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EnglishKeys, Doors, and Windows -> Doors for your Chevrolet Silverado 1500 2018-2025
Keys, Doors, and Windows
21
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
Use the key to unlock the tailgate.
Open the tailgate by lifting up on its handle
while pulling the tailgate down.
To shut the tailgate, firmly push it upward
until it latches.
To cancel the safety lock:
After closing the tailgate, pull it back to be
sure it is latched securely.
1. Unlock the door and open it from the
outside.
Some tailgates have an electric latch. If the
battery is disconnected or has low voltage,
the tailgate will not open. The tailgate will
resume operation when the battery is
reconnected or recharged.
2. Move the lever up to unlock. Do the
same for the other door.
Doors
The safety lock is on the inside edge of the
rear doors. To use the safety lock:
Tailgate
Power Release Tailgate
1. Move the lever down to the lock
position.
Manual Tailgate
Warning
{
2. Close the door.
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Warning
{
3. Do the same for the other rear door.
It is extremely dangerous to ride on the
tailgate, even when the vehicle is
To open a rear door when the safety lock
is on:
operated at low speeds. People riding on
the tailgate can easily lose their balance
and fall in response to vehicle maneuvers.
Falling from a moving vehicle may result
in serious injuries or death. Do not allow
people to ride on the tailgate. Be sure
everyone in your vehicle is in a seat and
using a seat belt properly.
1. Unlock the door by activating the inside
handle, by pressing the power door
unlock switch, or by using the
remote key.
2. Open the door from the outside.
22
Keys, Doors, and Windows
Caution
assistance is required. If equipped with
Keyless Access, a locked tailgate can be
opened if the remote key is within
1 m (3 ft).
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
To close the tailgate, firmly push it upward
until it latches. Pull it back to be sure it is
latched securely.
In the case of a dead battery, the tailgate
can be opened manually. Contact your
dealer or Roadside Assistance.
Power Tailgate
If equipped, to lock or unlock the tailgate,
use the remote key or the key. See Remote
Key Operation 0 12.
Warning
{
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
The vehicle must be in P (Park).
To open the tailgate:
.
Press 5 on the center stack.
.
Press x twice quickly on the remote
key until the tailgate moves.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened or
closed in several ways. To open the tailgate,
do one of the following:
.
Press the touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if
Keys, Doors, and Windows
23
.
Press the touch pad on the tailgate
handle.
.
Press x twice quickly on the remote
key until the tailgate moves. See Remote
Key Operation 0 12. If equipped with
Keyless Access, a locked tailgate can be
opened if the remote key is within
1 m (3 ft).
A chime sounds and the taillamps flash
during the closing operation. If the warning
chime is not functioning, the tailgate will
not power close. Power opening is still
enabled. See your dealer for service.
The power tailgate may be temporarily
disabled after repeated power cycling over a
short period of time. If this occurs, the
tailgate can still be operated manually.
The vehicle must be in P (Park) to operate
the power tailgate. If the vehicle is shifted
out of P (Park) while the power function is
in progress, the tailgate will continue to
completion. If the vehicle is accelerated
while the tailgate is still closing, the tailgate
may stop and reverse direction. Make sure
the tailgate is closed and latched before
driving.
.
Press the touch pad on the tailgate
handle after unlocking all doors.
To close the tailgate, do one of the
following:
.
Press x on the remote key once, then
quickly press and hold x until the
.
Press 5 on the center stack.
tailgate completely closes. If x is
released prior to it being fully closed, the
tailgate will reopen.
.
Press and hold 5 on the center stack
until the tailgate is fully closed. If 5
is released prior to the tailgate being
fully closed, it will reopen. A chime will
sound when the tailgate is fully closed.
24
Keys, Doors, and Windows
Lift-to-Close Operation
If the tailgate encounters multiple obstacles,
the power function will deactivate. After
removing the obstructions, manually close
the tailgate to resume normal power
operation.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
Manual Operation
Caution
The tailgate can be manually closed from
the full-open position when the tailgate is
lifted in a continuous motion. If the tailgate
motion is stopped between the full-open
and half-closed positions, the lift-to-close
feature can engage and power close the
tailgate. If the touch pad is pressed during
power operation, the tailgate will stop and
allow manual operation. The tailgate must
be held after stopping, or it will continue
to open.
To avoid damage to the tailgate, check
the top surface of the bumper, as well as
any spaces between the tailgate,
additional tailgate hinges, and the body
of the vehicle before using the tailgate.
Debris or objects can become pinched as
the tailgate is operated and damage the
system.
To close the tailgate using the lift-to-close
feature, lift the tailgate from the full-open
position to at least 10 cm (4 in) and hold it
momentarily. Then, the tailgate will start
closing automatically. If the tailgate is lifted
more than halfway between open and close,
then it will not close automatically.
If equipped with this feature, the vehicle
must be in P (Park).
MultiFlex Tailgate
Warning
{
Obstacle Detection
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
If the tailgate encounters an obstacle during
a power open cycle, it will stop on the
obstacle. After removing the obstruction, the
tailgate can be allowed to open. If the
tailgate encounters an obstacle during the
closing cycle, it will stop and reverse to
full open.
Keys, Doors, and Windows
25
.
Press x twice quickly on the remote
key until the tailgate moves. See Remote
Key Operation 0 12. If equipped with
Keyless Access, the tailgate can be
opened if the remote key is within
1 m (3 ft).
Switches in the inner tailgate prevent the
primary tailgate from being opened when
the inner tailgate is not fully closed.
To open the inner tailgate, press the upper
touch pad on the tailgate handle after
unlocking all doors. Pull the top of the
tailgate to open.
To open the primary tailgate:
.
.
Press 5 on the center stack.
Press the lower touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly push it
upward until it latches. Pull it back to be
sure it is latched securely.
26
Keys, Doors, and Windows
Caution
can still be operated like a traditional
tailgate, but the inner gate will not be able
to be opened alone.
MultiFlex Inner Tailgate Enable/Disable
Do not open the inner tailgate with the
primary tailgate open if there is a hitch
ball or trailer attached. This may damage
the tailgate.
To enable the inner tailgate function, hold
the upper touchpad on the handle for
3 seconds until the tail lamps flash. The
inner tailgate can now be opened separately
from the outer tailgate.
To close the inner tailgate with the primary
tailgate closed, firmly push or pull it upward
until it latches. Pull it back to be sure it is
latched securely.
Tailgate Step
Warning
{
To close the inner tailgate with the primary
tailgate open:
To avoid personal injury, keep hands
away from the hinges when operating
the tailgate step.
.
Hold the primary tailgate and firmly close
the inner tailgate.
The MultiFlex inner tailgate may be
equipped with an enable/disable feature to
prevent the inner tailgate from being
opened when a hitch or other equipment is
installed that could damage the inner
tailgate.
.
Raise the inner tailgate so it meets the
primary tailgate and close together at the
same time.
With the primary and inner tailgates open,
the tailgate step can be lowered to access
the pickup bed.
When using the tailgate step as a load stop,
the load must be secured as the load could
shift. See Cargo Tie-Downs 0 96.
Using the Step
To disable the inner tailgate from opening:
ensure that the remote key is within
1 meter (3 ft) of the rear bumper and then
hold the upper touchpad on the tailgate
handle for three seconds. The tail lamps will
flash to alert you that the inner gate has
been disabled. The inner and outer tailgate
Caution
When using the tailgate as a step, the
load rating is 170 kg (375 lb), which
includes a person and cargo. Overloading
the tailgate step can cause damage to
the tailgate system.
Keys, Doors, and Windows
27
The assist handle helps with entering the
pickup box. To use:
1. Lift up on the handle until it locks in the
open position.
2. To return the assist handle, pull the
release lever toward the ball end of the
handle and push the handle back to the
closed position.
Applying Loads to Tailgates
Caution
Do not put ramp loads on the inner
tailgate alone. Damage to the inner
tailgate may occur.
.
.
To lower the tailgate step, press the
button at the center of the step. Make
sure it lowers to the fully open position.
To close the tailgate step, lift it firmly.
Make sure that both side latches are
engaged.
Do not place a load on top of the step when
using it as a load stop.
Using the Assist Handle
Preferred Method
28
Keys, Doors, and Windows
Transporting Items That Can
Catch Fire
Power Assist Steps
Warning
{
Warning
{
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
To avoid personal injury and/or vehicle
damage when transporting items that
can catch fire, such as leaves, mulch, hay,
or cardboard, in the truck bed:
.
Make sure items are securely
contained inside the truck bed. Never
allow them to hang over the sides or
fall in between the truck bed and
the cab.
Alternate Method
If equipped, the power assist steps, when
enabled, will extend when the door is
opened. They will retract three seconds after
the door is closed or immediately if the
vehicle starts moving.
When applying any load to the tailgate,
distribute the weight evenly across the
width of the tailgate. This applies to all
tailgate types.
.
Never place items between the cab
and the truck bed. They could touch
hot exhaust parts and ignite.
.
Use a load-distributing member (1).
Secure the ramp to the bumper (2).
Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion.
.
Warning
{
Keep cigarettes, sparks, and other ignition
sources away from the area between the
bed of the truck and cab. They could fall
onto the fuel system below and start a
fire. You or others could be injured and/
or the vehicle damaged.
The steps will reverse direction if there is an
obstruction. If possible, carefully remove the
obstruction, then open and close the door
on the same side to complete the motion.
If the obstruction is not cleared, the assist
steps remain extended.
Slight movement of the steps while
extended is normal.
Keys, Doors, and Windows
29
Kick Switch
Cleaning
Off : Alarm system is disarmed.
The power assist steps can be extended or
retracted for cleaning. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Remote Lock, Unlock,
Start.
On Solid : Vehicle is secured during the
delay to arm the system.
Fast Flash : Vehicle is unsecured. A door or
the hood is open.
Slow Flash : Alarm system is armed.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.
Use the remote key.
.
With a door open, press Q on the
interior of the door.
Vehicle Alarm System
1. Place the vehicle in P (Park) and unlock
the doors.
3. After 30 seconds, the alarm system will
arm and the indicator light will begin to
slowly flash. Pressing Q on the remote
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
2. Kick the switch to extend the power
assist step to the tire. A Driver
Information Center (DIC) message
displays.
3. Kick the switch again to return to normal
operation.
The vehicle alarm system will not arm if the
doors are locked with the key.
Enable/Disable
The power assist steps can be enabled or
disabled. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
The indicator light, on the instrument panel
near the windshield, indicates the status of
the system.
