipped, the remote key must be within
1 m (3 ft) of the tailgate or door being
opened or locked. Press the button on the
door handle to open. See “Keyless Access
Operation” in Remote Key Operation 0 12.
From outside:
Door Locks
.
.
.
Use the remote key.
Use Keyless Access, if equipped.
Use the key in the driver door or the
passenger door, if equipped.
Warning
{
Free-Turning Locks
Unlocked doors can be dangerous.
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock cylinder
from being forced open. To reset the lock
cylinder, ensure the correct key is fully
inserted into the lock cylinder. Rotate the
key until you feel the lock cylinder click
back into place. Remove the key and
reinsert fully, rotate the key to unlock the
vehicle.
.
Passengers, especially children, can
From inside, pull the door handle once to
unlock the door. Pull the handle again to
open the door.
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
See Vehicle Alarm System 0 29.
Keyless Access
.
.
Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
20
Keys, Doors, and Windows
The doors will lock automatically
five seconds after all doors are closed. If a
door is reopened before that time, the
five-second timer will reset when all doors
are closed again.
Automatic door locking cannot be disabled.
Automatic door unlocking can be
programmed. To view available settings
from the infotainment screen, touch Settings
> Vehicle > Power Door Locks.
Power Door Locks
Press Q on the door lock switch again or
press Q on the remote key to lock the
doors immediately.
Lockout Protection
If the ignition is on or in accessory mode
and the power door lock switch is pressed
with the driver door open, all the doors will
lock and only the driver door will unlock.
This feature can be programmed. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Power
Door Locks.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check to the Keyless
Access function (if equipped). If an remote
key is detected and the number of remote
keys inside has not reduced, the driver door
will unlock and the horn will chirp three
times.
Automatic Door Locks
The doors will lock automatically when all
doors are closed, the ignition is on, and the
vehicle is shifted out of P (Park).
Q : Press to lock the doors.
K : Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors
until five seconds after all doors are closed.
If a vehicle door is unlocked, and then
opened and closed, the doors will lock either
when your foot is removed from the brake
or the vehicle speed becomes faster than
13 km/h (8 mph).
Lockout Protection can be manually
overridden with the driver door open by
pressing and holding Q on the power door
lock switch.
When Q is pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating delayed locking
is active.
To unlock the doors:
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
.
.
Press K on the power door lock switch.
Shift the transmission into P (Park).
Keys, Doors, and Windows
21
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
Use the key to unlock the tailgate.
Open the tailgate by lifting up on its handle
while pulling the tailgate down.
To shut the tailgate, firmly push it upward
until it latches.
To cancel the safety lock:
After closing the tailgate, pull it back to be
sure it is latched securely.
1. Unlock the door and open it from the
outside.
Some tailgates have an electric latch. If the
battery is disconnected or has low voltage,
the tailgate will not open. The tailgate will
resume operation when the battery is
reconnected or recharged.
2. Move the lever up to unlock. Do the
same for the other door.
Doors
The safety lock is on the inside edge of the
rear doors. To use the safety lock:
Tailgate
Power Release Tailgate
1. Move the lever down to the lock
position.
Manual Tailgate
Warning
{
2. Close the door.
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Warning
{
3. Do the same for the other rear door.
It is extremely dangerous to ride on the
tailgate, even when the vehicle is
To open a rear door when the safety lock
is on:
operated at low speeds. People riding on
the tailgate can easily lose their balance
and fall in response to vehicle maneuvers.
Falling from a moving vehicle may result
in serious injuries or death. Do not allow
people to ride on the tailgate. Be sure
everyone in your vehicle is in a seat and
using a seat belt properly.
1. Unlock the door by activating the inside
handle, by pressing the power door
unlock switch, or by using the
remote key.
2. Open the door from the outside.
22
Keys, Doors, and Windows
Caution
assistance is required. If equipped with
Keyless Access, a locked tailgate can be
opened if the remote key is within
1 m (3 ft).
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
To close the tailgate, firmly push it upward
until it latches. Pull it back to be sure it is
latched securely.
In the case of a dead battery, the tailgate
can be opened manually. Contact your
dealer or Roadside Assistance.
Power Tailgate
If equipped, to lock or unlock the tailgate,
use the remote key or the key. See Remote
Key Operation 0 12.
Warning
{
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
The vehicle must be in P (Park).
To open the tailgate:
.
Press 5 on the center stack.
.
Press x twice quickly on the remote
key until the tailgate moves.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened or
closed in several ways. To open the tailgate,
do one of the following:
.
Press the touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if
Keys, Doors, and Windows
23
.
Press the touch pad on the tailgate
handle.
.
Press x twice quickly on the remote
key until the tailgate moves. See Remote
Key Operation 0 12. If equipped with
Keyless Access, a locked tailgate can be
opened if the remote key is within
1 m (3 ft).
A chime sounds and the taillamps flash
during the closing operation. If the warning
chime is not functioning, the tailgate will
not power close. Power opening is still
enabled. See your dealer for service.
The power tailgate may be temporarily
disabled after repeated power cycling over a
short period of time. If this occurs, the
tailgate can still be operated manually.
The vehicle must be in P (Park) to operate
the power tailgate. If the vehicle is shifted
out of P (Park) while the power function is
in progress, the tailgate will continue to
completion. If the vehicle is accelerated
while the tailgate is still closing, the tailgate
may stop and reverse direction. Make sure
the tailgate is closed and latched before
driving.
.
Press the touch pad on the tailgate
handle after unlocking all doors.
To close the tailgate, do one of the
following:
.
Press x on the remote key once, then
quickly press and hold x until the
.
Press 5 on the center stack.
tailgate completely closes. If x is
released prior to it being fully closed, the
tailgate will reopen.
.
Press and hold 5 on the center stack
until the tailgate is fully closed. If 5
is released prior to the tailgate being
fully closed, it will reopen. A chime will
sound when the tailgate is fully closed.
24
Keys, Doors, and Windows
Lift-to-Close Operation
If the tailgate encounters multiple obstacles,
the power function will deactivate. After
removing the obstructions, manually close
the tailgate to resume normal power
operation.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
Manual Operation
Caution
The tailgate can be manually closed from
the full-open position when the tailgate is
lifted in a continuous motion. If the tailgate
motion is stopped between the full-open
and half-closed positions, the lift-to-close
feature can engage and power close the
tailgate. If the touch pad is pressed during
power operation, the tailgate will stop and
allow manual operation. The tailgate must
be held after stopping, or it will continue
to open.
To avoid damage to the tailgate, check
the top surface of the bumper, as well as
any spaces between the tailgate,
additional tailgate hinges, and the body
of the vehicle before using the tailgate.
Debris or objects can become pinched as
the tailgate is operated and damage the
system.
To close the tailgate using the lift-to-close
feature, lift the tailgate from the full-open
position to at least 10 cm (4 in) and hold it
momentarily. Then, the tailgate will start
closing automatically. If the tailgate is lifted
more than halfway between open and close,
then it will not close automatically.
If equipped with this feature, the vehicle
must be in P (Park).
MultiFlex Tailgate
Warning
{
Obstacle Detection
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
If the tailgate encounters an obstacle during
a power open cycle, it will stop on the
obstacle. After removing the obstruction, the
tailgate can be allowed to open. If the
tailgate encounters an obstacle during the
closing cycle, it will stop and reverse to
full open.
Keys, Doors, and Windows
25
.
Press x twice quickly on the remote
key until the tailgate moves. See Remote
Key Operation 0 12. If equipped with
Keyless Access, the tailgate can be
opened if the remote key is within
1 m (3 ft).
Switches in the inner tailgate prevent the
primary tailgate from being opened when
the inner tailgate is not fully closed.
To open the inner tailgate, press the upper
touch pad on the tailgate handle after
unlocking all doors. Pull the top of the
tailgate to open.
To open the primary tailgate:
.
.
Press 5 on the center stack.
Press the lower touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly push it
upward until it latches. Pull it back to be
sure it is latched securely.
26
Keys, Doors, and Windows
Caution
can still be operated like a traditional
tailgate, but the inner gate will not be able
to be opened alone.
MultiFlex Inner Tailgate Enable/Disable
Do not open the inner tailgate with the
primary tailgate open if there is a hitch
ball or trailer attached. This may damage
the tailgate.
To enable the inner tailgate function, hold
the upper touchpad on the handle for
3 seconds until the tail lamps flash. The
inner tailgate can now be opened separately
from the outer tailgate.
To close the inner tailgate with the primary
tailgate closed, firmly push or pull it upward
until it latches. Pull it back to be sure it is
latched securely.
Tailgate Step
Warning
{
To close the inner tailgate with the primary
tailgate open:
To avoid personal injury, keep hands
away from the hinges when operating
the tailgate step.
.
Hold the primary tailgate and firmly close
the inner tailgate.
The MultiFlex inner tailgate may be
equipped with an enable/disable feature to
prevent the inner tailgate from being
opened when a hitch or other equipment is
installed that could damage the inner
tailgate.
.
Raise the inner tailgate so it meets the
primary tailgate and close together at the
same time.
With the primary and inner tailgates open,
the tailgate step can be lowered to access
the pickup bed.
When using the tailgate step as a load stop,
the load must be secured as the load could
shift. See Cargo Tie-Downs 0 96.
Using the Step
To disable the inner tailgate from opening:
ensure that the remote key is within
1 meter (3 ft) of the rear bumper and then
hold the upper touchpad on the tailgate
handle for three seconds. The tail lamps will
flash to alert you that the inner gate has
been disabled. The inner and outer tailgate
Caution
When using the tailgate as a step, the
load rating is 170 kg (375 lb), which
includes a person and cargo. Overloading
the tailgate step can cause damage to
the tailgate system.
Keys, Doors, and Windows
27
The assist handle helps with entering the
pickup box. To use:
1. Lift up on the handle until it locks in the
open position.
2. To return the assist handle, pull the
release lever toward the ball end of the
handle and push the handle back to the
closed position.
Applying Loads to Tailgates
Caution
Do not put ramp loads on the inner
tailgate alone. Damage to the inner
tailgate may occur.
.
.
To lower the tailgate step, press the
button at the center of the step. Make
sure it lowers to the fully open position.
To close the tailgate step, lift it firmly.
Make sure that both side latches are
engaged.
Do not place a load on top of the step when
using it as a load stop.
Using the Assist Handle
Preferred Method
28
Keys, Doors, and Windows
Transporting Items That Can
Catch Fire
Power Assist Steps
Warning
{
Warning
{
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
To avoid personal injury and/or vehicle
damage when transporting items that
can catch fire, such as leaves, mulch, hay,
or cardboard, in the truck bed:
.
Make sure items are securely
contained inside the truck bed. Never
allow them to hang over the sides or
fall in between the truck bed and
the cab.
Alternate Method
If equipped, the power assist steps, when
enabled, will extend when the door is
opened. They will retract three seconds after
the door is closed or immediately if the
vehicle starts moving.
When applying any load to the tailgate,
distribute the weight evenly across the
width of the tailgate. This applies to all
tailgate types.
.
Never place items between the cab
and the truck bed. They could touch
hot exhaust parts and ignite.
.
Use a load-distributing member (1).
Secure the ramp to the bumper (2).
Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion.
.
Warning
{
Keep cigarettes, sparks, and other ignition
sources away from the area between the
bed of the truck and cab. They could fall
onto the fuel system below and start a
fire. You or others could be injured and/
or the vehicle damaged.
The steps will reverse direction if there is an
obstruction. If possible, carefully remove the
obstruction, then open and close the door
on the same side to complete the motion.
If the obstruction is not cleared, the assist
steps remain extended.
Slight movement of the steps while
extended is normal.
Keys, Doors, and Windows
29
Kick Switch
Cleaning
Off : Alarm system is disarmed.
The power assist steps can be extended or
retracted for cleaning. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Remote Lock, Unlock,
Start.
On Solid : Vehicle is secured during the
delay to arm the system.
Fast Flash : Vehicle is unsecured. A door or
the hood is open.
Slow Flash : Alarm system is armed.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.
Use the remote key.
.
With a door open, press Q on the
interior of the door.
Vehicle Alarm System
1. Place the vehicle in P (Park) and unlock
the doors.
3. After 30 seconds, the alarm system will
arm and the indicator light will begin to
slowly flash. Pressing Q on the remote
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
2. Kick the switch to extend the power
assist step to the tire. A Driver
Information Center (DIC) message
displays.
3. Kick the switch again to return to normal
operation.
The vehicle alarm system will not arm if the
doors are locked with the key.
Enable/Disable
The power assist steps can be enabled or
disabled. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
The indicator light, on the instrument panel
near the windshield, indicates the status of
the system.
30
Keys, Doors, and Windows
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
How to Detect a Tamper Condition
or the door is not unlocked by pressing K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
If K is pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
.
A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
The alarm will also be activated if a
passenger door or the hood is opened
without first disarming the system. When
the alarm is activated, the turn signals flash
and the horn sounds for about 30 seconds.
The alarm system will then re-arm to
monitor for the next unauthorized event.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.
.
Press K on the remote key.
Start the vehicle.
To avoid setting off the alarm by mistake:
The Driver Information Center (DIC) may
display one of these messages:
.
Lock the vehicle after all occupants have
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
exited.
.
A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.
Always unlock a door with the
remote key.
Unlocking the driver door with the key
will not disarm the system or turn off the
alarm.
Immobilizer
See Radio Frequency Statement 0 438.
.
A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
Keys, Doors, and Windows
31
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on. If the engine does not
start and the security light stays on, there is
a problem with the system. Turn the
ignition off and try again.
Do not leave the remote key or device that
disarms or deactivates the vehicle theft
system in the vehicle.
Immobilizer Operation
Exterior Mirrors
Convex Mirrors
If the vehicle will not change ignition modes
(accessory mode, on, off), and the remote
key appears to be undamaged, try another
remote key. Or, you may try placing the
remote key in the remote key pocket
located in the center console. See Remote
Key Operation 0 12.
This vehicle has a passive theft-deterrent
system.
Warning
{
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
If the ignition mode will not change with
the other remote key or with the remote
key in the remote key pocket, your vehicle
needs service. If the ignition does change
modes, the first remote key may be faulty.
See your dealer who can service the
The system is automatically disarmed when
the ignition is turned from off to on.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
Standard Mirrors
If equipped, the passenger side mirror is
convex shaped. A convex mirror surface is
curved so more can be seen from the
driver seat.
theft-deterrent system and have a new
remote key programmed to the vehicle.
The system has one or more remote keys
matched to an immobilizer control unit in
your vehicle. Only a correctly matched
remote key will start the vehicle. If the
remote key is ever damaged, you may not
be able to start your vehicle.
It is possible for the immobilizer system to
learn new or replacement remote keys. Up
to eight remote keys can be programmed
for the vehicle. To program additional
remote keys, see "Programming Remote
Keys to the Vehicle" under Remote Key
Operation 0 12.
Trailer-Tow Mirrors
The upper portion of both the driver and
passenger mirrors is flat.
32
Keys, Doors, and Windows
The lower portion of both the driver and
passenger mirrors is convex. A convex mirror
surface is curved so more can be seen from
the driver seat. The lower portion is
adjusted manually.
Extending Mirrors
Trailer tow mirrors can extend out for better
visibility when towing a trailer.
Manual Mirrors
If equipped, adjust manual mirrors by
moving the mirror up and down or left to
right to see a little of the side of the vehicle
and to have a clear view behind the vehicle.
Using hood-mounted air deflectors and
add-on convex mirror attachments could
decrease mirror performance.
To return the mirror to its original position,
reverse the motion.
Auxiliary Cargo Mirror Lamps
Trailer-Tow Mirrors
If equipped, cargo mirror lamps face
rearward to provide more light on the sides
of the vehicle, if needed. See Exterior Cargo
Lamps 0 144.
If equipped, grasp the mirror housing firmly
and pull back in one motion, arching slightly
toward the rear of the vehicle.
Advanced Trailering Vision System Side
Cameras
If equipped, the Advanced Trailering Vision
System side cameras are on the bottom of
the outside mirrors. See “Surround Vision
(360 Degrees)” under Assistance Systems for
Parking or Backing 0 274.
Keys, Doors, and Windows
Folding Mirrors
33
Turn Signal Indicator
Power Mirrors
If equipped, the mirror has turn signal
indicator lights, which flash in the direction
of the turn or lane change.
Manual Folding Mirrors
If equipped, push the mirror toward the
vehicle to fold. Push the mirror outward to
return to its original position.
Task Lighting
If equipped, task lighting projects light from
the outside mirrors to the sides of the
vehicle. See Task Lighting 0 143.
Manually fold the mirrors inward to prevent
damage when going through an automatic
car wash.
Puddle Lamps
Power Folding Mirrors
If equipped, puddle lamps project light from
the bottom of the mirror to the area of
ground below the driver and passenger
doors. See Entry Lighting 0 146 and
Exit Lighting 0 146.
To adjust each mirror:
1. Press j or | to select the driver or
passenger side mirror. The indicator light
will illuminate.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 0 47.
2. Press the arrows on the control pad to
move the mirror in the desired direction.
Lane Change Alert (LCA)
3. Adjust each outside mirror so that a little
of the vehicle and the area behind it can
be seen.
The vehicle may have LCA. See Lane Change
Alert (LCA) 0 290.
If equipped, press g to power fold the
mirrors. Press again to unfold.
4. Press j or | again to deselect the
mirror.
34
Keys, Doors, and Windows
Resetting the Power Folding Mirrors
Driving with the Blind Spot Mirror
Heated Mirrors
Reset the power folding mirrors if:
1 REAR : If equipped, the rear window
defogger also heats the outside mirrors.
.
.
.
.
The mirrors are accidentally obstructed
while folding.
The mirrors are accidentally manually
folded/unfolded.
The mirrors will not stay in the unfolded
position.
The mirrors vibrate at normal driving
speeds.
W : If equipped, press to turn the heated
outside mirrors on or off.
See “Rear Window Defogger” under Climate
Control Systems 0 185 or
Dual Automatic Climate Control System
0 187.
Fold and unfold the mirrors one time using
the mirror controls to reset them to their
normal position. A noise may be heard
during the resetting of the power folding
mirrors. This sound is normal after a manual
folding operation.
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of the
headlamps from behind. This feature comes
on when the vehicle is started.
Blind Spot Mirrors
Remote Mirror Folding
If equipped, there is a small convex mirror
built into the upper and outer corner of the
driver outside mirror. It can show objects
that may be in the vehicle's blind zone.
If equipped, press and hold Q on the
remote key for approximately one second to
remotely fold the exterior mirrors. Press and
hold K on the remote key for
approximately one second to unfold. See
Remote Key Operation 0 12.
Actual Mirror View
This feature can be turned on or off. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Keys, Doors, and Windows
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it rearward for
nighttime use to avoid glare from the
headlamps from behind.
35
1. When the approaching vehicle is a long
distance away, the image in the main
mirror is small and near the inboard
edge of the mirror.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
2. As the vehicle gets closer, the image in
the main mirror gets larger and moves
outboard.
Automatic Dimming Rearview
Mirror
If equipped, the mirror will automatically
reduce the glare of the headlamps from
behind. The dimming feature comes on each
time the vehicle is started.
The mirror(s) may move from their tilted
position when:
3. As the vehicle enters the blind zone, the
image transitions from the main mirror
to the blind spot mirror.
.
The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
4. When the vehicle is in the blind zone,
the image only appears in the blind spot
mirror.
.
.
The vehicle is turned off.
The vehicle is driven in R (Reverse) above
a set speed.
Rear Camera Mirror
If equipped, this automatic dimming mirror
provides a wide angle camera view of the
area behind the vehicle.
Using the Outside Mirror with the Blind
Spot Mirror
1. Set the main mirror so that the side of
the vehicle can just be seen and the
blind spot mirror has an
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
unobstructed view.
Interior Mirrors
2. When checking for traffic or before
changing a lane, look at the main driver/
passenger side mirror to observe traffic
in the adjacent lane, behind your vehicle.
Check the blind spot mirror for a vehicle
in the blind zone. Then, glance over your
shoulder to double check before moving
slowly into the adjacent lane.
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind your vehicle.
Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
36
Keys, Doors, and Windows
The adjustment options are:
Pull the tab to turn on the display. Push the
tab to turn it off. When off the mirror is
automatic dimming. Adjust the mirror for a
clear view of the area behind the vehicle
while the display is off.
Press V to scroll through the adjustment
options.
.
Brightness
Press t and u to adjust the settings using
the indicators on the mirror. The indicators
will remain visible for five seconds after the
last button activation, and the settings will
remain saved.
.
Zoom
Keys, Doors, and Windows
37
See your dealer for service if a blue screen
and 3 are displayed in the mirror, and
the display shuts off. Also, push the tab as
indicated to return to the automatic
dimming mode.
Warning
{
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
The Rear Camera Mirror may not work
properly or display a clear image if:
.
There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.
.
Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth.
The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
.
Tilt
Troubleshooting
38
Keys, Doors, and Windows
Warning (Continued)
children in the rear seat, use the window
lockout switch to prevent operation of
the windows. See Keys 0 11.
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Windows
Warning
{
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
The power windows work when the ignition
is on, in accessory mode, or when Retained
Accessory Power (RAP) is active. See
Power Windows
Warning
{
Retained Accessory Power (RAP) 0 216.
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the remote key in a
vehicle with children. When there are
(Continued)
Using the window switch, press to open or
pull to close the window.
The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Keys, Doors, and Windows
39
If equipped, pull the window switch up fully
and quickly release to express close the
window.
Window Lockout
Automatic Reversal System Override
Warning
{
Briefly press or pull the window switch in
the same direction to stop that window’s
express movement.
If automatic reversal system override is
active, the window will not reverse
automatically. You or others could be
injured and the window could be
Express Window Down
damaged. Before using automatic reversal
system override, make sure that all
people and obstructions are clear of the
window path.
L: If equipped, this button will be on the
center stack.
Press and hold L to open all windows.
Release L to stop all movement.
When the engine is on, override the
automatic reversal system by pulling and
holding the window switch if conditions
prevent it from closing.
Use the power window switches to close
each window.
With Power Folding Mirrors, Without Similar
This feature stops the rear door passenger
window switches from working except from
the driver position.
Window Automatic Reversal System
Programming the Power Windows
The express-close feature will reverse
window movement if it comes in contact
with an object. Extreme cold or ice could
cause the window to auto-reverse. The
window will operate normally after the
object or condition is removed.
Programming may be necessary if the
vehicle battery has been disconnected or
discharged. If the window is unable to
express-up, program each express-close
window:
Press 2 to engage the rear window
lockout feature. The indicator light is on
when engaged.
Press 2 again to disengage.
1. Close all doors.
Windows Express Movement
2. Turn the ignition on or to
accessory mode.
All windows can be opened without holding
the window switch. Press the switch down
fully and quickly release to express open the
window.
40
Keys, Doors, and Windows
3. Partially open the window to be
programmed. Then close it and continue
to pull the switch briefly after the
window has fully closed.
Rear Windows
Sun Visors
Power Sliding Rear Window
4. Open the window and continue to press
the switch briefly after the window has
fully opened.
Remote Window Operation
If equipped, this feature allows the windows
to be opened remotely. If enabled in vehicle
settings, double press and hold K on the
remote key. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Pull the sun visor down to block glare.
If equipped, detach the sun visor from the
center mount to pivot to the side window
or to extend along the rod.
If equipped, there is a lighted mirror on the
sun visor. Lift the cover to open.
If equipped, the power sliding rear window
works when the ignition has been turned on
or to accessory mode, or Retained Accessory
Power (RAP) must be active. See Retained
Accessory Power (RAP) 0 216.
.
Press the switch to open the window.
Pull the switch to close the window.
.
The power sliding rear window cannot be
operated manually.
Keys, Doors, and Windows
41
express-close the sunroof, fully press and
release K (1). Press and release K (1)
again to stop the movement.
If an object is in the path while
express-closing, the reversal system will
detect an object, stop, and open the sunroof
slightly.
Roof
Sunroof
Open/Close (Manual Mode) : To open the
sunroof, press and hold I (1). Release I (1)
to stop the movement. Press and hold K
If frost or other conditions prevent closing,
override the feature by closing the sunroof
in manual mode. To stop movement, release
K (1).
(1) to close the sunroof. Release K (1) to
stop the movement.
Tilt Switch
Vent : From the closed position, press J (2)
to vent the sunroof. Press K (2) to close
the vent.
When the sunroof is opened, an air deflector
will automatically raise. The air deflector will
retract when the sunroof is closed.
1. SLIDE Switch
2. TILT Switch
The sunroof also has a sunshade, which can
be pulled forward to block sun rays. The
sunshade must be opened and closed
manually.
Dirt and debris may collect on the sunroof
seal or in the track. This could cause an
issue with sunroof operation or noise.
It could also plug the water drainage
system. Periodically open the sunroof and
remove any obstacles or loose debris. Wipe
the sunroof seal and roof sealing area using
a clean cloth, mild soap, and water. Do not
remove grease from the sunroof tracks.
If equipped, the sunroof operates when the
ignition is on or in accessory mode, or when
Retained Accessory Power (RAP) is active.
See Retained Accessory Power (RAP) 0 216.
Automatic Reversal System
Slide Switch
The sunroof has an automatic reversal
system that is only active when the sunroof
is operated in express-close mode.
Express-Open/Express-Close : To
express-open the sunroof, fully press
and release I (1). Press and release I (1)
again to stop the movement. To
